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Jenny Ma
Ryan Mclaughlin
"Jacuzzi is an awesome company and they stand behind their products. We have purchased three hot tubs and all have been great purchases. We love their products that you can order online and they arrive quickly and work amazing. Thanks Jacuzzi!"
a year ago
Google review
Loretta Garbutt
"We found this company through a random online search after almost using a different company to buy a hot tub. Wellness Shop was a real find! We were impressed with their customer service, pricing and their promises were met. The tub arrived within two weeks and up in running soon after."
a year ago
Google review
W M
"Great quality and excellent service. Thanks Freddy for your help!"
a year ago
Google review
Patricia Keller
"Very happy with our jacuzzi! Great customer service!"
a year ago
Google review
Kevin Turnbull
"Alaina was very knowledgeable and went above and beyond with her assistance. Delivery crew was excellent and professional Electrical installation was done very neatly and professionally. Would highly recommend them"
a year ago
Google review
Brad Arsenault
"A solid customer service experience is everything. When I wanted to buy my 2nd hot tub, I didn’t think twice about reaching out to Jacuzzi Ontario. The online team was very thorough and always following up to make sure I was satisfied. I have always had a great experience with this team. Thank you."
a year ago
Google review
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"Would like to thank Stewart for helping me pick the new hor tub! He was helpful, didn't waste my time, was transparent about pricing. He always followed up and informed me of my order. I love the hot tub and so does my family!!! Thanks Stewart, keep up the great work! Cheers"
a year ago
Google review
Tammy Diceman
"Very helpful, and informative."
a year ago
Google review
Irina Rodionova
"We bought jacuzzi hot tub from Wellness Shop and had great experience. Staff is very knowledgeable and can explain pros/cons of different models to make the right choice. The whole process is well established with purchase, follow ups, installation and setup so all we had to do is be at home for the delivery. You can get a lot of valuable advises from the te..." Read more
a year ago
Google review
Jim Bergeron
"From the first meeting with Freddy at the store till the tub was delivered, we have had nothing but 5 star service !! One of the best experiences we have had with a large purchase. Thanks to Freddy and the team , Well Done. Totally recommend the team at the wellness shop. Thanks"
a year ago
Google review
Mariana Gomez
"We are very happy with our purchase. The delivery was done as per planned and the service was great as Zach was very helpful and addressed each of our questions and concerns immediately."
a year ago
Google review
Richard
"This place was fantastic, Freddy was the absolute bomb! Love our new tub!"
a year ago
Google review
Darren LeCraw
"Bought a refurb J-365 recently after just randomly stopping by one day to gather some info. The sales guy, Freddie was excellent. Spent a long time running over all the options they offered and helped us narrow down to something that would suit us. Never felt any pressure to buy. Delivery went very smoothly. Guys were there at the exact time scheduled and h..." Read more
a year ago
Google review
Mario Arcuri
"The Vaughn team especially Christian we’re world class. If your looking to buy a hot tub I highly recommend not only jacuzzi but the entire team at Vaughn..!!"
a year ago
Google review
Sophie zhu
"Beautiful hot tub, and great service. Strong recommend. Barb is amazing, really happy to have her awesome service"
a year ago
Google review
Frank K
"High quality product, with exceptional service, delivery, setup.. everything exactly as you would hope for. 10/10!"
a year ago
Google review
marlene grey
"Great experience with my first hot tub purchase. Jennifer was so kind and knowledgeable about their products. Loved my Jacuzzi C Series hot tub!!!"
a year ago
Google review
Marcy Keast
"Purchased a swim spa July 2023. We dealt with Zack who was amazing from start to finish. Answered all questions, quick to respond and very knowledgeable. The entire process was never felt to be a sale, more like people chatting about what they want and Zack pieced it all together. Delivery went quick, very professional and friendly. The electrical was comple..." Read more
a year ago
Google review
Mai T
"We had an amazing service from Mitch Holmes from Whitby, ON Dundas/Thickson location. Thank you for your great service Mitch!"
a year ago
Google review
Brenda Robbins
"Excellent work and very helpful"
a year ago
Google review
Shaina Cortese
"Just want to thank Joe, the technician from Jacuzzi, for his hard work and being so kind ! He is amazing at what he does, and as a wonderful person, he made sure we had nothing to worry about !! Very professional!! So Greatful, thank you"
a year ago
Google review
Tom Whelan
"Very happy with the purchase great price for what seems to be a very nice product Nordic sport simple to operate and is very affective for my needs"
a year ago
Google review
Maria Wu Dela Cruz
"We had a great sales experience with Jacuzzi Jen. Delivery and Swim School were so professional and helpful and now we’re finally enjoying our backyard. Jacuzzi has been great with customer service and quick to call and service the few small issues we’ve had. Definitely would recommend their swim spas and service."
a year ago
Google review
Vera MacDonald
"Sales staff were so knowledgeable and patient and made us feel very welcome each time we went back with more questions. No pressure and encouraged us to go home and do our research. Electrical and delivery sub contractors were efficient and knowledgeable about hot tubs. Sales person Barb came to our home in the country on her day off and spent 4 hrs. With st..." Read more
a year ago
Google review
"There were some leaking at the bottom of my spa, and I booked the service on line and the technician fixed it properly. Very good and professional service, with very impressive online appointment system. Definitely recommend for any isssues you may have for your hot spa."
a year ago