Jacuzzi Ontario Reviews & Testimonials

4.9 (1,567)

Reviews: 1,567


5
94%
4
5%
3
0%
2
0%
1
0%

99% of customers would recommend Jacuzzi Ontario

stephanie davidson

stephanie davidson star-alt star-alt star-alt star-alt star-alt

"The service provided from sale to delivery was beyond exceptional. I wanted a more expensive tub Darryl could have made a easy up sale instead explained the differences between tubs. He sold me right there for being so honest. Was delivered exactly as promised. The spa school so helpful. Delivery guys were amazing and so helpful can't wait to jump in my tub..." Read more

7 years ago

Google review

Wayne Wilkinson

Wayne Wilkinson star-alt star-alt star-alt star-alt star-alt

"Free water testing for your tub."

7 years ago

Google review

Andrew Rymes

Andrew Rymes star-alt star-alt star-alt star-alt star-alt

"Hammad is always there to help. love this shop"

7 years ago

Google review

michael little

michael little star-alt star-alt star-alt star-alt star-alt

"I don’t normally write review but after the wonderful service I received at jacuzzi hot tubs in Whitby from Ron and Darryl was top notch. They have been there every step of the way. Very professional. An Even with small simple questions they take the time to make sure I understand before I leave. They also are honest guys they make sure I have what I nee..." Read more

7 years ago

Google review

Kim G

Kim G star-alt star-alt star-alt star-alt star-alt

"Very good staff. Hot Tub is awesome!!! Erin is great she makes herself available at all times."

7 years ago

Google review

Charles Krick

Charles Krick star-alt star-alt star-alt star-alt star-alt

"Just purchased a hot tub and had it delivered by the Burlington crew. Very professionally done, called me the day before to notify of delivery window and called me in am to let me know on the way. Very polite and tidy workers, cleared away debris and ensured of location and accessibility. Railing that came with tub needed to be modified and was done on site..." Read more

7 years ago

Google review

Trina H

Trina H star-alt star-alt star-alt star-alt star-alt

"We just got our new Jacuzzi j335, installed and running. We just had our “spa school” class with Brendan. He went over the functions of the tubs and the chemicals: choline, pH and alkaline. Easy to follow and understand. He answered all of our questions !! Great guy, thanks Brendan"

7 years ago

Google review

Heather Strassburger

Heather Strassburger star-alt star-alt star-alt star-alt star-alt

"My husband dreamt of owing a hot tub for years... me... not so much. However, after a visit to Jacuzzi Kitchener I realized it was so much more than a hot tub, it was a spa retreat in my own private yard! Purchasing our Jacuzzi hasn’t only immensely helped my husband’s back aches but has become a fun family gathering spot. In a time when family schedules rar..." Read more

7 years ago

Google review

Adrian Dogaru

Adrian Dogaru star-alt star-alt star-alt star-alt star-alt

"Great high-quality hot tub store with excellent Customer Service. If you live in Whitby area and you have/want a hot tub this is the place to go. Perhaps not the cheapest, but they definitely offer high quality merchandise."

7 years ago

Google review

Sean C

Sean C star-alt star-alt star-alt star-alt star-alt

"The experience we had with Vaughan Jacuzzi from start to finish was one of the best customer service experiences we've ever had. Brad was amazing from start to finish and went way above and beyond what we would have expected and even made the 40min drive up to our house on multiple occasions to help us out. The Hot Tub we got is amazing and the service was a..." Read more

7 years ago

Google review

Ashley Leitch

Ashley Leitch star-alt star-alt star-alt star-alt star-alt

"Customer service here is amazing! They work within your budget and make sure you understand everything. They go out if their way to make sure you’re comfortable"

7 years ago

Google review

EA

EA star-alt star-alt star-alt star-alt star-alt

"We worked with Hamad. He was very friendly, helpful and knowledgeable. He helped us get excactly what we were looking for. Our new gazebo is beautiful and sturdy and was a really great deal. Delivery and Installation was really quick and easy. Couldn't be happier."

