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Joel Marans
Tyler McGraw
"Great sales experience all the way through delivery and setup of the hot tub. Highly recommend Stuart and the team in Barrie!"
5 months ago
Google review
Jill Chapman
"When we were searching for a swim spa, we visited a number of manufacturer showrooms and kept coming back to the Wellness Shop. Everyone we interacted with at the Wellness Shop was friendly, knowledgeable and followed through. Jen in particular went above and beyond! Overall we had an excellent experience."
5 months ago
Google review
Tania D
"Amazing service, the technician was very kind and helpful, he shared lots of great knowledge about our Hot Tub"
5 months ago
Google review
Bill Rymes
"I have been a Jacuzzi member for life for the past ten years this is our 4th 495j Jacuzzi hot tub.The servise has been great.Thank you to all the Jacuzzi team."
5 months ago
Google review
Derrick Johnson
"We had a great experience with Wellness Shop working with Zack. He was very knowledgeable and responsive to all inquiries we had about the products. Once making the sale Zack assisted with coordinating delivery and electrical which all occured on time and in alignment with what was originally discussed. Would highly recommend them moving forward with family..." Read more
5 months ago
Google review
Thiago Sampaio
"I recently purchased a Jacuzzi from this store, and I couldn't be more satisfied with both the product and the service. The Jacuzzi is fantastic, but what truly made the experience exceptional was the outstanding assistance from Barb. She was incredibly knowledgeable, helpful, and patient throughout the entire process. Her expertise and dedication were cruci..." Read more
5 months ago
Google review
Nicole Greening
"Joe was very helpful and informative. Did a great job!"
5 months ago
Google review
Christopher Pentecost
"My Wife and I started to look into hot tubs. After going to many dealers I found the Wellness shop. Talking to Mike was like talking to a friend which made the process of learning about the product very easy. Once I had my wife there Mike was able to answer all of her questions and concerns. We put down the deposit and filled out all the paperwork (which..." Read more
5 months ago
Google review
lesley duncan
"We purchased a new J495 with smart top cover recently. The sales team at the Vaughan store were excellent. Very knowledgeable, efficient and accommodating. I have also purchased various supplies online and the quick shipping is awesome. All around great experience with the sales team and ordering supplies. The hot tub is amazing. Very strong jets and wonderf..." Read more
5 months ago
Google review
Deb Dokas
"First of all, the Jacuzzi is AMAZING! It has therapeutic massage jets that truly revitalize you. Secondly, the service you get from the Wellness Shop is incredible. They sent me Nik, one of their specialists, who did a 21-point inspection and gave me lots of great advice as to how to maintain my tub. I highly recommend spending the little extra on Jacuzz..." Read more
5 months ago
Google review
Amiel Chios
"Had a service call on our Jaccuzi hot tub. Everything and everyone was very nice and professional from the time we booked right to the completion of the service call."
5 months ago
Google review
Talia Dallimore
"Anyone I have talked to has been super efficient, very polite and friendly. I highly recommend shopping with them."
5 months ago
Google review
Aiden Purcell
"We bought our Ontario L tub from the wellness shop and it was a seamless and easy transaction. The sales staff, James, has been responsive and helpful all the way through. We love our new hot tub! Thank you!"
5 months ago
Google review
Steve Katunas
"July 15th, 2024, Jay, the technician came and performed a service call to assist in a repair of our hot tub. OUTSTANDING SERVICE! Our issue was resolved quickly and efficiently and we were able to get into our Hot Tub. We will be returning and look forward to continuing our business with Welness Shop at Jacuzzi Burlington. Chris, Angela and Steve Katunas"
5 months ago
Google review
NR G
"I recently required to make a Service Call with The Wellness Shop at Jacuzzi Vaughan and my service call was followed up quickly and efficiently. A service date was scheduled and the service technician arrived on time and effectively diagnosed and remedied the fault on my Hot Tub providing me with useful information on my tub and offered me the opportunity..." Read more
5 months ago
Google review
larry caulfield
"Our experience with Jacuzzi was perfect as we changed over our hot tub with a new one. Love the tub! Thanks, Larry"
5 months ago
Google review
Nicole Yeomans
"The Wellness Shop’s commitment to excellence shines through in every aspect of their service. From installation to maintenance and speedy delivery of hot tub products, they’ve got us covered. Their team of experts have ensured for the past four years that our hot tub experience is nothing short of amazing. They pay attention to detail and follow through ever..." Read more
5 months ago
Google review
Sus Platz
"I saw the Ad on FB. As soon as I showed interest Zack P called me and he was really easy to talk to. He explained everything. When I would call at odd times, he always picked up, even once in the grocery store. He sent me more pictures of the Ontario L hot tub that we bought and I decided to buy the tub sight unseen as their warehouse is an hour drive aw..." Read more
5 months ago
Google review
Adi D
"I recently purchased a hot tob and swim spa from the Whitby store, I recommend it to anyone. Very fast and professional, I also had a service call for a very minor thing, they made sure to send somebody 2 days after the call was placed."
5 months ago
Google review
Stephan Flemming
"Barb was amazing from start to finish! Very helpful, knowledgeable and patient with us through the whole process of choosing, buying, delivering and starting up our very own first ever hot tub! Thanks again"
5 months ago
Google review
Jason Par
"Really great staff. Brendan was wonderful to deal with. Really great experience."
5 months ago
Google review
Cecilia Maria Diaconu
"Our experience with the Wellness Shop at Jacuzzi Whitby has beed extremely positive. They are offering excellent products, reasonably priced. Alissa is a calm, kind and professional young lady, who supported us every step of the way. Thank you! Cecilia and Adrian"
5 months ago
Google review
Jenn Sage
"I have purchased three tubs from The Wellness Shop. Although my original sales person is no longer with the company, I have had a great experience with Freddy and for the one time that I have had to have a service rep out, Alisha! If ever in the market for a hot tub, see the Wellness Crew, they are knowledgeable and friendly."
5 months ago
Google review
Bella Alsomahi
"Excellent customer service. Freddy went above and beyond to help us. He had the knowledge and experience about anything related to hot tubs. Amazing services highly recommended."
5 months ago
Google review
"Truly excellent customer service - from purchase to installation to maintenance. And they were proactive (!) and reached out before our warranty expired which saved us money and headache."
5 months ago