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Meegs Lures
Julie PARKES
"We recently purchased a hot tub from this location and we had a great experience. Everything from the visit to the store to delivery and set up went very smoothly! A shout out to Erin for helping us through the entire process!"
a year ago
Google review
Jim Kerr
"Wonderful experience with the Wellness shop with the installation of our gazebo. We are beyond thrilled with the final product. Brendan was knowledgeable, informative and very professional. Answered all our questions and took the time to explain things clearly. They checked in throughout to make sure things were running smoothly. The installers were profess..." Read more
a year ago
Google review
curley dison
"Samuel was extremely kind and courteous and represented the company. Extremely professionally, he’s very good looking also extremely kind and patient and explain to me the water chemistry, and how to use every individual chemical ingredient. I purchased several things from his backyard promos, and I was happy that he came today to fix my panel. All in all, I..." Read more
a year ago
Google review
Adele Pley
"My husband and I have been very impressed with the Spa and Wellness Jacuzzi store in Barrie. We walked in, shopping for a new hot tub and The sales person was Kevin and he did not disappoint. We were replacing our hot tub at our cottage and Kevin was very helpful answering all our questions, giving us a good price. We had planned on shopping around. We had a..." Read more
a year ago
Google review
Diane Aback
"This is our 3rd hot tub since 1997. Very good jetting and very good instruction for maintenance. Helpful salesman and good price."
a year ago
Google review
Christian Gribeauval
"Incredible hot tub. Jen helped me get a great deal on this floor model and it works amazing! Fully loaded with an amazing cover upgrade, steps, a UV system, and a hand rail (not pictured). Everything was hand delivered and installed, all included in the price! The jets are super luxurious, and I was taught how to properly care for them and make sure the wate..." Read more
a year ago
Google review
Doug Wilkey
"From first entering the shop, to the personal phone call to help me start up the tub and add the chemicals for the very first time... Stuart has been a great salesperson to deal with! He really helps out throughout the whole process and makes it as easy as possible! Love the fact that the hot tub package includes EVERYTHING. Electrical work, stairs, cover, c..." Read more
a year ago
Google review
Mary Ellen Cann
"Samuel did and awesome job. Went beyond and helped expaining and fixing some minor issues. Jamie from the store via phone helped out. Thanks guys"
a year ago
Google review
camilo chacon
"We are very happy with our recent purchase of our swim spa. Freddy in the London store was great to deal with and very responsive. We did our due diligence and shopped around with other brands and this by far was the best option as well as the best sales person in Freddy. We would recommend Jacuzzi to anyone as it has been a great experience from start to f..." Read more
a year ago
Google review
Trevor Mercer
"We had a great experience buying our first hot tub! Not just any hot tub but Jacuzzi is top of the line according to 2 members of my family who are Jacuzzi owners as well. We looked at other options first but then looked at Jacuzzi and never looked back. I was hesitant on making this big purchase at first but then inquired more and went with JFL J485. J..." Read more
a year ago
Google review
Jeremy Hay
"Bought a house with a Jacuzzi hot tub and no knowledge of them. Michael Boyle generously donated his time to me to show me how to operate it all. Amazing service."
a year ago
Google review
Franca Lancaster
"Our whole family is enjoying our purchase of the Jacuzzi hot tub. Christian was great at answering our questions and providing instructions on using the tub. Installation service was on point and no issues at all. We enjoyed our shopping experience at Jacuzzi."
a year ago
Google review
Daniela S
"I absolutely love my new hot tub! Looks amazing and looks so stylish. Easy to use and easy to maintain. Customer service has been excellent so far. My salesperson Christian has been great and responds quickly if I have a question. Highly recommend this Jacuzzi product."
a year ago
Google review
Billy G
"I have owned a hot tub for the past 9 years. I decided to look for a new tub, nothing was wrong with the one I had other than it didn't have a lounger. I looked up Jacuzzi Wellness Burlington and found the perfect fit for me, a J-355 with a lounger. I thought my old tub was well constructed !! let me tell you this J-355 is an amazing tub, well constructed a..." Read more
a year ago
Google review
Ali Khadem
"I had such a wonderful experience at the Wellness shop (Vaughn location). Fantastic company, excellent customer service and professional staff members, specially Jennifer Gaetano. Jennifer was very knowledgeable, friendly, patient and helpful she walked me through buying and customizing my swim spa. She truly cares about what I need and she went above and be..." Read more
a year ago
Google review
Andy Chow
"Staff is friendly. Prices reasonable."
a year ago
Google review
Carol Scott
"This is an updated review. We did have some issues with our service in having a lengthy wait for a part. Regardless of why that wait happened the largest issue was the lack of communication. If we did not make the call to find out we would not have ever known. It was a little bit of a fight in the long run but thank you for making things right. We do apprec..." Read more
a year ago
Google review
Bill Lampole
"Totally enjoying the use of my sauna every day since it was installed in my basement a couple of weeks ago. A special thank you to Jennifer Gaetano who has been professional and pleasant to deal with from time of original purchase through coordination of delivery."
a year ago
Google review
Nancy S
"This is going to sound strange because we received a new Jacuzzi hot tub that leaked. However, the company was excellent at making things right. They responded quickly to all emails, and on the ball to remove, and replace it with the exact same tub, which is working well. If it had to happen, this company was great to deal with."
a year ago
Google review
Rob Hilton
"So yesterday we got to enjoy our new sauna. Let me start by saying that we met with Kevin in the store, and after looking at options we agreed that this one was the one for us. When we ordered Kevin was upfront on delivery time, and told us we should be able to have it in sometime in early 2023. Electrical work was covered in the purchase, and there was a..." Read more
a year ago
Google review
Barb M
"I ordered and received my Sanctuary C Sauna and am absolutely thrilled with my product! Jennifer Tom really is a Sauna expert, and was extremely knowledgeable with the product and the delivery process. She went above and beyond from the sale through to delivery to make sure that I was happy with my purchase. The delivery team at Hot Tub Movers were amazing,..." Read more
a year ago
Google review
Barb M
"I ordered and received my Sanctuary C Sauna and am absolutely thrilled with my product! Jennifer Tom really is a Sauna expert, and was extremely knowledgeable with the product and the delivery process. She went above and beyond from the sale through to delivery to make sure that I was happy with my purchase. The delivery team at Hot Tub Movers were amazing,..." Read more
a year ago
Google review
Steve Nuttall
"Susie and I love our new Sanctuary II Sauna, Using it has become a daily routine. Our salesgirl Alissa was very knowledgeable and Professional. Highly recommend Wellness Shop!"
a year ago
Google review
K Emo
"Recently purchased a plug n play hot tub from Erin. It was a great experience from the moment we walked in the store right up till the delivery was completed. Great customer service and experience. Looking forward to many relaxing and fun times with the family in the new Hot Tub"
a year ago
Google review
"Absolutely can’t say enough about how great of an experience we had working with the wellness shop while buying our jacuzzi hot tub. Kevin the salesman was friendly, down to earth and a pleasure to work with. Purchased a tub and was told would be delivered between noon and 4pm, the moving crew showed up at 12:15, removed the old tub and installed the new..." Read more
a year ago