Jacuzzi Ontario Reviews & Testimonials

4.9 (1,259)

Reviews: 1,259


5
94%
4
6%
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100% of customers would recommend Jacuzzi Ontario

Catherine Federchuk

Catherine Federchuk star-alt star-alt star-alt star-alt star-alt

"Amazing service and amazing staff, helpful and kind from purchasing a hot tub to delivery! Highly recommend to anyone buying a hot tub!"

3 years ago

Google review

tony maulucci

tony maulucci star-alt star-alt star-alt star-alt star-alt

"Michael Boyle was extremely knowledgeable and helpful with us every step of the way in purchasing our hot tub. We loved the weekly status updates and his quick responses and helpful answers to any of our questions. We LOVE our Jacuzzi!!!"

3 years ago

Google review

Adriana Gomez

Adriana Gomez star-alt star-alt star-alt star-alt star-alt

"We have an overall great experience while purchasing our first Hot Tub at Jacuzzi Burlington. From the time we called in the store, guidance, purchase and after-sale customer service by Julie Poplawski-Mitchel; followed by a very respectful delivery and electrical teams. You just need to be ready to enjoy your hot tub. We strongly recommend this location. As..." Read more

3 years ago

Google review

missjuliej1

missjuliej1 star-alt star-alt star-alt star-alt star-alt

"Great service!!!"

3 years ago

Google review

Christine Nadarajah

Christine Nadarajah star-alt star-alt star-alt star-alt star-alt

"Jenny is great and really knows her stuff. Definitely see her if you need a hot tub, swim spa or sauna"

3 years ago

Google review

L Robertshaw

L Robertshaw star-alt star-alt star-alt star-alt star-alt

"Hands down one of the best stores to buy a Jacuzzi tub! My hubby and I have been all over looking for the past 2 years. In the Burlington Jacuzzi, (by chance after having a horrible experience in ancaster jacuzzi) there was this fabulous women named Julie, that had the most brilliant idea to get my husband in a tub! Not once in 2 years at all the other shops..." Read more

3 years ago

Google review

Becky Purdie

Becky Purdie star-alt star-alt star-alt star-alt star-alt

"Great customer service! Melanie and Rob were fantastic, very helpful and responsive to my questions! Would definitely recommend Jacuzzi Burlington, you will not be disappointed!"

3 years ago

Google review

Danielle Kimmel

Danielle Kimmel star-alt star-alt star-alt star-alt star-alt

"Ashley was amazing to work with - she listened and made recommendations based on what she new I wanted. She went above and beyond when she didn't have to. The delivery, installation and personal visit to show us how to care for our new tub was A+."

3 years ago

Google review

Lisa Chomisky

Lisa Chomisky star-alt star-alt star-alt star-alt star-alt

"Alissa at the Jacuzzi Whitby store was amazing! We had looked at several different brands of hot tubs and she was one of the reasons we picked the Jacuzzi Brand. The delivery time of our tub was exactly what she said it would be and the team that delivered the hot tub were equally helpful. I would highly recommend Jacuzzi Whitby based on my experience."

3 years ago

Google review

Steven Gauci

Steven Gauci star-alt star-alt star-alt star-alt star-alt

"Very pleased with the j275! Also The sales guy freddy was super informative and any questions i have he replies back with an answer right away"

3 years ago

Google review

Patti Jones

Patti Jones star-alt star-alt star-alt star-alt star-alt

"Isaac White was our maintenance service provider and we could not have been more pleased with his prompt , efficient and pleasant demeanor...we had a truckload of questions and he answered each and every one of them..highly recommend this gentleman."

