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Jessica T
Nick Murray
"Our sales rep was great! Very knowledgeable about the products and process .the delivery and electrical was pretty steamline with no issues. Would recommend"
8 months ago
Google review
Debra Green
"Barb Mowder from Barrie wellnessshop.ca was fantastic right from first contact! What a delight she is! The whole process was great, each supplier…from the referred electrician to the men who did the cement pad were all so friendly and professional. Prompt follow up consistently from everyone involved too. We are so thrilled with our swim spa! Best investment..." Read more
8 months ago
Google review
Brian Green
"Amazing service. # 10 all around - 5 + stars"
8 months ago
Google review
Nancy Csincsik
"Best customer service, speedy appt bookings, helpful technicians very informative."
8 months ago
Google review
shahrzad aref
"They team was perfect . Theire technician came on time. Chris was really professional , Respectful, fast and friendly. He responded my millions of questions Patiently and taught me many things about my hottub."
8 months ago
Google review
sidtbauman
"The service could not have been better !!! On time, experienced and friendly all wrapped into my experience. What a day!!"
8 months ago
Google review
Steffanie Barker
"I recently purchased the Clearlight sanctuary 3 infrared sauna. Words can not describe how amazing this sauna is. Ive been in allot of saunas and this brand/model is far superior to any I've been in. The quality, space and heat are perfection. In addition to the sauna I had an incredible experience purchasing. From beginning to end Jennifer (from TO) wa..." Read more
8 months ago
Google review
Jill Mills
"We have had great customer service with wellness shop @ Jacuzzi Kitchener. We have very happy with our product and recommend them to others."
9 months ago
Google review
Zach Shaik
"Michael Boyle is the one of the best sales and customer service people that I have had the pleasure of meeting. He went above and beyond to make sure we received the best. Our jacuzzi swim spa is the absolute best and the kids cannot get enough of swimming in it. I highly recommend Wellness Shop - London Ontario. Best service and even better after sales se..." Read more
9 months ago
Google review
Mira Ibrahim
"The staff and service is amazing and we had a wonderful experience from a-z! We appreciate the staff’s patience with every hiccup and most importantly, the delivery dates of everything were met smoothly!"
9 months ago
Google review
Joel Marans
"Truly excellent customer service - from purchase to installation to maintenance. And they were proactive (!) and reached out before our warranty expired which saved us money and headache."
9 months ago
Google review
Tyler McGraw
"Great sales experience all the way through delivery and setup of the hot tub. Highly recommend Stuart and the team in Barrie!"
9 months ago
Google review
Jill Chapman
"When we were searching for a swim spa, we visited a number of manufacturer showrooms and kept coming back to the Wellness Shop. Everyone we interacted with at the Wellness Shop was friendly, knowledgeable and followed through. Jen in particular went above and beyond! Overall we had an excellent experience."
9 months ago
Google review
Tania D
"Amazing service, the technician was very kind and helpful, he shared lots of great knowledge about our Hot Tub"
9 months ago
Google review
Bill Rymes
"I have been a Jacuzzi member for life for the past ten years this is our 4th 495j Jacuzzi hot tub.The servise has been great.Thank you to all the Jacuzzi team."
9 months ago
Google review
Derrick Johnson
"We had a great experience with Wellness Shop working with Zack. He was very knowledgeable and responsive to all inquiries we had about the products. Once making the sale Zack assisted with coordinating delivery and electrical which all occured on time and in alignment with what was originally discussed. Would highly recommend them moving forward with family..." Read more
9 months ago
Google review
Thiago Sampaio
"I recently purchased a Jacuzzi from this store, and I couldn't be more satisfied with both the product and the service. The Jacuzzi is fantastic, but what truly made the experience exceptional was the outstanding assistance from Barb. She was incredibly knowledgeable, helpful, and patient throughout the entire process. Her expertise and dedication were cruci..." Read more
9 months ago
Google review
Nicole Greening
"Joe was very helpful and informative. Did a great job!"
9 months ago
Google review
Christopher Pentecost
"My Wife and I started to look into hot tubs. After going to many dealers I found the Wellness shop. Talking to Mike was like talking to a friend which made the process of learning about the product very easy. Once I had my wife there Mike was able to answer all of her questions and concerns. We put down the deposit and filled out all the paperwork (which..." Read more
9 months ago
Google review
lesley duncan
"We purchased a new J495 with smart top cover recently. The sales team at the Vaughan store were excellent. Very knowledgeable, efficient and accommodating. I have also purchased various supplies online and the quick shipping is awesome. All around great experience with the sales team and ordering supplies. The hot tub is amazing. Very strong jets and wonderf..." Read more
9 months ago
Google review
Deb Dokas
"First of all, the Jacuzzi is AMAZING! It has therapeutic massage jets that truly revitalize you. Secondly, the service you get from the Wellness Shop is incredible. They sent me Nik, one of their specialists, who did a 21-point inspection and gave me lots of great advice as to how to maintain my tub. I highly recommend spending the little extra on Jacuzz..." Read more
9 months ago
Google review
Amiel Chios
"Had a service call on our Jaccuzi hot tub. Everything and everyone was very nice and professional from the time we booked right to the completion of the service call."
9 months ago
Google review
Talia Dallimore
"Anyone I have talked to has been super efficient, very polite and friendly. I highly recommend shopping with them."
9 months ago
Google review
Aiden Purcell
"We bought our Ontario L tub from the wellness shop and it was a seamless and easy transaction. The sales staff, James, has been responsive and helpful all the way through. We love our new hot tub! Thank you!"
9 months ago
Google review
"We contacted the Wellness shop for an issue we were having with our Jacuzzi. They were extremely quick to reply, explained their (reasonable) rates, and gave us the soonest date available, which was within about a week from that phone call. To my pleasant surprise, our appointment got bumped up a few days, and they came out even sooner, fixed the problem on..." Read more
8 months ago