Jacuzzi Ontario Reviews & Testimonials

4.9 (1,259)

Reviews: 1,259


5
94%
4
6%
3
0%
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0%
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100% of customers would recommend Jacuzzi Ontario

Mario Greco

Mario Greco star-alt star-alt star-alt star-alt star-alt

"My experiences at this store have been consistently amazing!! The staff is always friendly and happy to help, whenever you're looking to buy a new item, or looking to check your water to see what elements it needs at any given time. Fantastic service, I highly recommend this store!!!"

7 years ago

Google review

David Rawn

David Rawn star-alt star-alt star-alt star-alt star-alt

"Very positive experience! Peter Lee helped us through the entire purchase and was available for support even after the sale! Thank you"

7 years ago

Google review

DavidE Campbell

DavidE Campbell star-alt star-alt star-alt star-alt star-alt

"I was a little skeptical at first expecting a high pressure car salesmen type but once I met Peter Lee all that seem to evaporate away. His confident demeanor and friendly approach made moving forward a breeze. I received all the information I needed to make the appropriate decision for my situation. If this company hires only new employees like Peter Lee th..." Read more

7 years ago

Google review

Mike Sohm

Mike Sohm star-alt star-alt star-alt star-alt star-alt

"It was a complete pleasure to deal with Jorge and the gang. The experience was pressure-free and the staff was very knowledgeable and shared their own hot tub experiences and their own dos & don't. delivery was also quick and easy, Thanks we are enjoying our hot tub immensely."

7 years ago

Google review

Scott Webster

Scott Webster star-alt star-alt star-alt star-alt star-alt

"Always helpful and quick to fix any issues. Would continue to shop there for the products and service. Jacuzzi for life program is a great value."

7 years ago

Google review

B Howes

B Howes star-alt star-alt star-alt star-alt star-alt

"I'm a long time Jacuzzi owner in Windsor who was in desperate need of parts and Mike B. saved the day. I don't write reviews but I figured this is one way I could express my gratitude for Mike and his team going above and beyond what I -or probably anyone, might have ever expected. It was honestly a pleasure doing business with them. (If I could give the..." Read more

7 years ago

Google review

Rob Gaynor

Rob Gaynor star-alt star-alt star-alt star-alt star-alt

"Love our new Hot Tub. Special thanks to Mike Boyle who is very professional and caring. The process went smoothly and all went as promised!"

7 years ago

Google review

eun kim

eun kim star-alt star-alt star-alt star-alt star-alt

"The house that we moved in has a hot tub but previous owner didn't leave the owner's manual. We have no idea about the water maintenance and how to use it until I met Peter at Jacuzzi. He explained everything from A to Z and even sent me an email to get & print the Owner's Manual of the model. Thank you very much Peter for your BIG help today."

7 years ago

Google review

Jen Stewart

Jen Stewart star-alt star-alt star-alt star-alt star-alt

"We recently bought a new hot tub, and were very pleased with the customer service provided. Jorge spent the time to answer all of our questions and is always happy to help."

7 years ago

Google review

John Higgs

John Higgs star-alt star-alt star-alt star-alt star-alt

"Has been a great experience from start to finish. Jorge who manages the store always has time for questions and treats you as a valued customer. We purchased a 2012 Jacuzzi JLX. Was a couple of weeks late as they were adding a few new parts, but was communicated this during the process and am glad they replaced parts and hot tub is as good as new . This..." Read more

7 years ago

Google review

Jim Butler

Jim Butler star-alt star-alt star-alt star-alt star-alt

"Michael Boyle was very helpful with per sale info and has bin very helpful with setup and water testing and advice."

