Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
3
0%
2
0%
1
0%

99% of customers would recommend Jacuzzi Ontario

dan lumsden

dan lumsden star-alt star-alt star-alt star-alt star-alt

"Our spa had an issue where the temp probe was reading inaccurately and reporting the temperature wrong. The tech came out, quick diagnosis and fix. He was extremely professional and friendly."

4 months ago

Google review

Jeff Hanemaayer

Jeff Hanemaayer star-alt star-alt star-alt star-alt star-alt

"They came when scheduled and diagnosed the problem quickly."

4 months ago

Google review

Manoj Verdi

Manoj Verdi star-alt star-alt star-alt star-alt star-alt

"We recently purchased the Jacuzzi J495 hot tub from the Jacuzzi Wellness Shop in Vaughan, and after using it for the past month, we couldn't be happier with our choice. Alissa was fantastic throughout the entire process—there was no pressure to buy, and she patiently answered all of our questions. We were initially unsure about which model to choose, but aft..." Read more

4 months ago

Google review

Lisa Meyer

Lisa Meyer star-alt star-alt star-alt star-alt star-alt

"We are thrilled with our new hot tub from Wellness Shop in Kitchener. Installation was organized and went very smoothly. The new tub is lovely and we are getting lots of enjoyment out of it!"

4 months ago

Google review

Angelo Morrone

Angelo Morrone star-alt star-alt star-alt star-alt star-alt

"Just great peace of mind experience had, no nonsense great customer service had from Jamie. Had to change tope side control & take pump out to change two capacitors saved on buying a new pump 💰 thanks again brother Jamie 🙏"

4 months ago

Google review

Amy Kalish

Amy Kalish star-alt star-alt star-alt star-alt star-alt

"Wellness Shop is the way to go! Christian was fabulous and so informative. I love my new Jacuzzi!!"

4 months ago

Google review

John Asdrubolini

John Asdrubolini star-alt star-alt star-alt star-alt star-alt

"The staff were fantastic. They helped us navigate through our choice of Hot Tubs and made the experience very pleasurable. I’m very confident that the servicing of their Hot Tub will be just as exceptional."

5 months ago

Google review

Gustavo Casasfranco

Gustavo Casasfranco star-alt star-alt star-alt star-alt star-alt

"Mandi from the burlington store was amazing."

5 months ago

Google review

Stuart Manley

Stuart Manley star-alt star-alt star-alt star-alt star-alt

"I highly recommend visiting the Wellness Shop at Jacuzzi in Vaughan if you’re looking to buy a hot tub or swim spa. Their staff are very pleasant, helpful and knowledgeable."

5 months ago

Google review

Kristen Kral

Kristen Kral star-alt star-alt star-alt star-alt star-alt

"If you are looking for a hot tub, look no further and go to the Wellness Shop. Zack was amazing at helping us through the whole process and responding to any questions we had the same day! Delivery was a breeze!"

5 months ago

Google review

Jodene Jones

Jodene Jones star-alt star-alt star-alt star-alt star-alt

"Fastest, easiest ordering and delivery!!!!"

5 months ago

Google review

Katherine

Katherine star-alt star-alt star-alt star-alt star-alt

"We have purchased a 17ft swim spa last year and scheduled the installation June 1st of this year. We must say Zack’s customer service and continuous support went above and beyond, always has been in touch with us throughout with this lengthy but rewarding journey. We like to highlight that we made extensive research on the right pool, checked more than 5 opt..." Read more

5 months ago

Google review

Ken Hyra

Ken Hyra star-alt star-alt star-alt star-alt star-alt

"After researching many hot tubs, we decided on the Nordic which The Wellness Shop carried. From our first interaction via messaging to our referral to our Sales Rep., Freddy P. The process was seamless. Freddy answered all of our questions and took the time to reply on his days off. We would recommend The Wellness Shop in London for anyone thinking of gettin..." Read more

5 months ago

Google review

Mark Bray

Mark Bray star-alt star-alt star-alt star-alt star-alt

"The Wellness Shop at Jacuzzi Whitby is fantastic .. the technicians are always amazing ,professional, knowledgeable and helpful.. Thank you guys.. you’re the best.. have an awesome long weekend"

5 months ago

Google review

Jessica T

Jessica T star-alt star-alt star-alt star-alt star-alt

"We contacted the Wellness shop for an issue we were having with our Jacuzzi. They were extremely quick to reply, explained their (reasonable) rates, and gave us the soonest date available, which was within about a week from that phone call. To my pleasant surprise, our appointment got bumped up a few days, and they came out even sooner, fixed the problem on..." Read more

5 months ago

Google review

Nick Murray

Nick Murray star-alt star-alt star-alt star-alt star-alt

"Our sales rep was great! Very knowledgeable about the products and process .the delivery and electrical was pretty steamline with no issues. Would recommend"

5 months ago

Google review

Debra Green

Debra Green star-alt star-alt star-alt star-alt star-alt

"Barb Mowder from Barrie wellnessshop.ca was fantastic right from first contact! What a delight she is! The whole process was great, each supplier…from the referred electrician to the men who did the cement pad were all so friendly and professional. Prompt follow up consistently from everyone involved too. We are so thrilled with our swim spa! Best investment..." Read more

5 months ago

Google review

Brian Green

Brian Green star-alt star-alt star-alt star-alt star-alt

"Amazing service. # 10 all around - 5 + stars"

5 months ago

Google review

Nancy Csincsik

Nancy Csincsik star-alt star-alt star-alt star-alt star-alt

"Best customer service, speedy appt bookings, helpful technicians very informative."

5 months ago

Google review

shahrzad aref

shahrzad aref star-alt star-alt star-alt star-alt star-alt

"They team was perfect . Theire technician came on time. Chris was really professional , Respectful, fast and friendly. He responded my millions of questions Patiently and taught me many things about my hottub."

5 months ago

Google review

sidtbauman

sidtbauman star-alt star-alt star-alt star-alt star-alt

"The service could not have been better !!! On time, experienced and friendly all wrapped into my experience. What a day!!"

5 months ago

Google review

Steffanie Barker

Steffanie Barker star-alt star-alt star-alt star-alt star-alt

"I recently purchased the Clearlight sanctuary 3 infrared sauna. Words can not describe how amazing this sauna is. Ive been in allot of saunas and this brand/model is far superior to any I've been in. The quality, space and heat are perfection. In addition to the sauna I had an incredible experience purchasing. From beginning to end Jennifer (from TO) wa..." Read more

5 months ago

Google review

Jill Mills

Jill Mills star-alt star-alt star-alt star-alt star-alt

"We have had great customer service with wellness shop @ Jacuzzi Kitchener. We have very happy with our product and recommend them to others."

5 months ago

Google review

Zach Shaik

Zach Shaik star-alt star-alt star-alt star-alt star-alt

"Michael Boyle is the one of the best sales and customer service people that I have had the pleasure of meeting. He went above and beyond to make sure we received the best. Our jacuzzi swim spa is the absolute best and the kids cannot get enough of swimming in it. I highly recommend Wellness Shop - London Ontario. Best service and even better after sales se..." Read more

5 months ago

Google review

Mira Ibrahim

Mira Ibrahim star-alt star-alt star-alt star-alt star-alt

"The staff and service is amazing and we had a wonderful experience from a-z! We appreciate the staff’s patience with every hiccup and most importantly, the delivery dates of everything were met smoothly!"

5 months ago

Google review