Jacuzzi Ontario Reviews & Testimonials

4.9 (1,892)

Reviews: 1,892


5
95%
4
5%
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100% of customers would recommend Jacuzzi Ontario

Tomasz Jankowiak

Tomasz Jankowiak star-alt star-alt star-alt star-alt star-alt

"Very professional service"

6 months ago

Google review

candace stewart-jones

candace stewart-jones star-alt star-alt star-alt star-alt star-alt

"Booking was easy and scheduled quickly. Julio our tech, was very informative, explained what he was doing every step of the way."

6 months ago

Google review

Harish Bangre

Harish Bangre star-alt star-alt star-alt star-alt star-alt

"Greg from Wellness arrived on time and was extremely friendly and professional. He quickly diagnosed a leak in the hot tub and fixed it efficiently. He also went above and beyond to make sure everything was working properly, even discovering and correcting a 10-degree discrepancy in the temperature. Overall, I’m a very happy customer!"

6 months ago

Google review

H M

H M star-alt star-alt star-alt star-alt star-alt

"The customer service at the wellness shop has exceeded our expectations. They are knowledgeable, friendly and very accommodating. Our backyard work delayed our delivery, and they were quick to make arrangements on our delivery date. Mandi from the Burlington location was always available and willing to answer all of our questions. I am very happy with her to..." Read more

7 months ago

Google review

Nat Poretti

Nat Poretti star-alt star-alt star-alt star-alt star-alt

"Very professional service. Highly recommended, Brenden was seed!"

7 months ago

Google review

James Mattocks

James Mattocks star-alt star-alt star-alt star-alt star-alt

"Jamie was awesome to deal with. He showed up when he said, explained everything that needed to be completed and had my Jacuzzi tub fixed in an hr. My only downside is the 160 service fee doesn't come off when you go forward with the work. No biggie just would've been nice. The service was great!!"

7 months ago

Google review

DHP

DHP star-alt star-alt star-alt star-alt star-alt

"The team at Wellness/Fix My Hot Tub were great. They were able to look at photos and decide if there was enough space for the technician to assess our in deck hot tub. Matt arrived on the scheduled day and fixed the problem quickly and confidently. Thanks Matt & team!"

7 months ago

Google review

Steve McLaren

Steve McLaren star-alt star-alt star-alt star-alt star-alt

"We had a technician come to our house as our Jacuzzi hot tub had a leak. Andrew knew right away that it was the waterfall and started removing the back panel and started pulling out some of the spray foam insulation. He immediately saw the water leaking from the broken connection and after a few minutes he replaced the part and then tested the unit which did..." Read more

7 months ago

Google review

JESUS URDANETA

JESUS URDANETA star-alt star-alt star-alt star-alt star-alt

"Search no more. This company and specially Julie is the best thing could happen to you if you are in the market for a hot tub. Very profesional, patient and sweet. She takes by the hand all the way of the process. Thank you Julie. Muchas gracias."

7 months ago

Google review

Lisa Laredo

Lisa Laredo star-alt star-alt star-alt star-alt star-alt

"Super friendly and knowledgeable staff. Always gets back to me and helps me maintain my spa. I would highly recommend them to anyone."

7 months ago

Google review

rosa lionetti

rosa lionetti star-alt star-alt star-alt star-alt star-alt

"Quick throughal and efficient Great people"

7 months ago

Google review

Justine Cooper

Justine Cooper star-alt star-alt star-alt star-alt star-alt

"Great service. Sale went smoothly . Delivery went well. We required service and was completed efficiently and everyone has been friendly to deal with ."

7 months ago

Google review

Sterling Rogers

Sterling Rogers star-alt star-alt star-alt star-alt star-alt

"The Wellness shop was great. Mandi was well organized, knowledgeable, helpful and a pleasure to work with.  We are very happy with our purchase J-325."

7 months ago

Google review

ali woodley

ali woodley star-alt star-alt star-alt star-alt star-alt

"Quick service and follow up. technician takes time to explain the issue ."

7 months ago

Google review

Jed Chinneck

Jed Chinneck star-alt star-alt star-alt star-alt star-alt

"Exceptionally happy with Eric who does our annual hot tub tune up. He is knowledgeable, efficient and most importantly friendly. I cannot recommend him enough"

7 months ago

Google review

Justin Hayter

Justin Hayter star-alt star-alt star-alt star-alt star-alt

"Had a water leak at the pump and the heater. Service person made quick work of the repair and was very pleasant. He even gave me a few maintenance tips while we were waiting for the glue to dry."

7 months ago

Google review

Victor Castela

Victor Castela star-alt star-alt star-alt star-alt star-alt

"I can’t say enough good things about the service Rod provided. We had a persistent leak in our hot tub that had been difficult to pinpoint. Rod arrived right on time, came fully prepared with the right tools, and immediately got to work. He took the time to thoroughly inspect the system, explained what he was doing every step of the way, and quickly identifi..." Read more

7 months ago

Google review

Tracy Griffin

Tracy Griffin star-alt star-alt star-alt star-alt star-alt

"Quick delivery, ordered online and received the very next day! Can’t beat that service !! Would highly recommend for all hot tub product needs."

7 months ago

Google review

James Petrie

James Petrie star-alt star-alt star-alt star-alt star-alt

"Shout out to Christian for helping me out! Extremely knowledgeable and great customer service! 👍"

7 months ago

Google review

Bradley Torrie

Bradley Torrie star-alt star-alt star-alt star-alt star-alt

"We had an amazing experience working with Barb while shopping for our hot tub! From the moment we walked in, she was friendly, knowledgeable, and genuinely interested in helping us find the perfect fit for our space and lifestyle. She answered all our questions with patience (and we had a lot!), never made us feel pressured, and offered great advice that hel..." Read more

7 months ago

Google review

Oksana Gulka

Oksana Gulka star-alt star-alt star-alt star-alt star-alt

"Matt, the service technician that came to my house was very professional and took the time to explain everything and help us make the decisions we did. Great service. Would highly recommend the company."

7 months ago

Google review

Brent Playter

Brent Playter star-alt star-alt star-alt star-alt star-alt

"Amazing experience, very happy with the final product and Barb was a pleasure to deal with"

7 months ago

Google review

Jeremy Young

Jeremy Young star-alt star-alt star-alt star-alt star-alt

"Good showroom, with comfortable layout and good representation of various tubs/spas. Jennifer was great to talk to answering all questions and concerns. Very knowledgeable. When sitting down to work out the purchase she really worked with me instead of against me, making sure I purchased the right spa and accessories for my family The delivery and setup she..." Read more

7 months ago

Google review

Blair Sutherland

Blair Sutherland star-alt star-alt star-alt star-alt star-alt

"Barb was so friendly and helpful. My y customer service experience was second to none. Thanks again Barb"

7 months ago

Google review

Jason Geneau

Jason Geneau star-alt star-alt star-alt star-alt star-alt

"Very professional and friendly"

7 months ago

Google review