Jacuzzi Ontario Reviews & Testimonials

4.9 (1,657)

Reviews: 1,657


5
95%
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5%
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100% of customers would recommend Jacuzzi Ontario

Marylou Patava

Marylou Patava star-alt star-alt star-alt star-alt star-alt

"We have had excellent service from the Wellness Shop - maintaining our hot tub. The technicians are prompt and give us a full report"

10 months ago

Google review

Frank Procopio

Frank Procopio star-alt star-alt star-alt star-alt star-alt

"Prompt, courteous service with great attention to detail. Very skilled technicians at the top of their game. Highly recommended."

10 months ago

Google review

Chuck F

Chuck F star-alt star-alt star-alt star-alt star-alt

"Michael Boyle at the London Wellness Shop is very knowledgeable and delivers excellent friendly service. The sale and delivery went exactly as anticipated with no surprises. Hot tub is filled with well water and Michael guided us completely through the set up. We live an hour from the Wellness Shop and they will get all my future business. I would def..." Read more

10 months ago

Google review

Brian Mandelker

Brian Mandelker star-alt star-alt star-alt star-alt star-alt

"Very professional, on time, and polite!"

10 months ago

Google review

Dan Mueller

Dan Mueller star-alt star-alt star-alt star-alt star-alt

"Our experience purchasing a swim spa from the Wellness Shop in Vaughan was outstanding! From the first step into the store to the delivery and spa school, everything was first class. Special thanks to Jenny (Store Leader) who answered all our questions, followed up on scheduling aspects of our project and ensured that we were satisfied throughout the proces..." Read more

10 months ago

Google review

Michael Korin

Michael Korin star-alt star-alt star-alt star-alt star-alt

"We bought a jacuzzi hot tub from Wellness Shop. Great product, excellent price and amazing customer service. Thanks to Jenn for arranging everything from start to finish."

10 months ago

Google review

Kevin Spratt

Kevin Spratt star-alt star-alt star-alt star-alt star-alt

"Very pleased with my new Jacquizi J-485 hot tub and smartop cover. This tub provides a powerful full body massage and the jets can be adjusted to your preference. Mandi from the Wellness Shop was very prompt responding to my questions and professional. Their expertise makes you feel you are making a good choice. I was very satisfied with the delivery c..." Read more

10 months ago

Google review

Wendy Cuthbert

Wendy Cuthbert star-alt star-alt star-alt star-alt star-alt

"This company really knows how to service customers. From start to finish the cleaning out of our hot tub was a breeze, with very competent, friendly, efficient people in charge of the arrangement, the reminder and the conclusion of the job. It was a first class experience."

10 months ago

Google review

Kim Stubbert

Kim Stubbert star-alt star-alt star-alt star-alt star-alt

"Great service! Fixed the problem right away...also had lots of extra supplies in the truck (which he installed as well no charge) and also offered discounts for on-site. Would definitely recommend!"

a year ago

Google review

George Spagnuolo

George Spagnuolo star-alt star-alt star-alt star-alt star-alt

"I recently had the pleasure of working with Stuart at the Jacuzzi Wellness Centre, and I couldn’t be more impressed. He is incredibly knowledgeable and personable, making the entire process smooth and enjoyable. Stuart took the time to explain all the features and benefits of the hot tub in great detail, ensuring I understood everything before making a decis..." Read more

a year ago

Google review

Nancy Cormack

Nancy Cormack star-alt star-alt star-alt star-alt star-alt

"We bought our hot tub (love that darn thing...enjoy it winter and summer)...however...we developed an issue with the cover. We called the Welness Shop and they took care of us without hesitation. You really get to know a company when you're in the hands of their service specialists...and I can tell you, they are over achievers. We could not be more satisfi..." Read more

a year ago

Google review

Reginald Ratnanandan

Reginald Ratnanandan star-alt star-alt star-alt star-alt star-alt

"The process to book the appointment was seamless and efficient. I had a few questions on what was needed to be done VS recommended, all questions were answered and additional reference info was sent for my review. The tech who attended was on time, professional and did a very thorough job in cleaning the J245 Jacuuzi. Prices were fair the transparent. Just..." Read more

a year ago

Google review

Lisa Decandia

Lisa Decandia star-alt star-alt star-alt star-alt star-alt

"Back to hot tub heaven thanks to Joe. He was prompt, explained everything and most of all found the problem and fixed it! Thank you."

a year ago

Google review

Derek Butler

Derek Butler star-alt star-alt star-alt star-alt star-alt

"Christian made the whole experience very enjoyable and easy. Would highly recommend."

a year ago

Google review

Daisy Silva

Daisy Silva star-alt star-alt star-alt star-alt star-alt

"Our technician Joe was amazing. Not only did he fix our hot tub, he answered all questions and concerns that I had. Very courteous and polite highly recommend for all your jacuzzi needs. Great customer service"

a year ago

Google review

Solitaire x Alex Armen

Solitaire x Alex Armen star-alt star-alt star-alt star-alt star-alt

"Christian was wonderful and followed up to make sure set up was done correctly. Had a nice selection that fit all of our requirements. Very pleased (and relaxed!) with our Jacuzzi!"

a year ago

Google review

James Hilton

James Hilton star-alt star-alt star-alt star-alt star-alt

"Always happy with their service. Very nice employees who know what to do to get me back in my hottub."

a year ago

Google review

Gary Lowe

Gary Lowe star-alt star-alt star-alt star-alt star-alt

"Awesome service, technician (Troy) was informative, polite and professional."

a year ago

Google review

Basil J

Basil J star-alt star-alt star-alt star-alt star-alt

"Absolutely thrilled with the service provided by Adam from Wellness Shop. This is the third time I have reached out to wellness shop for maintenance support with my hot tub. From the moment I reached out for assistance with my hot tub, their professionalism and expertise were evident. Not only did they promptly diagnose and address the issue, but they also..." Read more

a year ago

Google review

Steve Snyder

Steve Snyder star-alt star-alt star-alt star-alt star-alt

"Fast efficient and friendly 1 out and 1 in under 30 minutes"

a year ago

Google review

Irene Martin

Irene Martin star-alt star-alt star-alt star-alt star-alt

"Love the service these people provide the technician knows what he's doing and is always polite and helpful love my jacuzzi for life"

a year ago

Google review

Jackie Walters

Jackie Walters star-alt star-alt star-alt star-alt star-alt

"We love our swim spa and the team is really helpful!"

a year ago

Google review

Rick Falbo

Rick Falbo star-alt star-alt star-alt star-alt star-alt

"My service today on my Jacuzzi tub was fantastic.Excellent attention paid to all my needs. JOE, the technician was awesome. Very polite, attentive and detailed. I would highly recommend JOE for any of your Jacuzzi needs. Great job by all!"

a year ago

Google review

Ann DeNardis-Tomcko

Ann DeNardis-Tomcko star-alt star-alt star-alt star-alt star-alt

"We recently had our hot tub serviced by Jamie from Wellness shop. He was great to deal with, he did a great job cleaning the tub and repairing a few small things. We had a few follow ups with him since and he has been very responsive and super helpful."

a year ago

Google review

Tatiana De Nard

Tatiana De Nard star-alt star-alt star-alt star-alt star-alt

"What a great experience we've had with the Wellness Shop. Freddy is so very knowledgeable and has made himself available to a newbie which is very comforting. We were so excited it seemed like forever for the tub to arrive, but it came within the timelines given. (even on the earlier side). The install team was great and so was the electrical team. 100%..." Read more

a year ago

Google review