Google 
Andrew Allen
dave mitchell
"Andrew came on time and quickly assessed the problem. The pump had been making a loud noise. Pump had been leaking thru the seal for a while...evidence could be seen as a white spray mark on the cover. After looking at other pump, same problem about to happen in the near future., but only partial replacement as no damage done to pump.He disconnected the pum..." Read more
2 months ago
Google review
Cathy Cosgrove
"We were extremely pleased with the service we got from Eric who came to do an inspection on our Jacuzzi and to do a fall cleaning. He was incredibly thorough and our spa actually sparkled. More important he taught us so much information about our spa that we didn’t know. He was patient, personable, and his communication skills were really good. His recommend..." Read more
2 months ago
Google review
Sara Ward-Paige
"We just had our second regularly scheduled maintenance visit and are so impressed with the quality of service we have been receiving since we installed our tub last December. Joe, the maintenance tech, has come to our house on both service calls and is consistently helpful, knowledgeable and very polite. He was able to fix one of our lights that went out of..." Read more
2 months ago
Google review
Stephanie Witt
"The online booking system was easy to use, the tech Ryan was really knowledgeable and fixed the issue quickly."
2 months ago
Google review
Sasha Herakovic
"Top end experience from the sales engagement through to the ongoing maintenance of the tub. It's been fantastic! Thank you!"
3 months ago
Google review
Steve Forrester
"My wife wanted a swimming pool, I wanted a hot tub.We came across the Wellness Shop on line while doing our research. We checked out the reviews, which were great and the showroom pictures and decided to visit the store. Once we walked in we felt really comfortable right away. Jennifer took the time to answer all of our questions and never made us feel rushe..." Read more
3 months ago
Google review
Dennis Ferazzoli
"Pleased with wellness spa service and accuracy of tech on site thanks Andrew"
3 months ago
Google review
Melissa Matschke
"From buying the hot tub to installation it was a smooth process. Rob helped us pick out the right hot tub for us based on our needs and budget. He followed up with us in a timely manner for the install. The install team did a great job great customer service and we are so happy with our hot tub"
3 months ago
Google review
Cindy Friday
"A big thankyou to Matt at the Burlington store. After shopping for our hot tub for 3 months. We chose Wellness spa not just because we found the best deal here, and not because our hot tub is made right here in Mississauga, mostly because when we walked in we got the best welcoming from Matt. He was willing to take the time for us and answered all our ques..." Read more
3 months ago
Google review
Tracey The Best
"Always a great experience. Professional, knowledgeable, prompt and easy to contact. Usually have the parts and aftermarket chemicals etc needed to run the hot tub."
3 months ago
Google review
Brandon Bird
"Excellent service. As somebody who moved into a home with an existing hot tub, I was unsure of what to do. Jason took the time to walk me through everything, sometimes multiple times, until I was feeling comfortable. Will definitely be using them again."
3 months ago
Google review
L A
"Had a great experience with my Jacuzzi service yesterday. These days it can be really hard to get good, timely and kind service for anything, but yesterday, I received just that for my jacuzzi. Really appreciated."
3 months ago
Google review
John Bonwick
"We contacted the Wellness Shop at Jacuzzi Barrie and were happy to receive such a quick response to schedule a service call. Despite a rainy, damp day, Joe the Service Technician called to let us know he would be on site soon. He was prompt, polite, and professional. He investigated the problem and completed the repairs quickly and efficiently. Our hot..." Read more
3 months ago
Google review
Michael Ruse
"I have used their services twice and had a great experience both times. They were professional, arrived on time, clearly explained what was wrong, and let me know how long the repairs would take. I would highly recommend them!"
3 months ago
Google review
Alison Demelis
"We had a fantastic experience with Wellness Shop! The staff were so friendly and welcoming, and Mandi was especially helpful — knowledgeable, patient, and never pushy. Our hot tub is absolutely beautiful, easy to use, and has exceeded our expectations. Delivery was on time and completely hassle free. We also really appreciated that they matched competitor p..." Read more
3 months ago
Google review
Michael Ba
"The staff is nice and friendly to help you with all the questions you need to know"
3 months ago
Google review
Joe Marino
"Stu knows his stuff! Pleasant, friendly and professional service. I would give him a six star rating if I could."
3 months ago
Google review
Brian Tan
"I was referred to Mandi at The Wellness Shop by a co-worker that purchased one from her last year and the experience couldn’t have gone smoother! She was a pleasure to work with and we won’t hesitate to recommend anybody that we know to her. Thank you Mandi for helping us get our very first hot tub that we’ll get to build memories with for years to come!"
3 months ago
Google review
Nick Hrebicek
"Jamie is very easy to deal with. Punctual, patient and professional."
3 months ago
Google review
Alexandra Ariss
"Amazing service. Branden at the store spent a time of time with us to help us decide on the right hot tub. The electricians that came to do hook up were so nice and knowledgeable."
3 months ago
Google review
Anna Hilbing
"First and foremost, Jennifer was exceptionally helpful and knowledgeable. She was very patient and guided us step by step on how to use our hot tub. Excellent customer service. We love our hot tub!"
3 months ago
Google review
Joanne Armiento
"From purchase to service, these guys are the absolute best in the business!"
3 months ago
Google review
Aran Matier
"Had the Wellness Shop out to service our hot tub at the same time as we commenced the silver maintenance package. Jeremiah came out a couple of times and we couldn't be happier with his knowledge, professionalism, and customer service. We hadn't used our hot tub for a little while and needed the Wellness Shop to get us back on track. Looking forward to wo..." Read more
3 months ago
Google review
Debra Amato
"From start to finish every single step of our hot tub purchase was delightful! James the sales associate was wonderful at answering our many questions as first time buyers. Delivery men and Donnie(the provided electrician) were all top notch and made everything go as smooth as we had hoped!"
3 months ago
Google review
"We had our hot tub pump replaced promptly, and the technician also helped us order a new cover to improve energy efficiency and reduce costs. The tech was friendly, knowledgeable, and did an excellent job. The entire experience was smooth and professional. I especially appreciated the follow-up and the opportunity to share feedback. It’s clear they care abou..." Read more
2 months ago