Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
3
0%
2
0%
1
0%

99% of customers would recommend Jacuzzi Ontario

linda deveau

linda deveau star-alt star-alt star-alt star-alt star-alt

"The staff members where so friendly, very helpful, easy to talk to. They go to extremes to be sure u have everything you need. Thank you Darryl you where great!!"

5 years ago

Google review

Mary Duden

Mary Duden star-alt star-alt star-alt star-alt star-alt

"Lawrence and the team were great! The hub showed up quickly. We were very happy with the service they all provided us."

5 years ago

Google review

J T

J T star-alt star-alt star-alt star-alt star-alt

"Unbelievable staff, that answer any questions you have with detailed information and friendly smiling faces."

5 years ago

Google review

Tina Durocher

Tina Durocher star-alt star-alt star-alt star-alt star-alt

"We have just recently purchased our first hot tub! Thanks to Paul for all his and patience to answer all of our questions,as well as the staff they are always there to help. We know we made the best decision in purchasing our Jacuzzi hot tub!"

5 years ago

Google review

tubik dechter

tubik dechter star-alt star-alt star-alt star-alt star-alt

"I had the best experience here at jacuzzi. Especially dealing with cynthia. Shes so knowledgeable and friendly I highly recommend this place for a hot tub."

5 years ago

Google review

Brian Persaud

Brian Persaud star-alt star-alt star-alt star-alt star-alt

"Elliott is the best sales guy there. Very detailed and explains everything!"

5 years ago

Google review

Gillian Channer

Gillian Channer star-alt star-alt star-alt star-alt star-alt

"My experience purchasing a Jacuzzi was first-rate, start to finish. And now I have it in place and LOVE LOVE LOVE it! Thanks to James Smith and all the other staff for making my dream a reality."

5 years ago

Google review

Olga Radulovic

Olga Radulovic star-alt star-alt star-alt star-alt star-alt

"We purchased our swim spa from Hayley and we are extremely pleased with the customer service Hayley provided us with, she is very knowledgeable and friendly. Hayley took care of everything for us and all went nice and smooth on delivery day. Thank you Hayley, we love our swim spa!"

6 years ago

Google review

Larry Cluness

Larry Cluness star-alt star-alt star-alt star-alt star-alt

"Sales store on wonderland south very helpful before and after purchase. Very easy to deal with and very cordial."

6 years ago

Google review

Marcella Desjardins

Marcella Desjardins star-alt star-alt star-alt star-alt star-alt

"Had the Opportunity to speak to the expert today in the Barrie Ontario store. Knew I had to educate myself on the chemistry of keeping our spa properly maintained. Had a great talk with Cynthia Rosenberger. She educated us on the how to and when to add to our Spa. She was great and very informative. She took us through the start up. The different intervals..." Read more

6 years ago

Google review

Rob Meyer

Rob Meyer star-alt star-alt star-alt star-alt star-alt

"Amazing customer service!"

6 years ago

Google review

Joel Prior

Joel Prior star-alt star-alt star-alt star-alt star-alt

"James was extremely helpful from the moment we bought our Jacuzzi until it was completely installed and operating perfectly! Thanks again James."

6 years ago

Google review

Greg Braun

Greg Braun star-alt star-alt star-alt star-alt star-alt

"I went in to the store with a plan in mind of what I wanted for my home. I was greeted by Lawrence when I arrived and he instantly started asking all the right questions! Without hesitation, Lawrence pointed out the perfect tub for my family. One that I didn't even have to tell him everything I wanted, it just happen to have it all. Lawrence was very knowled..." Read more

6 years ago

Google review

Lisa Higgins

Lisa Higgins star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Very friendly and knowledgeable staff!"

6 years ago

Google review

Jamie Pimentel

Jamie Pimentel star-alt star-alt star-alt star-alt star-alt

"Amazing service and excellent pricing!"

