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Marianne Groves
Mirella Shreve
"This is my second year signing up Hot tub Maintenance with the Wellness Shop. My hot tub was purchased elsewhere, but I was still able to sign up for the yearly maintenance plan. Professional and friendly representatives. They also helped me instantly fix a foam issue by recommending the right products and amounts for my specific tub."
4 months ago
Google review
Jordan D
"Our hot tub has exceed our expectations, along with the service we get from Matt! Great product!"
4 months ago
Google review
Rob & Krys MACKENZIE
"Reliable, friendly and proffessional service is always our expeirence. Would definately recommend,"
4 months ago
Google review
Craig Jacobs
"We purchased a Hot tub last month from the Wellness Shop in London and have been enjoying it ever since! Our family of 5 outgrew our old one and are super happy we can all go in and enjoy it again together a couple of times a week. Michael was great from the very start in the store! It took the exact amount of time they said it would take to get made and..." Read more
4 months ago
Google review
Feisal Hirani
"Awesome service and professionalism! Online booking was fantastic, received regular updates. Greg was fantastic, took a look, fixed up my issues, took the time to explain the situation and got my 'broken' pump working without trying to gouge me for an unnecessary replacement. Appreciate the team!"
4 months ago
Google review
Jessica Morris
"Highly recommend the wellness shop in Kitchener. Chase helped us find the perfect Sauna for us. The coordination with the delivery guys and the electrician was seamless. Definitely would purchase from him again"
4 months ago
Google review
Dave Mastronardi
"Great experience with the Wellness shop. From knowledgeable sales, to electrical install, to sauna install, turn key white glove service. Purchased the Clearlight Sanctuary 2 sauna and it's fantastic."
5 months ago
Google review
Alex F
"Good customer service and after sale care."
5 months ago
Google review
Sharron Fry
"Service person was prompt, professional and polite. Shared the diagnosis and recommended repair before proceeding with the work, which I appreciated. After discussing the options, the service person completed the work quickly. Then spent time to tidy up and leave me with recommendation of what to do if the problem reoccurs. Very appreciate of the service (t..." Read more
5 months ago
Google review
paul paul
"Zack was an amazing resource. He went above and beyond to ensure everything was done professionally"
5 months ago
Google review
Jay P
"Mandi provided great sales and and after sales support. We absolutely love our J 345. We are in it daily."
5 months ago
Google review
JV Pro Fitness
"Great so far! Delivery was on time and smooth and the hot tub is perfect for us. Thank you Wellness Shop!"
5 months ago
Google review
Brian
"Fast professional service and good price."
5 months ago
Google review
Fern Stancer
"The team at the Wellness Shop and Fix my Hot Tub is second to none. The service they give us is truly excellent. The time and caring to go over all and properly fix and take care of our Jaccuzi Hot tub is the best. We have tried others and they do not compare at all. I highly recommend this team for all your Hot Tub needs. Thanks again so very much all!!"
5 months ago
Google review
Steven Chipping
"Mario the service tech came a day earlier than expected. He diagnosed the problem and called me right away. Will be returning to take care of the repair."
5 months ago
Google review
Chris van der Vliet
"Love our Swim spa. We had a service request and they came quickly and resolved the problem. Great service!!!!!"
5 months ago
Google review
Steph Chilton
"Very thorough, knowledgeable and efficient service!"
5 months ago
Google review
Christine Chadwick
"I phoned Wellness Shop at Jacuzzi Hamilton for an issue with my hot tub this month. The company responded promptly and I was able to have someone come out within a very reasonable window (not an urgent issue). The staff that responded were able to quickly identify the issue, and offer a few options for solutions, for me to consider. I am so appreciative of t..." Read more
5 months ago
Google review
Don Sibley
"Everything went as planned from the initial contact to the completion of the work. Communication was excellent with the office and the technician who was very courteous and efficient in his work."
5 months ago
Google review
Nancy Rossi
"The wellness shop always brings excellent quality service and maintenance."
5 months ago
Google review
Tika Lucci
"Great service! Arrived on time and even called ahead. Very kind, informative, and quickly resolved all our hot tub issues. Highly recommend!"
5 months ago
Google review
Blaise Sibley
"Hands down amazing company. Upon deciding to get a hot tub i had tons of questions. Matt was there every step of the way answering questions or solving problems to concerns. If I ever decide to upgrade wellness shop in Grimsby will be the place I go. Installation was flawless and these guys are absolute experts. I appreciate all you guys have done we absolut..." Read more
5 months ago
Google review
Anastasia
"Always great customer service. Fast efficient and reliable."
5 months ago
Google review
dom andrade
"The service that Greg gave us was great. He diagnosed the issue in 5 minutes and replaced the outdated part pronto. Didn’t waste time and got it done. Didn’t try to upsell or belittle the situation. I will continue to use this company and gladly pay for their impeccable service"
5 months ago
Google review
"We highly recommend Wellness Shop for all your hot tub needs. Our sales rep, Matt, was a huge help and so incredibly patient with us. He took the time to answer all our newbie hot tub owner questions! We did shop around but ultimately the Wellness Shop blew us away with their customer service."
4 months ago