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Don Sibley
Nancy Rossi
"The wellness shop always brings excellent quality service and maintenance."
3 months ago
Google review
Tika Lucci
"Great service! Arrived on time and even called ahead. Very kind, informative, and quickly resolved all our hot tub issues. Highly recommend!"
3 months ago
Google review
Blaise Sibley
"Hands down amazing company. Upon deciding to get a hot tub i had tons of questions. Matt was there every step of the way answering questions or solving problems to concerns. If I ever decide to upgrade wellness shop in Grimsby will be the place I go. Installation was flawless and these guys are absolute experts. I appreciate all you guys have done we absolut..." Read more
3 months ago
Google review
Anastasia
"Always great customer service. Fast efficient and reliable."
3 months ago
Google review
dom andrade
"The service that Greg gave us was great. He diagnosed the issue in 5 minutes and replaced the outdated part pronto. Didn’t waste time and got it done. Didn’t try to upsell or belittle the situation. I will continue to use this company and gladly pay for their impeccable service"
3 months ago
Google review
Sherry Szanyi
"I have nothing but good things to say about the Wellness Shop! From day one our experience has been phenomenal!! Friendly service, fast service calls and very knowledgeable. We called about an error we were receiving, they were out within two days even though the manager said it’s nothing to worry about (and it wasn’t). They did our first water change free..." Read more
3 months ago
Google review
ALLEN MORRISON
"We are very happy with our recently purchased Jacuzzi Spa from the Wellness Shop in Kitchener. I would recommend checking them out if you are considering a hot tub purchase. Thanks to Brendan for his personable, professional and attention detail throughout the sales process. Delivery of our new tub and removal of our old was seamless, shout out to Hot Tub M..." Read more
3 months ago
Google review
Marilyn Maia
"Thank you for always making our experience, seamless, respectful, courteous, and timely. We love our tub be it summer or winter and hope with your continued support to enjoy it for many many years to come."
3 months ago
Google review
Eric Chudleigh
"Matt was extremely pleasant to deal with from the start. He was very thorough and knowledgeable about their selection of tubs, and very organized and responsive to my emails/texts throughout the process. I highly recommend The Wellness Shop at Jacuzzi Burlington if you're in the market for a tub or massage chair…."
3 months ago
Google review
Dana Freeman congiusti
"Definitely recommend wellness SHOP at Jacuzzi in Vaughan!!! Best hot tub service thank you Ryan for all your help and service and picking out a new cover for my hot tub !!"
3 months ago
Google review
Gary Carr
"Mandi was great to deal with. Tub was delivered when the original estimate said it would be. Very happy."
3 months ago
Google review
gibor365
"We're bought Clearlignt Sanctuary 2 full spectrum infrared sauna from Wellness Shop Burlington. We're happy with our purchase and customer service at this store is pretty good. The sauna is amazing. The only problem is that the sauna never reaches temperature above 66-67C."
3 months ago
Google review
ziggy HP
"Excellent place to purchase your jACUZZI Tub. JFL program is great !"
3 months ago
Google review
Ż. Ring
"We couldn't be happier with our hot tub and greatly appreciate how much easier the process was at Wellness Shop at Jacuzzi London. Mike and Rob provided us with exceptional customer service. They are very friendly, honest, knowledgeable and professional. We feel very fortunate to have purchased our hot tub from Wellness Shop at Jacuzzi London. The tub is awe..." Read more
3 months ago
Google review
Thomas James Dow
"Expert advice and tips. The service was professional and courteous. Bought three tubs from them - maybe anther for my in-laws this Christmas."
3 months ago
Google review
Mark McEachern
"Service guy was on time and very knowledgeable. I would recommend Wellness shop to my friends"
3 months ago
Google review
Adrienne Gould
"Our experience of shopping for and purchasing a hot tub at Wellness Shop was excellent. Our sales staff, Brendan, was beyond knowledgeable of everything hot tubs! He patiently answered every question we had and gave us great confidence in the product. The layout of the store is impeccable. We are thrilled with the experience and our tub. We strongly rec..." Read more
3 months ago
Google review
Andrew Allen
"We had our hot tub pump replaced promptly, and the technician also helped us order a new cover to improve energy efficiency and reduce costs. The tech was friendly, knowledgeable, and did an excellent job. The entire experience was smooth and professional. I especially appreciated the follow-up and the opportunity to share feedback. It’s clear they care abou..." Read more
3 months ago
Google review
dave mitchell
"Andrew came on time and quickly assessed the problem. The pump had been making a loud noise. Pump had been leaking thru the seal for a while...evidence could be seen as a white spray mark on the cover. After looking at other pump, same problem about to happen in the near future., but only partial replacement as no damage done to pump.He disconnected the pum..." Read more
4 months ago
Google review
Cathy Cosgrove
"We were extremely pleased with the service we got from Eric who came to do an inspection on our Jacuzzi and to do a fall cleaning. He was incredibly thorough and our spa actually sparkled. More important he taught us so much information about our spa that we didn’t know. He was patient, personable, and his communication skills were really good. His recommend..." Read more
4 months ago
Google review
Sara Ward-Paige
"We just had our second regularly scheduled maintenance visit and are so impressed with the quality of service we have been receiving since we installed our tub last December. Joe, the maintenance tech, has come to our house on both service calls and is consistently helpful, knowledgeable and very polite. He was able to fix one of our lights that went out of..." Read more
4 months ago
Google review
Stephanie Witt
"The online booking system was easy to use, the tech Ryan was really knowledgeable and fixed the issue quickly."
4 months ago
Google review
Sasha Herakovic
"Top end experience from the sales engagement through to the ongoing maintenance of the tub. It's been fantastic! Thank you!"
4 months ago
Google review
Steve Forrester
"My wife wanted a swimming pool, I wanted a hot tub.We came across the Wellness Shop on line while doing our research. We checked out the reviews, which were great and the showroom pictures and decided to visit the store. Once we walked in we felt really comfortable right away. Jennifer took the time to answer all of our questions and never made us feel rushe..." Read more
4 months ago
Google review
"Everything went as planned from the initial contact to the completion of the work. Communication was excellent with the office and the technician who was very courteous and efficient in his work."
3 months ago