6 years ago

Google review

Dave Marsillo

Dave Marsillo star-alt star-alt star-alt star-alt star-alt

"we bought our tub from Hayley october 2018 and she was awesome! my wife and i had been going to an RMT and chiropractor for years, and since then we have not been back for treatment! regular use of the tub has benefited our back/ muscle health in a very big way. we looked at several different manufacturers that were cheaper, but decided the extra cost was..." Read more

6 years ago

Google review

Mike Farrow

Mike Farrow star-alt star-alt star-alt star-alt star-alt

"We initially were going to purchase an Arctic Spa but Brad did a good job of convincing us to buy a Jacuzzi. The biggest selling point was the gas bypass option. We love the spa but getting the gas bypass to work with proper guidance from Jacuzzi was challenging. It took three weeks and we finally got it going by ourselves. Happy to train Jacuzzi for a f..." Read more

6 years ago

Google review

Cheryl Malcolm

Cheryl Malcolm star-alt star-alt star-alt star-alt star-alt

"We bought our first hot tub this year. Brendan was very helpful and patience. He answered every question. Explained the difference between all the tubs to find the perfect one to meet our needs. I’m very happy with our choice. Hayley came to our home after delivery went over everything and we are able to call whenever we have more questions. I highly recomme..." Read more

6 years ago

Google review

Albert Conforzi

Albert Conforzi star-alt star-alt star-alt star-alt star-alt

"Prompt and very easy to deal with! The service plan is working very well for us. Loving our Jacuzzi!!"

6 years ago

Google review

mark duffney

mark duffney star-alt star-alt star-alt star-alt star-alt

"My wife and I had been thinking of buying a Jacuzzi and stopped in to see what models Barrie Jacuzzi had. We were met by a very professional salesperson Darren who walked us through the process asking the right questions to provide us with the Model we were looking for. We had our Jacuzzi bought, setup and running in a week. Excellent buying experience from..." Read more

6 years ago

Google review

Joseph Azzoli

Joseph Azzoli star-alt star-alt star-alt star-alt star-alt

"i loved dealing with all of the staff here in vaughan. Mike and Brad have walked me through every question i had . thay care about there cliants very much so . im very happy with my hot tub my family loves it . the kids are in it all the time all year long. love it guys thank you.."

6 years ago

Google review

Tracy McCulligh

Tracy McCulligh star-alt star-alt star-alt star-alt star-alt

"Hayley was amazing! My husband and I were looking for a Hot Tub and visited a few different places, but once we met Hayley we decided we would not go anywhere else. She spent time with us explaining and helping us stay within our budget. She has an energetic and positive vibe, which made our time spent there a lot of fun. Always look forward to seeing her w..." Read more

6 years ago

Google review

adrian maden

adrian maden star-alt star-alt star-alt star-alt star-alt

"Can't say I was here. Google says I was. I was sitting at the light for a long time so they thought I went there. It looks nice but I don't think a jacuzzi would fit in my 11th floor apartment. If I move this will be the first place I will go to. I love hot tubs and theirs look really good. Thanks for your time fod reading this."

6 years ago

Google review

Natasha Millar

Natasha Millar star-alt star-alt star-alt star-alt star-alt

"We had a great experience. Our sales person Aaron was helpful and informative and got us the tub we wanted even when there was an inventory issue - he made it happen and for that we are grateful! We have used our tub everyday that we have had it and whenever we come across something we have a question about, Aaron was helpful and answered it! Thank you Jaccu..." Read more

6 years ago

Google review

Gary Miller

Gary Miller star-alt star-alt star-alt star-alt star-alt

"I always like to see 5 Star reviews when things go right but what about when things go wrong? Sometimes I look for a 1 star review so I can see how a company addressed the customers complaint or concern. In my case Jacuzzi was amazing! My tub arrived (after a wait of a few weeks) and after I had taken the day off work and taken down my fence the tub that ar..." Read more

6 years ago

Google review