7 years ago

Google review

Dean Waldron

Dean Waldron star-alt star-alt star-alt star-alt star-alt

"Professional, on time, completed work as expected"

7 years ago

Google review

Cheryl Holden

Cheryl Holden star-alt star-alt star-alt star-alt star-alt

"The idea of buying a jacuzzi was pretty unnerving for my husband and I as we had absolutely no idea what to look for. We called a few places and it wasn’t very encouraging. So on a wim, we stopped by Jacuzzi Kitchener .... well from the moment we walked in and were greeted by Hayley we knew we were in the right store. Hayley helped us pick a model that was s..." Read more

7 years ago

Google review

Peter Phillips

Peter Phillips star-alt star-alt star-alt star-alt star-alt

"I have owned a few hot tubs but this has been my best sales as well as "after sales" experience, to date. The new tub is wonderful, but the best part is the friendly and knowledgeable staff. Hamad has always been available to answer all of my questions in a timely manner. HIGHLY RECOMMENDED ! Also of note... Just had my first service call and the crew was e..." Read more

7 years ago

Google review

T

T star-alt star-alt star-alt star-alt star-alt

"Hi there, I am very pleased with my J480, the RX Therapy Seat lounger is the best thing ever, giving an awesome hydromassage with a full body relief. The service I have received from jacuzzi is incredible. I’m totally happy with the superb service and respect from all of their staff. They truly look after you, and if your in the hunt for a tub, I definitely..." Read more

7 years ago

Google review

Tammy Welsh

Tammy Welsh star-alt star-alt star-alt star-alt star-alt

"Fantastic product and exceptional end to end service!"

7 years ago

Google review

Colin MacDonald

Colin MacDonald star-alt star-alt star-alt star-alt star-alt

"After unsuccesffuly trying to give my money to a few other local Spa businesses I finally stumbled into Sundance Spas. Immediately I was greeted and welcomed to the store by 3 very hard working employees. A computer glitch had sent them into recovery mode all while giving me the upmost attention. I explained to Hayley, the smiling face of sundance, that I wa..." Read more

7 years ago

Google review

Ramona McIntosh Canney

Ramona McIntosh Canney star-alt star-alt star-alt star-alt star-alt

"My husband and I had the great fortune of having Hamad as our salesperson in Burlington. When we finally decided on the right hot tub for us his service didn't stop there. He's helped us with all our questions over the last 3 months, has come to our house to make sure it was running properly, and remembers are names each and every time we stop by the store f..." Read more

7 years ago

Google review

Stehen Bowman

Stehen Bowman star-alt star-alt star-alt star-alt star-alt

"Very friendly and knowledgeable staff members."

7 years ago

Google review

Jay Dubois

Jay Dubois star-alt star-alt star-alt star-alt star-alt

"Fast delivery, easy to understand training, and in the tub later that day! Hydro bills have been less than expected and we use it every day."

7 years ago

Google review

James Woods

James Woods star-alt star-alt star-alt star-alt star-alt

"Feeling very compelled to write a review right now. It is Good Friday and I just switched out the water in my hot tub (J495). I had a warning light come on when I turned it back on. I emailed in to Jacuzzi (Remember its a holiday) and I actually got a response back from two of the fine folks at Jacuzzi. Now if that isn't going above and beyond then I don..." Read more

7 years ago

Google review

Andreas Lenze

Andreas Lenze star-alt star-alt star-alt star-alt star-alt

"Friendly staff, great product selection!"

7 years ago

Google review

Jess Wurz

Jess Wurz star-alt star-alt star-alt star-alt star-alt

"A huge shout out to Mr. Darryl Hudgins, thank you for the amazing service and all of the on going support during our purchase of our first Jaccuzi. Darryl took the time out of his busy schedule to make sure everything went as smooth as possible during the delivery and set up of our tub. Still to this day we know that we can call either Darryl and or the staf..." Read more

7 years ago

Google review

James Humber

James Humber star-alt star-alt star-alt star-alt star-alt

"I am happy to report that the Customer Service was GREAT !!!"

7 years ago

Google review