3 years ago

Google review

Rachel Pekar

Rachel Pekar star-alt star-alt star-alt star-alt star-alt

"We had a great experience with Jenn Gaetano from Jacuzzi Vaughan. We love the Jacuzzi tub and were amazed by the service. Like most goods these days, Jacuzzi's are in short supply and Jenn called us immediately when one that met our needs became available. She stayed late and answered all of our questions and did not use any pressure sales tactics. Jenn exp..." Read more

3 years ago

Google review

We The North

We The North star-alt star-alt star-alt star-alt star-alt

"You can trust"

3 years ago

Google review

Sandra Bradshaw

Sandra Bradshaw star-alt star-alt star-alt star-alt star-alt

"I Purchased a 12 ft swim spa unseen very hesitant about this due to covid restrictions it was difficult to. say the least. I dealt with Ashley who was very helpful did a virtual walk about in the store explaining all showing me and giving me all the info I needed. I have never purchased anything like this before and was very scared. I did and it was all is f..." Read more

3 years ago

Google review

Jason Naylor

Jason Naylor star-alt star-alt star-alt star-alt star-alt

"TOP NOTCH service! Ashley was able to make the entire process very easy and was able to make the extra variables that come with a purchase like this easy to understand and was excellent with following up after delivery. Thank you! Would recommend for sure!"

3 years ago

Google review

Peter Sacco

Peter Sacco star-alt star-alt star-alt star-alt star-alt

"Barb Mowder recently helped us with the purchase of our new Jacuzzi J485. Barb attended to our every question from the first day we met in the showroom, knowing this was a big purchase for our family. She provided many creative ideas and solutions for us, making this purchase decision an easy one. Thanks again Barb, you're the best!!! :)"

3 years ago

Google review

Sina Lotfian

Sina Lotfian star-alt star-alt star-alt star-alt star-alt

"Melanie was most helpful with helping us through right product selection for our purposes, organized everything from beginning to delivery. Delivery team was professional, punctual and flexible."

3 years ago

Google review

John Leonardo

John Leonardo star-alt star-alt star-alt star-alt star-alt

"We received our new hot tub last week. Installation team was amazing. They kept us well informed of delivery dates and process. In addition, Stuart walked me through startup over the phone in a very easy concise process. Tub is a pleasure to use. Thanks Team"

3 years ago

Google review

Kamille Aguilar

Kamille Aguilar star-alt star-alt star-alt star-alt star-alt

"The staff at Jacuzzi Whitby are always friendly and helpful. Highly recommend!"

3 years ago

Google review

cj nunofyerbeeswax

cj nunofyerbeeswax star-alt star-alt star-alt star-alt star-alt

"Knowledgeable , friendly people. Pleasure to deal with."

3 years ago

Google review

Catherine Aquilina

Catherine Aquilina star-alt star-alt star-alt star-alt star-alt

"Five star service all the way. I've had such a pleasurable experience with Barb who helped educate me on what to look for when purchasing a hot tub. Barb made the experience smooth, personable and very easy. She paid attention to detail and followed up with me regularly. I wouldn't hesitate to recommend Jacuzzi Vaughan to anyone who is in the market for h..." Read more

3 years ago

Google review

Annette Raper

Annette Raper star-alt star-alt star-alt star-alt star-alt

"Melanie got everything organized from start to finish. Now enjoying the outside in my lovely hot tub and gazebos. Definitely worth a visit."

3 years ago

Google review

Koziorowski Family

Koziorowski Family star-alt star-alt star-alt star-alt star-alt

"Jennifer Gaetano has done an amazing job for us! She has been quick to respond with any questions we had as well as keeping us posted on the arrival of our Jacuzzi. Spa school was great too! She spent a lot of time with us to make sure we understand the process! I already referred a family member and will continue to refer Jennifer Gaetano! Thank you Jen!"

3 years ago

Google review

Michael Contento

Michael Contento star-alt star-alt star-alt star-alt star-alt

"Trying to deal with another COVID summer and 7-year-old twins, we recently made a family investment with a new Swim Spa so we can enjoy the summer in the backyard with the kids. Barb Mowder’s customer service from Jacuzzi Ontario who sold me the Swim Spa was nothing less than perfection. Barb went above and beyond to make sure my entire experience until..." Read more

3 years ago

Google review

Manny Figueiredo

Manny Figueiredo star-alt star-alt star-alt star-alt star-alt

"From the moment we walked into the Vaughan location the level of customer service and care is second to none. Jennifer Gaetano was the there every step of the way. It is so refreshing to feel that level of customer service. Thank you Jennifer for making this a great experience… not to mention, we love our new spa! Elizabeth & Manny"

3 years ago

Google review