7 years ago

Google review

Cheryl Manwaring

Cheryl Manwaring star-alt star-alt star-alt star-alt star-alt

"My experience with Jacuzzi hot tubs was amazing ! Deb was our sales person .I had help with all my questions.Every time I called with what I thought was a silly question she gave me the her undivided attention and if she .did not know the answer the other sale people were quick to help Deb help me . Our tub is awesome !! There is nothing like it. Deb was kno..." Read more

7 years ago

Google review

Adriana Santini

Adriana Santini star-alt star-alt star-alt star-alt star-alt

"From selecting the right tub, to delivery and installation, everything went smoothly. We love our spa, we consider it part of our wellness program. We recently moved and so many things (most of them really) did not go as planned. But, this purchase was easy and using the spa helped us to deal with all the stress that comes with a move! Thank you Jacuzzi..." Read more

7 years ago

Google review

Robert Dally

Robert Dally star-alt star-alt star-alt star-alt star-alt

"Recently purchased a J375 hot tub from the London store with excellent after sales support from Mike Boyle. After numerous discussions with Mike he convinced us to join JFL. At present we enjoy the JFL discounts on our supplies and look forward to owning our jacuzzi. Thanks Mike for your help in the past and look forward to more dealings in the future."

7 years ago

Google review

David Sharpe

David Sharpe star-alt star-alt star-alt star-alt star-alt

"Well what can I say, I went to a boat show where I met Mike Boyle and within a couple of days we bought out first Jacuzzi Hot Tub. Mike was great to deal with and we would definitely recommend him to others. The whole team at Jacuzzi London were excellent. Thanks again!"

7 years ago

Google review

Brian Stuart

Brian Stuart star-alt star-alt star-alt star-alt star-alt

"Great service, Mike Boyle was very helpful but not pushy. His follow up to help us get exactly what we wanted was appreciated. We love our tub!!!! Can't wait to sit in it in the snow!"

7 years ago

Google review

Jennifer Olive

Jennifer Olive star-alt star-alt star-alt star-alt star-alt

"Thank you so much Cynthia for all your help. Very personable and friendly. Great staff overall"

7 years ago

Google review

James Baker

James Baker star-alt star-alt star-alt star-alt star-alt

"Both times I've bought a hot tub it was at the Barrie Jacuzzi store. They have the only staff of any store in town with as good product knowledge and customer care. I would never go anywhere else."

7 years ago

Google review

Diana

Diana star-alt star-alt star-alt star-alt star-alt

"Wonderful service by Mike"

7 years ago

Google review

Johnny Gerrits

Johnny Gerrits star-alt star-alt star-alt star-alt star-alt

"Mike Boyle great guy to deal with, outstanding service. We bought a 315 and are in it at least 3 times a day"

7 years ago

Google review

Campbell MacGougan

Campbell MacGougan star-alt star-alt star-alt star-alt star-alt

"Micheal was a great help on getting me what i needed for my tub and giving me great advice. Thanks jazzuzi"

7 years ago

Google review

George Robinson

George Robinson star-alt star-alt star-alt star-alt star-alt

"I search everywhere in Ontario for the best price on a hot tub cover for my J-375. Turns out, all I had to do was talk to Micheal Boyle at Jacuzzi on Southdale Road in London Ont. and I got the best price as well as the best options. I would highly recommend him for any of your hot tub needs!"

7 years ago

Google review

Amanda Duggan

Amanda Duggan star-alt star-alt star-alt star-alt star-alt

"Jacuzzi Hot Tubs has the most friendly, knowledgeable and welcoming staff in the industry. We have recently started looking into hot tubs and have visited quite a few showrooms and have felt most comfortable here! There was no pressure to do anything that day and all of our questions were answered!"

7 years ago

Google review

Brad St. John

Brad St. John star-alt star-alt star-alt star-alt star-alt

"We got our Jacuzzi in the summer and even though there was a few issues with the delivery the sales staff Mike Boyle did a great job in resolving everything. Thanks again."

7 years ago

Google review

Brandy Fink

Brandy Fink star-alt star-alt star-alt star-alt star-alt

"Always a pleasure when dealing with jacuzzi London! Excellent, knowledgeable staff! Thanks Mike for your awesome customer service at point of sale and after sale service."

7 years ago

Google review