Jacuzzi Ontario Reviews & Testimonials

5 (2,045)

Reviews: 2,045


5
95%
4
5%
3
0%
2
0%
1
0%

100% of customers would recommend Jacuzzi Ontario

John Vg

John Vg star-alt star-alt star-alt star-alt star-alt

"Kerry was our sales associate.very friendly with a no pressure attitude,making the sale nice and easy the way things should be."

4 months ago

Google review

Elizabeth Jones

Elizabeth Jones star-alt star-alt star-alt star-alt star-alt

"Eric was an amazing technician! Very thorough and personal!"

4 months ago

Google review

Trevor P

Trevor P star-alt star-alt star-alt star-alt star-alt

"Great experience. Sales and delivery."

4 months ago

Google review

DM

DM star-alt star-alt star-alt star-alt star-alt

"We had servicing done on our Jacuzzi last week and the service provided was amazing. It was easy to book and the technician called me when he was 20 min away. He was professional and fixed the problem and answered all my questions. OUTSTANDING CUSTOMER SERVICE"

4 months ago

Google review

Laura1

Laura1 star-alt star-alt star-alt star-alt star-alt

"We had a great experience with the Wellness Shop for a service call. They were punctual, professional and did an awesome job cleaning and checking everything on our hot tub. They answered all of our questions. I would highly recommend the Wellness Shop for any of your spa needs."

4 months ago

Google review

Mary Leach

Mary Leach star-alt star-alt star-alt star-alt star-alt

"Our experience with the Wellness Shop has been exceptional, from our purchase to needing a service. They have always been available to answer any questions we have. If you are interested in a spa, I would highly recommend working with the Wellness shop."

4 months ago

Google review

Sandra

Sandra star-alt star-alt star-alt star-alt star-alt

"We had a great experience buying our Brook hot tub by Aquasolus from The Wellness Shop. The staff were friendly, honest, and helped us find the perfect fit. The whole process was smooth and easy. We highly recommend The Wellness Shop!"

4 months ago

Google review

lisa knight

lisa knight star-alt star-alt star-alt star-alt star-alt

"Excellent customer care team that works with you quickly to help you with service and products. I highly recommend recommended giving them a try."

4 months ago

Google review

Frank van Doorn

Frank van Doorn star-alt star-alt star-alt star-alt star-alt

"We recently upgraded our hot tub and the entire process was seamless. Our sales representative, Melanie, was fantastic to work with. We were able to trade in our 6 year old hot tub and received a very fair, good deal on the new j335 model. The logistics and white glove service by Hot Tub Movers were equally impressive. They were extremely professional, effic..." Read more

4 months ago

Google review

Karin Sullivan

Karin Sullivan star-alt star-alt star-alt star-alt star-alt

"We just bought a hot tub from Jacuzzi Kitchener. The process was seamless and we are so happy with how everything went!"

4 months ago

Google review

LORENA Iogna

LORENA Iogna star-alt star-alt star-alt star-alt star-alt

"Wellness shop is very professional with skilled techs. Very happy with our recent service call and repairs."

4 months ago

Google review

Jane Angus

Jane Angus star-alt star-alt star-alt star-alt star-alt

"Our experience at the jacuzzi Burlington was amazing. Julie was fantastic. No pressure, gave us different options. I highly recommend a wet test.( bring your suit, get in) From the wonderful delivery guys, friendly, experienced and knowledgeable of putting our new tub in place. From the time of purchase, delivery, hook up and first use of our tub, Wellness..." Read more

4 months ago

Google review

Christina Giordano

Christina Giordano star-alt star-alt star-alt star-alt star-alt

"They were amazing wonderful customers service and was able too help out with a small clip that we needed to be replaced. Emil was also are very knowledgeable and helpful with questions we needed answered"

4 months ago

Google review

Sharp

Sharp star-alt star-alt star-alt star-alt star-alt

"If you would like to get 5-star reviews and remove negative reviews from Google, contact me via my profile; my WhatsApp contact details are listed there."

4 months ago

Google review

Paolo Lamanna

Paolo Lamanna star-alt star-alt star-alt star-alt star-alt

"Great experience from start to finish. The team was honest, professional, and efficient throughout the entire process. Communication was excellent, and everything was delivered as promised. I would highly recommend them to anyone looking for a quality hot tub supplier."

4 months ago

Google review

Dave and Allison

Dave and Allison star-alt star-alt star-alt star-alt star-alt

"Ryan was so informative and professional. Definitely will be calling him if we have any further fixes or questions."

5 months ago

Google review

Angela Stone

Angela Stone star-alt star-alt star-alt star-alt star-alt

"Fantastic customer service, especially compared to the alternative options in muskoka. I have always been impressed with their service and trust their assessment and work."

5 months ago

Google review

Candice Reale

Candice Reale star-alt star-alt star-alt star-alt star-alt

"Great service! Very responsive and nice!"

5 months ago

Google review

Bonnie Marquis

Bonnie Marquis star-alt star-alt star-alt star-alt star-alt

"We had a great experience with the Wellness Shop. They were all very helpful. Brendan was very knowledgeable and he was great at answering all our questions. I would definitely recommend them."

5 months ago

Google review

Sarah Rzeszotko

Sarah Rzeszotko star-alt star-alt star-alt star-alt star-alt

"Great service by sales rep. Matt. He was always there and ready to answer any questions. He also helped us through some minor issues."

5 months ago

Google review

Sean Davoren

Sean Davoren star-alt star-alt star-alt star-alt star-alt

"Jamie Young, service technician from the Wellness Shop was on site to repair our Jacuzzi J-335. He was very professional and efficient and a pleasure to deal with. Keep up the excellent work."

5 months ago

Google review

Cheryl

Cheryl star-alt star-alt star-alt star-alt star-alt

"Dealing with The Wellness Shop was a pleasure right from the start. Kerry was very informative and not pushy. We started the process in the fall of 2025 and made our purchase in Jan 2026. We were never pressured to make the purchase. Installation was amazing and the support from Kerry was great!!!! I highly recommend"

5 months ago

Google review

Donna Mandley

Donna Mandley star-alt star-alt star-alt star-alt star-alt

"Awesome customer service! Matt found the issue quickly and looked for any other issues that might arise. Highly recommend."

5 months ago

Google review

Adrianna Czornyj

Adrianna Czornyj star-alt star-alt star-alt star-alt star-alt

"Always amazing service! Wouldn’t go anywhere else!"

5 months ago

Google review

Nancy Griffith

Nancy Griffith star-alt star-alt star-alt star-alt star-alt

"Great service from Nicole at the Wellness Shop and the team at Calibre electric."

5 months ago

Google review