Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
3
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99% of customers would recommend Jacuzzi Ontario

Luc Mongeau

Luc Mongeau star-alt star-alt star-alt star-alt star-alt

"Just bought a top of the line tub from Mike Gaffney at Jacuzzi Vaughan. Amazing experience and service. Mike went out of his way (and still is) to ensure we are super satisfied with our tub. I highly recommend Jacuzzi Vaughan and Mike to everyone!"

6 years ago

Google review

ben halsall

ben halsall star-alt star-alt star-alt star-alt star-alt

"Best tubs in the gta"

6 years ago

Google review

Ross Johnston

Ross Johnston star-alt star-alt star-alt star-alt star-alt

"Awesome service as always from the folks at Jacuzzi, both from install last year through to the ongoing service. Hamad always provides service with a smile and makes it a great experience. Top notch!"

6 years ago

Google review

Sonia Walton

Sonia Walton star-alt star-alt star-alt star-alt star-alt

"Thank you Hayley for being so patient with me. You were so helpful in explaining what I need to do to to get our hot tub running properly."

6 years ago

Google review

Photos Naturally

Photos Naturally star-alt star-alt star-alt star-alt star-alt

"I am very disappointed with Jacuzzi in Vaughan. Early in the summer we spent $5,000 on a lovely gazebo to cover our hot tub. After it was installed I noticed that some of the louvers were not properly finished and would quickly deteriorate. I took photos to show Mike Gaffney who said he would get back to me. He never did. I phoned twice after that and left..." Read more

6 years ago

Google review

Lee French

Lee French star-alt star-alt star-alt star-alt star-alt

"Hands down the best. Employees are super nice and very knowledgeable and approachable."

6 years ago

Google review

Jason White

Jason White star-alt star-alt star-alt star-alt star-alt

"By far the best place to buy a hot tub in London. Rob was a great salesman I have owned other hot tubs before and I knew what could go wrong he went thru everything on the tub inside and out for me. Had it a few weeks now and they are by far the most comfortable and best massage on the market . Would recommend to anyone"

6 years ago

Google review

Sean Weir

Sean Weir star-alt star-alt star-alt star-alt star-alt

"We bought our hot tub in October of 2017 and have loved it since. Ron and Darryl were both awesome to deal with. We’ve been in the store several times since and both guys have been great with offering advice and setting us up with the products for our tub. If you’re looking for a new hot tub go see these guys."

6 years ago

Google review

Michelle Lozon

Michelle Lozon star-alt star-alt star-alt star-alt star-alt

"A big thank you to Karen from Service for finding a solution to my issue and getting a service call scheduled quickly. Really great customer service!"

6 years ago

Google review

Steve W

Steve W star-alt star-alt star-alt star-alt star-alt

"Always great service and advice....been coming here for years and it is my go to place for all supply needs and great deals."

6 years ago

Google review

David Smith

David Smith star-alt star-alt star-alt star-alt star-alt

"I have found the knowledge and personal service to be be nothing short of excellent!!! We recently purchased a new home which had a Jacuzzi tub and Brad (manager) was especially helpful in guiding me through the process of setting up the hot tub and the easy maintenance schedule!! He also explained all the options available re: upgrading at some point when w..." Read more

6 years ago

Google review

Suziluvzu

Suziluvzu star-alt star-alt star-alt star-alt star-alt

"Great spot. Nice and clean. Organized. Staff know their products"

6 years ago

Google review

Sarabjeet Ghai

Sarabjeet Ghai star-alt star-alt star-alt star-alt star-alt

"Michael Gaffney is awesome and very helpful...he was involved with the entire process of purchasing the hot tub to setting it up...always available to answer any questions and also responded to us so many times after hours...he is always willing to help his customers and goes the extra mile to ensure customer satisfaction...thank you Michael..keep up the goo..." Read more

6 years ago

Google review

chuck maher

chuck maher star-alt star-alt star-alt star-alt star-alt

"Great product. Great service. Very friendly and informative sales staff. Would reccomend to friends and family. Just my 2 cents."

