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Susan Aitken
Robert Henshaw
"I purchased a tub from the Wellness Shop in Whitby right around Christmas 2025 to replace an older tub that I had for 15+ years and that had just recently died. I dealt with Andre at the Wellness Shop in Whitby and he was excellent. This was my 3rd hot tub and so I knew what I was looking for. Andre helped me find a tub that fit my space and my budget perfec..." Read more
2 months ago
Google review
krysanne mclean
"I enjoy my wellness shop service. My last visit with Jeremiah was great. I appreciate his patience with all my questions and he really took the time to educate me on a proper treatment schedule thank you wellness shop for your service"
2 months ago
Google review
Tricia H
"Everything from purchasing, delivery, electrical hook-up was smooth! Everyone has been kind & friendly! We had some minor hiccups that were addressed & rectified promptly! They genuinely cared that we were happy and satisfied. I would absolutely recommend Wellness Shop!"
2 months ago
Google review
JEFF PHANEUF
"Really happy working with Matt Yule - he's our hot tub hero...always looks after us with any maintenance needs or repair - he's friendly, courteous, and knowledgable. Thanks Matt and team!"
3 months ago
Google review
Adam Bujold
"Retailer side is good overall. Loved my sales person Ashley was great. Service a bit of a disappointment. They broke the clips on my corner and didn’t tell me and I just found out 1 year later when it was reopened. Not cool, I’m pretty forgiving when people are up front but to clearly hide it, it fell right down when the boards were moved away. Guess i..." Read more
3 months ago
Google review
Amanda Landry
"We just purchased a hot tub and had it delivered, there was an issue that required a technician to come out. Julio was amazing, he was running behind on a previous job but still came out at almost 6 PM on a Friday night. He investigated the problem and was thorough in his communication, and he left with a fully functioning hot tub and easily identified the m..." Read more
3 months ago
Google review
suppiahk
"Technician Andrew arrived on time and was very pleasant. He went about his routine like clockwork. He was very organized and made sure to remove all the used parts and packaging. At the end of the service visit he took the time to explain what he did, the state of the hot tub, and what I could do to keep it in excellent condition. Thanks Andrew."
3 months ago
Google review
Glenn Wallace
"This was our first hot tub purchase and our experience at other stores was horrible. When we walked into the Wellness shop and met Stuart, we discovered what buying a hot tub should be like. From the beginning he was friendly and super helpful. He gave us the education we needed in order to be comfortable making a decision. He answered ALL of our questions a..." Read more
3 months ago
Google review
Soni Chachad
"Absolutely recommed. Their sales staff is amazing and their is exceptional. We have a service plan to take care of out hot tub and the service guy is super friendly, comes on time and takes care of it all. Highly recommed"
3 months ago
Google review
John Simmen
"I love this brand! Jacuzzi is the best in the industry for Hot Tubs! Great product! Great service!"
3 months ago
Google review
Jeff Kerk
"Great experience. Well done."
3 months ago
Google review
Nathan
"The technician Chris was amazing! Extremely knowledgeable about the product and kind enough to take the time to explain what he was doing to solve my problem and why. He also took the time to share some tips and best practices a new hot tub owner wouldn’t know. The was exactly on time, polite, well spoken. What a great experience and it was all covered by wa..." Read more
3 months ago
Google review
Cindy Verdon
"My hot tub was not working and Rod was the tech that made the whole repair process completely seamless. He was incredibly thorough, pinpointed the issue right away, and had everything running perfectly again in no time."
3 months ago
Google review
Taryn de Freitas
"We did extensive research to find the best hot tub for value, and choosing Wellness was the best decision we could have made. From the moment we walked in, we felt welcomed and supported. She was extremely knowledgeable, patient, and took the time to walk us through every detail without any pressure. She also worked with us to create a payment plan that fit..." Read more
3 months ago
Google review
A-Squared Consulting Services
"Brain and Emily were a great help, very informative and walk us through the entire process of purchasing and setting up our first hottub! Highly recommend!"
4 months ago
Google review
Lauren Robson
"Exceptional service. Easy to book online, communication about arrival times was excellent -man’s tech was on time. Tech was friendly, knowledgeable and checked in the next day to make sure that things were still working properly. Will refer to friends."
4 months ago
Google review
Perry Monks
"Jason was awesome , he was on time and did a thorough clean inside and out on our hottub . 👍🏻"
4 months ago
Google review
Patricia Stewart
"They’re an excellent service !! Right from the friendly girl who answers the phone and books to the service people top notch !!"
4 months ago
Google review
John T
"Quick, efficient service. Technician was knowledgeable and friendly. Felt confident with the advice that he provided."
4 months ago
Google review
Jill Duggan-James
"Excellent experience with Fix my Tub. I didn’t have to wait weeks for my service call. They quickly diagnosed the problem with my hot tub and offered a few different options to suit my budget. They explained what was going on with the tub and showed me some trouble shooting options that I could do to keep my 17yr old tub running until the new pump arrives...." Read more
4 months ago
Google review
William Mckenzie
"Friendly knowledgeable technician took time to fix hot tub properly and took time to answer all questions"
4 months ago
Google review
Tony Atkins
"Excellent customer service by Rod and team! Efficient and punctual-rare quality these days Thank you"
4 months ago
Google review
Tracy Hoffman
"We have needed several visits for various issues with our tub in the last 5 years.... the knowledge of the technicians is outstanding, the service fast and always courteous. We appreciate Rod who has visited us a few times greatly!! Thanks!"
5 months ago
Google review
Alanna Pankratz
"Service work was exceptional. Technician was very helpful and friendly."
5 months ago
Google review
"Their knowledge of expertise was excellent on the product and the delivery and set up was great. Highly recommend"
2 months ago