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Lisa D
"Ryan came out to service my hot tub and he was knowledgeable, helpful and friendly. I had a lot of questions and despite it being his last appointment late Friday afternoon, he took time to answer them and showed me some features I wasn't aware of. He also had supplies on hand which was helpful as I decided last minute to get a couple of things I hadn't thou..." Read more
7 months ago
Google review
Gabriel Araish
"Great product, great service, great value"
7 months ago
Google review
Diane Ladds
"The most wonderful experience! Barb was helpful, informed and a pleasure!"
7 months ago
Google review
Wendy Pole
"Called in to ask questions and book a hot tub repair. The live representative could answer everything and the Technocal Repair Rep was very friendly and fixed the issue easily. Replaced parts still under warranty with no cost and had additional supplies ready to add to my order from the van which was handy. All in all a great experience."
7 months ago
Google review
Michael Anderson
"Great experience. Staff very knowledgeable and very informative. Would definitely recommend to anyone who is new to buying a hot tub. This was my first purchase and will be returning for supplies Thank you Brendan Hambleton"
7 months ago
Google review
Geoff Diffey
"Polite, knowledgeable, care and concern and very professional"
7 months ago
Google review
Jonah McLean
"Very clean store. Great atmosphere and no pressure when browsing. Thumbs up!"
7 months ago
Google review
Kelly Laird
"The entire experience was great from start to finish. Brendan was super knowledgeable and very helpful. The hot tub arrived quickly, no hassles. We have a tricky entrance and the delivery was very smooth. The hot tub has been a great addition to our backyard. So happy we went with Wellness Shop! Would highly recommend if you are looking!"
7 months ago
Google review
James Wooldridge
"As first time hot tub shoppers, Jenn at Wellness Shops Vaughan made our experience so enjoyable. Throughout our entire process, from purchase to delivery and installation and follow-up assistance, my expectations have been exceeded every step of the way. We dealt with staff in Vaughan and Barrie locations and everyone is friendly and helpful. I would not he..." Read more
7 months ago
Google review
Mark Etwell
"Christian was informative and treated us like family. We got our dream tub! Thank you Christian."
7 months ago
Google review
Karen Cox
"We love and count on our Jacuzzi Hot Tub for relaxation and therapy as we age. My husband and I both have issues with Arthritis. When our heat pump went we were thankful for the quick response and effort by the Wellness Shop to get things up and running. All was under warranty and we were appreciative of our tech’s thoroughness in recognizing the UV light ne..." Read more
7 months ago
Google review
Darren Moore
"What a great experience dealing with Jacuzzi from the moment we walked into the showroom in Burlington and was greeted by Mandi. She responded quickly to all of our questions and made the buying process easy. The delivery of the hot tub was white glove treatment and the electricians did a professional and clean job for the hook up. If you are in the market..." Read more
7 months ago
Google review
Greg Clancy
"Matt came to check our hottub and knowledgeable & professional & provided excellent service!"
7 months ago
Google review
Andrea Coyne
"Wonderful staff - process was all encompassing and easy."
7 months ago
Google review
Krista M.
"Recently purchased a refurbished jacuzzi for the cottage. Matt, our sales associate, was super helpful and had great follow through. Communication for the delivery, hookup, and inspection was clear. The installation went well, even though the cottage road is especially challenging. Thanks Matt and Wellness Shop! I'm really looking forward to hot tubs at the..." Read more
8 months ago
Google review
Heather & Steve Montgomery
"Great experience with the Jacuzzi for like program. We do not need to worry about anytime failing as they are constantly checking to make sure you are satisified with the product. The service appointment can be booked online for easiest convenience. Great long last products."
8 months ago
Google review
F Gee
"Technician Jamie showed up on time which was much appreciated. Had my spa back up running very quickly. Jamie also gave me some tips to keep my hot tub running efficiently. Very professional and knowledgeable."
8 months ago
Google review
T C
"Had my first service visit from the Wellness Shop and the tech was very helpful and looking after all my concerns"
8 months ago
Google review
Lorraine Van Allen
"Just had my hottub opened by Mario. His attention to detail and desire to do the best job possible was impressive."
8 months ago
Google review
Mike D
"Super service call. Efficient and professional. Explained the issue very well and moved promptly to order the required part and solve the issue."
8 months ago
Google review
Laura T
"We had a very positive experience working with Chase for our hot tub purchase. He was very attentive and knowledgeable, and found the perfect tub for our needs. Thanks for the great service! (Now...if I can only get my husband out of the tub!)"
8 months ago
Google review
Keri-Ann Craddock
"We had an excellent experience with Barb at Wellness Shop in Barrie! The promotions available were great including the electrical installation was not only a bonus but a relief to not have to find an electrician. We love our spa!"
8 months ago
Google review
Geoff Milne
"Excellent customer service, courteous, and great communication. We absolutely love our Jacuzzi Hot Tub and have found the Wellness shop to have the best selection and fast delivery. Highly recommend!"
8 months ago
Google review
lisa volante
"I just purchased a Swim Spa and I was extremely happy with the service, the installation, the follow up and detail that I received. Myself and the family are looking forward to a wonderful summer making family memories."
8 months ago
Google review
"Great service! Knowledgeable technicians who troubleshoot issues fast and carry a good assortment of parts in their vans. I didn’t have to wait for parts or multiple visits. Rod was great!"
7 months ago