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Becky Purdie
Danielle Kimmel
"Ashley was amazing to work with - she listened and made recommendations based on what she new I wanted. She went above and beyond when she didn't have to. The delivery, installation and personal visit to show us how to care for our new tub was A+."
4 years ago
Google review
Lisa Chomisky
"Alissa at the Jacuzzi Whitby store was amazing! We had looked at several different brands of hot tubs and she was one of the reasons we picked the Jacuzzi Brand. The delivery time of our tub was exactly what she said it would be and the team that delivered the hot tub were equally helpful. I would highly recommend Jacuzzi Whitby based on my experience."
4 years ago
Google review
Steven Gauci
"Very pleased with the j275! Also The sales guy freddy was super informative and any questions i have he replies back with an answer right away"
4 years ago
Google review
Patti Jones
"Isaac White was our maintenance service provider and we could not have been more pleased with his prompt , efficient and pleasant demeanor...we had a truckload of questions and he answered each and every one of them..highly recommend this gentleman."
4 years ago
Google review
Rachel Pekar
"We had a great experience with Jenn Gaetano from Jacuzzi Vaughan. We love the Jacuzzi tub and were amazed by the service. Like most goods these days, Jacuzzi's are in short supply and Jenn called us immediately when one that met our needs became available. She stayed late and answered all of our questions and did not use any pressure sales tactics. Jenn exp..." Read more
4 years ago
Google review
We The North
"You can trust"
4 years ago
Google review
Sandra Bradshaw
"I Purchased a 12 ft swim spa unseen very hesitant about this due to covid restrictions it was difficult to. say the least. I dealt with Ashley who was very helpful did a virtual walk about in the store explaining all showing me and giving me all the info I needed. I have never purchased anything like this before and was very scared. I did and it was all is f..." Read more
4 years ago
Google review
Jason Naylor
"TOP NOTCH service! Ashley was able to make the entire process very easy and was able to make the extra variables that come with a purchase like this easy to understand and was excellent with following up after delivery. Thank you! Would recommend for sure!"
4 years ago
Google review
Peter Sacco
"Barb Mowder recently helped us with the purchase of our new Jacuzzi J485. Barb attended to our every question from the first day we met in the showroom, knowing this was a big purchase for our family. She provided many creative ideas and solutions for us, making this purchase decision an easy one. Thanks again Barb, you're the best!!! :)"
4 years ago
Google review
Sina Lotfian
"Melanie was most helpful with helping us through right product selection for our purposes, organized everything from beginning to delivery. Delivery team was professional, punctual and flexible."
4 years ago
Google review
John Leonardo
"We received our new hot tub last week. Installation team was amazing. They kept us well informed of delivery dates and process. In addition, Stuart walked me through startup over the phone in a very easy concise process. Tub is a pleasure to use. Thanks Team"
4 years ago
Google review
Kamille Aguilar
"The staff at Jacuzzi Whitby are always friendly and helpful. Highly recommend!"
4 years ago
Google review
cj nunofyerbeeswax
"Knowledgeable , friendly people. Pleasure to deal with."
4 years ago
Google review
Catherine Aquilina
"Five star service all the way. I've had such a pleasurable experience with Barb who helped educate me on what to look for when purchasing a hot tub. Barb made the experience smooth, personable and very easy. She paid attention to detail and followed up with me regularly. I wouldn't hesitate to recommend Jacuzzi Vaughan to anyone who is in the market for h..." Read more
4 years ago
Google review
Annette Raper
"Melanie got everything organized from start to finish. Now enjoying the outside in my lovely hot tub and gazebos. Definitely worth a visit."
4 years ago
Google review
Koziorowski Family
"Jennifer Gaetano has done an amazing job for us! She has been quick to respond with any questions we had as well as keeping us posted on the arrival of our Jacuzzi. Spa school was great too! She spent a lot of time with us to make sure we understand the process! I already referred a family member and will continue to refer Jennifer Gaetano! Thank you Jen!"
4 years ago
Google review
Michael Contento
"Trying to deal with another COVID summer and 7-year-old twins, we recently made a family investment with a new Swim Spa so we can enjoy the summer in the backyard with the kids. Barb Mowder’s customer service from Jacuzzi Ontario who sold me the Swim Spa was nothing less than perfection. Barb went above and beyond to make sure my entire experience until..." Read more
4 years ago
Google review
Manny Figueiredo
"From the moment we walked into the Vaughan location the level of customer service and care is second to none. Jennifer Gaetano was the there every step of the way. It is so refreshing to feel that level of customer service. Thank you Jennifer for making this a great experience… not to mention, we love our new spa! Elizabeth & Manny"
4 years ago
Google review
Lanny Brass
"Fantastic service! Great products"
4 years ago
Google review
Brandon Caruso
"The customer service we received from Ashley is amazing. We went to multiple places and did a lot of research before buying a hot tub. Ashley was very quick to answer any questions we had and was able to guide us through the process very easily. Not only was the support great, the spa was delivered 2 months ahead of schedule, during a pandemic! The delivery..." Read more
4 years ago
Google review
Celine McDonald
"Working with Jennifer was amazing! She answered all of our questions, was incredibly knowledgeable, and made the process so easy. We can't wait to have our new pool!"
5 years ago
Google review
Solo Guitar Station
"We dealt with Jeniffer Gaetano. She was very helpful and knowledgeable. This is a hot market but we still felt like she wanted to take the time to help with our concerns. Thanks for everything."
5 years ago
Google review
Robin Raine
"We had an amazing Experience dealing with Mike at the Jacuzzi store here in London! He always responds and is very helpful. I would recommend them to all friends and family!!! Thank you so much!"
5 years ago
Google review
Rachel Foster
"Great overall experience with Jacuzzi, would highly recommend to anyone! Our sales rep Michael Boyle was very helpful throughout the entire process and was always available for questions and assistance. Seamless process from ordering to the delivery and no major backorder! Love our new Jacuzzi tub!!"
5 years ago
Google review
"Great customer service! Melanie and Rob were fantastic, very helpful and responsive to my questions! Would definitely recommend Jacuzzi Burlington, you will not be disappointed!"
4 years ago