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Catherine Aquilina
Annette Raper
"Melanie got everything organized from start to finish. Now enjoying the outside in my lovely hot tub and gazebos. Definitely worth a visit."
3 years ago
Google review
Koziorowski Family
"Jennifer Gaetano has done an amazing job for us! She has been quick to respond with any questions we had as well as keeping us posted on the arrival of our Jacuzzi. Spa school was great too! She spent a lot of time with us to make sure we understand the process! I already referred a family member and will continue to refer Jennifer Gaetano! Thank you Jen!"
3 years ago
Google review
Michael Contento
"Trying to deal with another COVID summer and 7-year-old twins, we recently made a family investment with a new Swim Spa so we can enjoy the summer in the backyard with the kids. Barb Mowder’s customer service from Jacuzzi Ontario who sold me the Swim Spa was nothing less than perfection. Barb went above and beyond to make sure my entire experience until..." Read more
3 years ago
Google review
Manny Figueiredo
"From the moment we walked into the Vaughan location the level of customer service and care is second to none. Jennifer Gaetano was the there every step of the way. It is so refreshing to feel that level of customer service. Thank you Jennifer for making this a great experience… not to mention, we love our new spa! Elizabeth & Manny"
3 years ago
Google review
Lanny Brass
"Fantastic service! Great products"
3 years ago
Google review
Brandon Caruso
"The customer service we received from Ashley is amazing. We went to multiple places and did a lot of research before buying a hot tub. Ashley was very quick to answer any questions we had and was able to guide us through the process very easily. Not only was the support great, the spa was delivered 2 months ahead of schedule, during a pandemic! The delivery..." Read more
4 years ago
Google review
Celine McDonald
"Working with Jennifer was amazing! She answered all of our questions, was incredibly knowledgeable, and made the process so easy. We can't wait to have our new pool!"
4 years ago
Google review
Solo Guitar Station
"We dealt with Jeniffer Gaetano. She was very helpful and knowledgeable. This is a hot market but we still felt like she wanted to take the time to help with our concerns. Thanks for everything."
4 years ago
Google review
Robin Raine
"We had an amazing Experience dealing with Mike at the Jacuzzi store here in London! He always responds and is very helpful. I would recommend them to all friends and family!!! Thank you so much!"
4 years ago
Google review
Rachel Foster
"Great overall experience with Jacuzzi, would highly recommend to anyone! Our sales rep Michael Boyle was very helpful throughout the entire process and was always available for questions and assistance. Seamless process from ordering to the delivery and no major backorder! Love our new Jacuzzi tub!!"
4 years ago
Google review
Justin Temple
"Amazing customer service from Freddy. He will respond to any questions or concerns you have through the entire process and gets back to you immediately! Even after the sale he will make sure you have all the training and info needed for your tub. He even came out on his day off to help me troubleshoot. He Also came out to the house to advise on where the lo..." Read more
4 years ago
Google review
Mike Holder
"Professional folks to deal with and my install went very smoothly. With the package I bought, their people took care of everything. Tub arrived when they said it would and I didn't have to nag or follow up many times."
4 years ago
Google review
Charla Khaloo-Zimmerman
"We purchased a swim spa and Barb was our amazing rep, she is knowledgeable and the few answers she didn't know she was honest about and called on her experts to get the answers. Barb was very responsive and pleasant to work with. She is professional and patient. The prices were reasonable. I would recommend Jacuzzi Vaughan."
4 years ago
Google review
Dawn Ellis
"This is our second Jacuzzi tub- would have kept the first one but it was part of the house sale! Now we are so happy we slightly changed models! Freddy in London was awesome and because of COVID restrictions he brought brochures out into the cold and windy day, and explained things so well we bought our tub the same day! Delivery was delayed by 6 weeks -..." Read more
4 years ago
Google review
Yasser Massimi
"Great hot tub and excellent service. Highly recommended"
4 years ago
Google review
mneal 779
"Simply amazing from start to finish! First off, Shaney with Sales, followed by Melanie with support/guidance along the way and Shawn in Shipping/Receiving. The process was super smooth and can’t thank this team enough. The Nordic Spa 110v at this price point is perfect for your families - my kids are in it nonstop. Thanks again - great team and feel very..." Read more
4 years ago
Google review
Heather McCallum
"We have had our hot tub serviced a few times by Jacuzzi and have been very impressed. Staff are polite, answer our questions, teach us and clean up after themselves. I highly recommend their service."
4 years ago
Google review
Rob Hird
"Super happy with the appointment I had. I didn't know anything about our hot tub as it came with our house when we moved in. The team came out and did what they could but after testing filling it up, it turned out that some pipes has burst. The technician was great at sharing as much information as he could and even gave recommendations on brands and options..." Read more
4 years ago
Google review
K OS
"Good COVID Precautions and I felt the guy was pretty upfront with their offerings!"
4 years ago
Google review
Ernie Colosimo
"To the great folks at the Jacuzzi Burlington store, the customer service is second to none! always helping as soon as there is any small issue. Thank you so much for all you do and caring for the loyal customers! we love our tub and will always stay with Jacuzzi, cant wait to see the new models! :)"
4 years ago
Google review
Derek Dasilva
"Salesman was exceptionally helpful and willing to go the extra mile to help"
4 years ago
Google review
Gia S
"I just purchased my first hot tub from Alissa at Jacuzzi Whitby and had THE BEST Experience! Alissa was very helpful, listened to what I was looking for and made the perfect suggestion...I LOVE my hot tub, it exceeds my expectations. I really appreciate all the follow-up calls with excellent customer service. I highly recommend Jacuzzi Whitby and it was an..." Read more
4 years ago
Google review
Darwin Caswell
"The service technician was not only prompt but was very knowledgeable about our hot tub and the issues we were having. Making the choice 5 years ago to go with a Jacuzzi brand was the best decision we made. I would recommend Jacuzzi and their team to anyone looking at getting a hot tub for their family. Darwin & Jeannie Caswell Peterborough Ontario"
4 years ago
Google review
Tamed By Sara
"Best experience highly recommend. Mike was phenomenal he had tons of knowledge and was super helpful to make sure I found the perfect tub for me and my family. He went beyond my expectations and insured I had every bit of knowledge in order to make the right purchase. The delivery was seamless easy and clean."
4 years ago
Google review
"Five star service all the way. I've had such a pleasurable experience with Barb who helped educate me on what to look for when purchasing a hot tub. Barb made the experience smooth, personable and very easy. She paid attention to detail and followed up with me regularly. I wouldn't hesitate to recommend Jacuzzi Vaughan to anyone who is in the market for h..." Read more
3 years ago