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Connie Huggins
Ted Moroz
"These folks were amazing. We purchased a large swim spa c/w hot tub and we had no previous knowledge of any of those items. From purchase to installation to helping out afterward this journey was super smooth and easy. Kerry and Christian have been extremely friendly and accessible. The crew that installed were super fast, well prepared, professional and fri..." Read more
3 months ago
Google review
Michelle Iaboni
"Cristian was a great help! Super informative and great to work with! Will definitely recommend to family and friends!"
3 months ago
Google review
Mike Wagner
"I love my hot tub its been 9 years and still works amazing. The staff are super helpful and courteous. I will 100 percent be buying my next tub from them."
3 months ago
Google review
Frank Horta
"I had an excellent experience with Wellness Shop @ Barrie Jacuzzi. Technician Mario was fantastic — he worked tirelessly to get everything done properly and took the time to explain what he was doing along the way. He also provided really helpful feedback and tips for maintenance, which I truly appreciated. Professional, knowledgeable, and dedicated — highly..." Read more
3 months ago
Google review
Jed Handy
"Quick service. All my questions were answered and work was completed to my complete satisfaction."
3 months ago
Google review
Jill Button
"Great experience with the Wellness Shop. I inherited an old hot tub when moving and needed a leak investigated. Matt knew the history of the tub and took the time to assess and recommend an easy and economical fix. He showed me how to maintain the tub, areas to watch and recommended how to use the tub for the best stress free experience. He was incredibly kn..." Read more
3 months ago
Google review
Alan Wyse
"Great friendly service- easy to set up appointments online"
3 months ago
Google review
Tory Harbottle-Higgins
"Just had our swim spa serviced for the first time and Troy was very thorough and straightforward (which we appreciated). All our questions were answered and anything potentially covered under warranty was submitted for us. The booking application online is a little bugged as we booked a date later than our preferred day thinking it was unavailable when that..." Read more
3 months ago
Google review
mike lindsay
"Our experience was nothing less than professional. Our Wellness expert Julie P ( Burlington location) was so helpful from the moment we walked in the door. She was very knowledgeable and attentive without pushing to close the sale. Even after our purchase she answered all our questions in regards to water chemistry, electrical, aftermarket products etc. It w..." Read more
4 months ago
Google review
Amanda WB
"Love my home spa !"
4 months ago
Google review
Jon
"Our Swimspa purchase was a great experience from start to finish. The Wellness Spa is a great place to make this happen. Brendan was was fantastic and was instrumental in getting us the not the best fit for our requirements but also at a great price point that definitely came in under our budget. The delivery and set up team did an exceptional job with a mi..." Read more
4 months ago
Google review
lorne thompson
"From making the initial call for service, to finding our problem was a great experience Friendly & helpful. I highly recommend"
4 months ago
Google review
Adrian Crew
"Had The Wellness Shop out to service my Jacuzzi hot tub after one of the cup holder lights stopped working. Jeremiah arrived right on time, was friendly and professional, and quickly fixed the issue. He provided clear advice, great communication, and you could tell he genuinely enjoys his work. Very happy with the service and highly recommend!"
4 months ago
Google review
Barb Jeffrey
"Very helpful and knowledgeable. Will definately use again when needed."
4 months ago
Google review
J L
"Purchasing a swim spa at the Vaughan Wellness Shop was a great experience from start to finish. I appreciate all of the time that Jennifer spent answering all of my questions over several visits (and I ask a lot of questions). She was also able to give honest opinions to help me choose the right swim spa for my family. The installers were friendly and profes..." Read more
4 months ago
Google review
David Brown
"Matt at the Wellness Shop Burlington is fantastic! Helped my wife and I choose a new Jacuzzi model at a great price within our budget and is soooo responsive to every question...even responding to late Sunday night emails in a long weekend. Would highly recommend this shop and in particular working with Matt."
4 months ago
Google review
carol donegan
"Had a closed flow switch error on our J335 that caused the spa to shutdown. Jacuzzi sent their technician to our home and we were very impressed with Matt’s knowledge and he was an overall friendly person. He offered advice on new procedures to improve the cleaning of the tub and brought to our attention ways in which the tub can over heat and what steps can..." Read more
4 months ago
Google review
Derek Stone
"Wow. For a first time hot tub buyer - was I ever lucky to walk in and meet Matt at The Wellness Shop in Burlington. He made great recommendations, answered all of my questions in person, on the phone and on text (even late nights and early mornings). The most amazing thing was when construction time came he even went above and beyond to help my contractor do..." Read more
4 months ago
Google review
Karen Nancarrow
"Absolutely fantastic experience from start to finish. The service, communication, and install were seamless. We are very happy with our new sauna!"
4 months ago
Google review
Nat D'Ercole
"I have used the wellness shop fix my hot tub service many times over the last 2 years. From simple, UV bulb replacements to repairing a faulty lighting on the waterfall or a worn out water flow control knob - the service technicians have all been professional including recommending maintenance under warranty to prevent problems in the future. I also appre..." Read more
4 months ago
Google review
Aaron Styles
"Great experience in terms of buying our first hot tub. James the sales rep took the time to explain the differences of all the models and features and then helped us find the perfect hot tub in our budget. Thanks James!"
4 months ago
Google review
David Ciesielski
"Great service from introduction to install. Always responded to texts, phone calls and answered every question. Very happy with the swim spa and the service provided."
4 months ago
Google review
Chris Wilkins
"Super happy with the work that Jen and her team did. They were professional right from the beginning and met every deadline we discussed. Thank you Jenn for everything."
4 months ago
Google review
sabrina burt
"Great service and was fast honest service."
4 months ago
Google review
"Had service done on swimspa lid today and was very pleased. Joe was professional, on time and made my experience with this service excellent. Thank you."
3 months ago