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Jean Prichard
M R
"I had a great experience with The Wellness Shop thanks to their service technician, Andrew. He was prompt, courteous, and extremely knowledgeable. He quickly diagnosed the issue and had everything up and running in no time. It's rare to find someone so efficient and professional. Highly recommend both Andrew and Jacuzzi's Wellness Shop!"
5 months ago
Google review
Brent Paine
"Chase was great to work with and everyone there is very knowledgeable. Fantastic place."
5 months ago
Google review
Micah
"Here's 5 stars now do i get Andre off my YouTube"
5 months ago
Google review
Lindsay Patton
"these guys are always super friendly, on time and communicates effectively if anything needs to be done on top of our regular service! Oh, and they always have additional products with them if we need to add on!"
5 months ago
Google review
Marika Ruta
"The staff was excellent on explaining all the features and Health benefits. The delivery was on time and the delivery staff was very friendly and installation was a success. Been using it every day."
5 months ago
Google review
Mike
"This is my second time using Fix My Hot Tub. They are always great to deal with. The technicians are polite and professional. They call to let you know how far away they are and both times have easily made the appointment window. They keep you informed along the entire visit and I’ve always been given options on how I want to proceed. I trust the work and th..." Read more
5 months ago
Google review
Senna Francesconi-Peluso
"Joe is a fantastic service and repairman. He is very knowledgeable and explains what the problem is and how to fix it. Would recommend Joe to anyone."
5 months ago
Google review
Tina Hinsperger
"thank you for your thorough service. I also appreciate the willingness to answer questions about optimizing use of my hot tub. I appreciate your attention to detail and availability."
5 months ago
Google review
Angie Crawford
"Eric came out to assess our Jacuzzi leak within 2 days of my call. He was efficient, friendly and answered all of our questions. Very knowledgable!"
5 months ago
Google review
Sean Bailey
"Best customer service and quality products at Wellness Shop. Jenn is super knowledgeable and helpful. Her expertise and honest communication made it super easy for us get an awesome hot tub. The service team are also excellent. Professional advice and high level customer service that is so rare in today’s world. Greg is simply the best. Highly, highly, highl..." Read more
5 months ago
Google review
Sam Marra
"Nathan was kind, intelligent, and composed under pressure. He also demonstrated strong knowledge of both the products and hot tubs."
5 months ago
Google review
Iqbal Jaffer
"Have been dealing with these guys since we bought our hot tub 4 years ago. They have always provided exceptional sales and service and we have trusted them for all of their work. Anytime we have a service call we just know that things will get taken care of properly. Will absolutely continue to call them."
5 months ago
Google review
Dana Muir
"Professional and knowledgeable staff. Zack at wellness shop was able to answer all of questions as we entered our hot tub journey. Prices were fair and comparable to other brands. Installation was seamless and quick. We loved that the electrical was all organized by the wellness spa. We would highly recommend the wellness shop."
6 months ago
Google review
Krystal MacNeil
"Had a tune up done to my swimspa this season, Chris was very professional, efficient and helpful. He answered all my questions and did a great job!"
6 months ago
Google review
Tomasz Jankowiak
"Very professional service"
6 months ago
Google review
candace stewart-jones
"Booking was easy and scheduled quickly. Julio our tech, was very informative, explained what he was doing every step of the way."
6 months ago
Google review
Harish Bangre
"Greg from Wellness arrived on time and was extremely friendly and professional. He quickly diagnosed a leak in the hot tub and fixed it efficiently. He also went above and beyond to make sure everything was working properly, even discovering and correcting a 10-degree discrepancy in the temperature. Overall, I’m a very happy customer!"
6 months ago
Google review
H M
"The customer service at the wellness shop has exceeded our expectations. They are knowledgeable, friendly and very accommodating. Our backyard work delayed our delivery, and they were quick to make arrangements on our delivery date. Mandi from the Burlington location was always available and willing to answer all of our questions. I am very happy with her to..." Read more
6 months ago
Google review
Nat Poretti
"Very professional service. Highly recommended, Brenden was seed!"
6 months ago
Google review
James Mattocks
"Jamie was awesome to deal with. He showed up when he said, explained everything that needed to be completed and had my Jacuzzi tub fixed in an hr. My only downside is the 160 service fee doesn't come off when you go forward with the work. No biggie just would've been nice. The service was great!!"
6 months ago
Google review
DHP
"The team at Wellness/Fix My Hot Tub were great. They were able to look at photos and decide if there was enough space for the technician to assess our in deck hot tub. Matt arrived on the scheduled day and fixed the problem quickly and confidently. Thanks Matt & team!"
6 months ago
Google review
Steve McLaren
"We had a technician come to our house as our Jacuzzi hot tub had a leak. Andrew knew right away that it was the waterfall and started removing the back panel and started pulling out some of the spray foam insulation. He immediately saw the water leaking from the broken connection and after a few minutes he replaced the part and then tested the unit which did..." Read more
6 months ago
Google review
JESUS URDANETA
"Search no more. This company and specially Julie is the best thing could happen to you if you are in the market for a hot tub. Very profesional, patient and sweet. She takes by the hand all the way of the process. Thank you Julie. Muchas gracias."
6 months ago
Google review
Lisa Laredo
"Super friendly and knowledgeable staff. Always gets back to me and helps me maintain my spa. I would highly recommend them to anyone."
6 months ago
Google review
"Our experience was very good - booking was easy and Troy, the technician who came out to our house, did a great job of dealing with the issues we wanted to fix. Thank you!"
5 months ago