6 years ago

Google review

Kevin Martineau

Kevin Martineau star-alt star-alt star-alt star-alt star-alt

"Darryl and Ron are great guys! Darryl especially has helped me through the learning curve of owning a tub. Always ready to help. Even when he was off! Can’t tell you what that means to a newbie! Thank you guys! Kevin"

7 years ago

Google review

Martin Rodin

Martin Rodin star-alt star-alt star-alt star-alt star-alt

"Excellent,fast,friendly service..."

7 years ago

Google review

patti joyce

patti joyce star-alt star-alt star-alt star-alt star-alt

"Lauren our sales agent was incredible from day one. She answered all our questions and concerns and helped us pick the right tub for our family. We love the tub we chose. After visiting 6 other hot tub stores we went back to where we started. The customer service is great. Glad we chose jacuzzi Hamilton location."

7 years ago

Google review

Mariam Lami

Mariam Lami star-alt star-alt star-alt star-alt star-alt

"We got our Jacuzzi about 5 months ago and we're very happy with it as well as the service we have received and continue to receive from the Jacuzzi store. The Jacuzzi hot tubs stood out from everything else we looked at while shopping and rightfully so. Great quality and functionality."

7 years ago

Google review

Lindsay Lippmann

Lindsay Lippmann star-alt star-alt star-alt star-alt star-alt

"I had a fantastic experience working with Rob and the Jacuzzi London team from my first interaction through to the delivery of my amazing jacuzzi. Rob was incredibly responsive, very helpful and went above and beyond my expectations. I would strongly recommend Jacuzzi London."

7 years ago

Google review

Frank P67

Frank P67 star-alt star-alt star-alt star-alt star-alt

"We purchased a new hot tub from Jacuzzi and could not be happier with the tub and with the outstanding service we received. Mike Gaffney went above and beyond to meet all of our expectations. Mike was knowledgeable about the product and just a pleasure to deal with from beginning to end. Mike came to our home and did a site inspection and made recommendat..." Read more

7 years ago

Google review

Ron Nelson

Ron Nelson star-alt star-alt star-alt star-alt star-alt

"This is the first Hot Tub we have owned J-365 and we have only had it for 10 days and it is beautiful addition to our yard. We also purchased the Gazebo which compliments the Hot Tub and protects us from the weather. We purchased our Tub from the Ancaster /Hamilton store and was educated on the whole process of the best Hot Tub for our family from Lauren. Sh..." Read more

7 years ago

Google review

mike foster

mike foster star-alt star-alt star-alt star-alt star-alt

"Great service from the Burlington store. Every time I call or text Hamad the store manager he gets back to me quickly and always solves my issues. Nowadays you get what you pay for and Jacuzzi Burlington lives up to that. Great experience."

7 years ago

Google review

Chris Hie

Chris Hie star-alt star-alt star-alt star-alt star-alt

"Hamad was fantastic. Very friendly and easy to deal with. He was always available through email and text while we researched which hottub to purchase. In the end, due to great customer relations, we chose to purchase Jacuzzi brand. The install was coordinated without a hitch, even though we took delivery 2 months ahead of our original plan. Even now, after t..." Read more

7 years ago

Google review

sheri carrigan

sheri carrigan star-alt star-alt star-alt star-alt star-alt

"This was our first hot tub purchase ... branden was extremely helpful and patient with our many questions and concerns ... tub was delivered on time and without and problems ...I was alittle overwhelmed by the box of products ... but yet again branden was super helpful and came and helped us get started and all set up and ready to enjoy our new tub ....than..." Read more

7 years ago

Google review

Celso Cardieri

Celso Cardieri star-alt star-alt star-alt star-alt star-alt

"We just had our Jacuzzi hot tub installed this week and we couldn’t be more satisfied! The service and care offered by Brendan was outstanding! He is very knowledgeable of his products, very patient when explaining all the benefits of the hot tub and very helpful when came over after the installation to ensure everything was working the way it was supposed..." Read more

7 years ago

Google review