Jacuzzi Ontario Reviews & Testimonials

4.9 (1,892)

Reviews: 1,892


5
95%
4
5%
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100% of customers would recommend Jacuzzi Ontario

Jeff & Kathy Moogk

Jeff & Kathy Moogk star-alt star-alt star-alt star-alt star-alt

"We were very pleased with the Service. He came on time he checked multiple items that were not even on our list. He explained everything clearly and the cost."

5 months ago

Google review

Derek Merilees

Derek Merilees star-alt star-alt star-alt star-alt star-alt

"Joe the Service Technician from the Wellness Shop always does a great job helping us open and close our hot tub. He is friendly and knowledgeable and we will continue to use his services to service our hot tub."

5 months ago

Google review

John Regeling

John Regeling star-alt star-alt star-alt star-alt star-alt

"I called Wellness Shop & Fix My Hot Tub in to have my Jacuzzi hot tub looked at for leaks. I inquired if there was warranty on the leaks and they have to send Technician to inspect for leaks and had appointment with in less than a week. I had reminder of my appointment and a call by the Technician that he would by in few minutes. When Matthew arrived to che..." Read more

5 months ago

Google review

Sherri Didluck

Sherri Didluck star-alt star-alt star-alt star-alt star-alt

"Eric was knowledgeable and experienced and didn’t try to sell us anything we didn’t need. He fixed our tub and gave some good tips."

5 months ago

Google review

Joel Boyd

Joel Boyd star-alt star-alt star-alt star-alt star-alt

"Great people and products! Everything delivered as promised. Nice store too!"

6 months ago

Google review

Michael Orser

Michael Orser star-alt star-alt star-alt star-alt star-alt

"Great new hot tub great experience from sales to delivery and installation. Thank you Christian Arcuri and delivery and installation team. Beautiful hot tub Yvette and Michael"

6 months ago

Google review

Victoria Norton

Victoria Norton star-alt star-alt star-alt star-alt star-alt

"Matt was very helpful, professional and efficient. He explained how to take better care of my Jacuzzi in the future to ensure maximum usage. Thanks!"

6 months ago

Google review

Ariella Kanner

Ariella Kanner star-alt star-alt star-alt star-alt star-alt

"Great product, great service!"

6 months ago

Google review

Lisa R

Lisa R star-alt star-alt star-alt star-alt star-alt

"The entire experience was exceptional from start to finish. Jennifer was incredibly knowledgeable, answered all our questions thoroughly, and addressed every concern with care and clarity. She was supportive, responsive, and truly a pleasure to work with. Her professionalism and dedication were the deciding factors in our purchase—she made all the difference..." Read more

6 months ago

Google review

Fadi Yared

Fadi Yared star-alt star-alt star-alt star-alt star-alt

"Fantastic service, agility and honesty - very reliable place for hot tub service"

6 months ago

Google review

Jean Prichard

Jean Prichard star-alt star-alt star-alt star-alt star-alt

"Our experience was very good - booking was easy and Troy, the technician who came out to our house, did a great job of dealing with the issues we wanted to fix. Thank you!"

6 months ago

Google review

M R

M R star-alt star-alt star-alt star-alt star-alt

"I had a great experience with The Wellness Shop thanks to their service technician, Andrew. He was prompt, courteous, and extremely knowledgeable. He quickly diagnosed the issue and had everything up and running in no time. It's rare to find someone so efficient and professional. Highly recommend both Andrew and Jacuzzi's Wellness Shop!"

6 months ago

Google review

Brent Paine

Brent Paine star-alt star-alt star-alt star-alt star-alt

"Chase was great to work with and everyone there is very knowledgeable. Fantastic place."

6 months ago

Google review

Micah

Micah star-alt star-alt star-alt star-alt star-alt

"Here's 5 stars now do i get Andre off my YouTube"

6 months ago

Google review

Lindsay Patton

Lindsay Patton star-alt star-alt star-alt star-alt star-alt

"these guys are always super friendly, on time and communicates effectively if anything needs to be done on top of our regular service! Oh, and they always have additional products with them if we need to add on!"

6 months ago

Google review

Marika Ruta

Marika Ruta star-alt star-alt star-alt star-alt star-alt

"The staff was excellent on explaining all the features and Health benefits. The delivery was on time and the delivery staff was very friendly and installation was a success. Been using it every day."

6 months ago

Google review

Mike

Mike star-alt star-alt star-alt star-alt star-alt

"This is my second time using Fix My Hot Tub. They are always great to deal with. The technicians are polite and professional. They call to let you know how far away they are and both times have easily made the appointment window. They keep you informed along the entire visit and I’ve always been given options on how I want to proceed. I trust the work and th..." Read more

6 months ago

Google review

Senna Francesconi-Peluso

Senna Francesconi-Peluso star-alt star-alt star-alt star-alt star-alt

"Joe is a fantastic service and repairman. He is very knowledgeable and explains what the problem is and how to fix it. Would recommend Joe to anyone."

6 months ago

Google review

Tina Hinsperger

Tina Hinsperger star-alt star-alt star-alt star-alt star-alt

"thank you for your thorough service. I also appreciate the willingness to answer questions about optimizing use of my hot tub. I appreciate your attention to detail and availability."

6 months ago

Google review

Angie Crawford

Angie Crawford star-alt star-alt star-alt star-alt star-alt

"Eric came out to assess our Jacuzzi leak within 2 days of my call. He was efficient, friendly and answered all of our questions. Very knowledgable!"

6 months ago

Google review

Sean Bailey

Sean Bailey star-alt star-alt star-alt star-alt star-alt

"Best customer service and quality products at Wellness Shop. Jenn is super knowledgeable and helpful. Her expertise and honest communication made it super easy for us get an awesome hot tub. The service team are also excellent. Professional advice and high level customer service that is so rare in today’s world. Greg is simply the best. Highly, highly, highl..." Read more

6 months ago

Google review

Sam Marra

Sam Marra star-alt star-alt star-alt star-alt star-alt

"Nathan was kind, intelligent, and composed under pressure. He also demonstrated strong knowledge of both the products and hot tubs."

6 months ago

Google review

Iqbal Jaffer

Iqbal Jaffer star-alt star-alt star-alt star-alt star-alt

"Have been dealing with these guys since we bought our hot tub 4 years ago. They have always provided exceptional sales and service and we have trusted them for all of their work. Anytime we have a service call we just know that things will get taken care of properly. Will absolutely continue to call them."

6 months ago

Google review

Dana Muir

Dana Muir star-alt star-alt star-alt star-alt star-alt

"Professional and knowledgeable staff. Zack at wellness shop was able to answer all of questions as we entered our hot tub journey. Prices were fair and comparable to other brands. Installation was seamless and quick. We loved that the electrical was all organized by the wellness spa. We would highly recommend the wellness shop."

6 months ago

Google review

Krystal MacNeil

Krystal MacNeil star-alt star-alt star-alt star-alt star-alt

"Had a tune up done to my swimspa this season, Chris was very professional, efficient and helpful. He answered all my questions and did a great job!"

6 months ago

Google review