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Angela Zinck
Angelo Talidis
"I usually don’t write reviews but I had to after dealing with Freddie. Freddie has been nothing short of amazing. He is an excellent sales rep who truly goes above and beyond to help his clients and guarantee their satisfaction. Freddie made the entire process of purchasing, delivering, starting up and enjoying our swim spa seamless. He was there every step..." Read more
4 years ago
Google review
Sue B
"Melanie, from the Burlington store, was very friendly, knowledgeable and helpful. She took the time to explain all the features and benefits of each hot tub. It made our choice a lot easier. Once the hot tub was purchased, she kept us informed during the shipping process. When the hot tub arrived, she was proactive in making arrangements for delivery. The co..." Read more
4 years ago
Google review
Anise Warwar
"Great customer service."
4 years ago
Google review
Nathan Johnson
"they are great people to work with. They made a lot of concessions for us & when the model we wanted to buy was sold but not updated they got us the same model with a different colour but upgraded our cover & dropped the price. I recommend anybody looking to buy a hot tub that they go talk to John! He will look after you both before & long after it's insta..." Read more
4 years ago
Google review
Corazon Goncalves
"Friendly, quick in responding back & easy to communicate with! Thank you!"
4 years ago
Google review
Pamela Oertel
"The service is wonderful and the staff are wonderful to talk too. My complete order has not been shipped and a second order was shipped and we still wait for items from the first."
4 years ago
Google review
Kevin Austick
"Love the hot tub and gazebo we purchased from Jacuzzi. Great service."
4 years ago
Google review
Iman Janemi
"I'd like to comment about the professionalism and service I have been receiving from Freddy Parreira at this establishment. A year ago my wife and I came in to look at their products and we were greeted by another rep. Everything was great and we left with a wealth of knowledge about their products, a memorable experience. We came back not long ago after so..." Read more
4 years ago
Google review
Life Transitions
"We couldn’t be more please about our J-365- incredible!! We also have been truly amazed with our Jacuzzi guy - James Smith, this man is an absolute hot tub genius, his knowledge and experience has guided us to a confident place as new hot tub owners- he personally, in our home, took the time to train us in “ Spa School” , helping us to master the chemicals..." Read more
4 years ago
Google review
Naguib Kerba
"I’ve always received good service from our Jacuzzi store and needed some hot tub service. At first I was frustrated with the lack of access to live people and the messaging system did not connect me with someone I could speak with about a service package. I knew that this was a COVID-19 caused issue and it was no fault by anyone at Jaccuzi. Then along ca..." Read more
4 years ago
Google review
Hollywood19
"What a great experience! Had everything I need on the website. Fast shipping and quality products to choose from! If anyone is looking for a jacuzzi establishment that knows their stuff! This is the place."
4 years ago
Google review
Warren Shane
"Was a great experience. Delivery occurred earlier than expected. Julie was both friendly and helpful every step of the way."
4 years ago
Google review
Anna Mills
"Because of COVID-19, my local Jacuzzi store in London wasn't open. I needed chemicals for my tub so I ordered thru their online store hottubstore.ca. Ordering was easy and my delivery came within 3 days. Great experience."
4 years ago
Google review
Francesco Callipari
"Phenomenal service. Delivered on time. We love the tub."
4 years ago
Google review
Varqa Saadati
"Ashley was great in communicating all the details to us and walking us through the process step by step. She was also very open and prompt is answering the many questions we had whether by phone or email."
4 years ago
Google review
Alfredo Veloz Restrepo
"Wow !! Wow and more Wow !! Thanks Josh and Jacuzzi team, way superb service and knowledge!! Love our tub !!"
4 years ago
Google review
Bill Hudson
"Fast ,friendly service"
4 years ago
Google review
Philipp Beckermann
"Just got our new Jacuzzi infrared sauna and love it. It's the perfect fit to our ensuite and heats up super fast. We enjoy it every morning to start the day."
4 years ago
Google review
Kaitana McCallum
"Customer Service from day one has been absolutely amazing. I would highly recommend and I would buy from them again."
4 years ago
Google review
Bashra Dolmaya
"good service and fast delivery for our orders"
4 years ago
Google review
Ruth Veldhuizen
"Great experience with Jacuzzi Burlington, would recommend highly to anyone!"
4 years ago
Google review
Greg Jaychuk
"I would like to thank Freddy Parreira for his outstanding service and attention. He is knowledgable, friendly and does not use a "hard sell". He spent whatever time we wished on discussing our questions. Buy with confidence from this establishment."
4 years ago
Google review
Carla Edwards
"Excellent service- Julie was fantastic! Knowledgeable, friendly, professional, and valued the needs of the customer. Great quality products and fantastic promotions!"
4 years ago
Google review
Celia Motl
"Great service , fast delivery they took care of everything. Thank you !!"
4 years ago
Google review
"Ordered on the website and was pleasantly surprised at how easy and convenient ti was to order chemical for my hot tub. Arrived in a timely manner and I was very pleased. I would recommend Jacuzzi Burlington. Pleasure to deal with."
4 years ago