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doug davidson
Cam Smith
"Excellent work. Came when they were supposed to and did a great job replacing my circ pump for a reasonable price. Highly recommend these guys."
a year ago
Google review
Peter Shields
"From the first time I walked in to scope out tubs, skeptical and comparing many brands, to my second visit when I purchased the JLX, then to delivery, electrical, and the final home visit with spa school, we could not be happier. I would give 6 stars if only. Barb was amazing from start to finish, always available, constant communications. Thank you Wellness..." Read more
a year ago
Google review
Ed Osborne
"We had Joe Sousa come to sort out some minor problems on our hot tub today. He was very knowledgeable and had the issues sorted in minutes. Also , he was very polite and took the time to answer all of our questions re the operation of the tub. We were most impressed."
a year ago
Google review
Mary-Lou Osborne
"We had a fantastic sales experience with Kerry. She is quite knowledgeable, friendly, approachable and went out of her way to ensure we had the best experience. Thanks Kerry!"
a year ago
Google review
Klaus Prinzen
"I am a JFL member and the technicians they send out for service are always very professional and courteous. They offer great advise to help me keep my hot in perfect running condition. Highly recommend."
a year ago
Google review
laura centofanti
"We recently had a service appointment for our Jacuzzi 300 series hot tub, and I was truly impressed by Greg's expertise, knowledge, and helpful advice. He identified the issue in just a few minutes and took the time to explain exactly what went wrong. The service was exceptional, and I now feel confident in my ability to properly maintain my hot tub. Overall..." Read more
a year ago
Google review
Val Lis
"We are very happy with our new hot tub! Matt gave us excellent advice"
a year ago
Google review
Nancy Stead
"Barb did a great job from our first contact until we completed Spa School. She was patient with our questions and unforeseen delay. We would definitely recommend her to anyone we know seriously looking into buying a spa. Nancy and John Stead"
a year ago
Google review
Scott Nowack-Thompson
"Had an issues with FL-2 Error on our Jacuzzi Spa. Technician provided exceptional service to replace the flow pressure sensor that fixed our issue and also was very knowledgeable and provided great insight to help us manage and improve the performance of our Jacuzzi Spa. Thank you!"
a year ago
Google review
Glenn Reid
"Our technician Joe was fantastic. Punctual, courteous and efficient. Thanks Joe"
a year ago
Google review
Avi Sucharevski
"I recently purchased the J19 swim spa from Wellness Spa, and I couldn't be happier with the experience and the product! The Wellness Spa team was fantastic throughout the entire process—knowledgeable, patient, and always available to answer our questions. The installation went smoothly, and the team made sure we felt comfortable operating everything before t..." Read more
a year ago
Google review
Steve Rodgers
"The Wellness Shop team always does a great job on hot tub service. Their techs are very thorough, assuring that the tub is completely cleaned, filters replaced and that the right chemicals are added after refilling. they leave you feeling that the maintenace on the hot tub has been well looked after. And of course, the Jacuzzi hot tub is a great product."
a year ago
Google review
Kelly Judge
"We needed a repair done that was under warranty. Eric competently found the problem and we didn’t have to fight to get it covered. He was so energetic and positive; he gave us tips and suggestions as he worked that were so helpful to the continued operation and care of the hot tub."
a year ago
Google review
Carina Rosario
"I recently purchased a Jacuzzi and Infared sauna from the wellnessshop Vaughan. The experience was nothing short of world-class from start to finish. Christian, my salesperson, went above and beyond to ensure I found exactly what I was looking for. His expertise and attention to detail made the entire process enjoyable and stress-free. The quality of the pr..." Read more
a year ago
Google review
Jon Davis
"Great jacuzzi. Brendan the manager was super knowledgeable and answered all our questions. We love our new tub."
a year ago
Google review
Michael Hier
"Had a few service issues but Wellness Shop reached out and made the situation better."
a year ago
Google review
Daniel Robinson
"Eric was on time. He was polite, knowledgable, helpful and made our service call a very pleasant experience. My wife and I are confident in his assessments Thank you Eric"
a year ago
Google review
Suzanne Cassel
"My husband shopped around, it it always came back to Jacuzzi. We bought a used 300 series hot tub and we love it! It’s like new! It was my husband really who wanted the hot tub. I was skeptical, but after spending time with James in store, all my angst and fears about hot tubs were alleviated. Even after buying it, I still wasn’t sure I would go in, well..." Read more
a year ago
Google review
Don McInnes
"I contacted this company through Fixmyhottub. When the serviceman arrived he listened intently to my concerns about my "no-heat" problem and failure of a diverter valve. After conducting a few tests, he quickly uncovered the problems and got my hot tub up and running in short order. Luckily he had the parts required to fix the problem in his truck. I wou..." Read more
a year ago
Google review
Catherine Kewarth
"Very happy with our experience at Wellness Shop at Jacuzzi Barrie. Kerrie was so informative, patient and helpful. No pressure sales which we really appreciated. It was great to be able to actually try out the hot tub before purchasing. Delivery and installation went smoothly. 10 out 10 experience. Loving our Jacuzzi hot tub!"
a year ago
Google review
Serena & Mario Moreau
"Great customer service, very knowledgeable."
a year ago
Google review
Katie Jackson
"Professional and safe installation! Amazing to watch them move the swim spa!"
a year ago
Google review
carmela i
"This was my first maintenance service experience and I am very happy with the service provided. Andrew was the service technician and he explained everything and gave me handy tips as well. I would definitely recommend using their maintenance services."
a year ago
Google review
J Mac
"Great service always with very friendly and informative representatives. Would recommend 100%."
a year ago
Google review
"Great experience. Technician showed up as scheduled and diagnosed the issue in a timely manner. He was very knowledgeable about the equipment and quick to eliminate possible problems to get right to the issue at hand. He was very professional and quite personable. I would definitely recommend them for all your service needs!"
a year ago