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Cindy Welton
Jenn S
"Although I did not purchase from this company mostly out of convenience to travel bavk and forth negatting the fact there are many other Jacuzzi dealers around they (particularly) Hamad came to my rescue anyway when simply trying to purchase a cover repair kit on a cover I received 10 days ago from a different company. I tried at the store level and spa comp..." Read more
6 years ago
Google review
Laurie Chappell
"We shopped around for a good quality, good price hot tub before purchasing Jacuzzi. Michael Boyle was excellent in providing customer service throughout our decision-making. No sales pressure, and kept in constant contact regarding upcoming deals and availability. From the first visit to the store when we met Michael until our purchase and set up Michael w..." Read more
6 years ago
Google review
Tyler Kelloway
"Hamad was extremely helpful through the entire process of purchasing our tub. He is very knowledgeable and honest with any questions we have."
6 years ago
Google review
Bruce Beaton
"I highly recommend this store if you are looking for a superior product, extremely knowledgeable and honest staff....Daryl was really helpful and provided us with all the info we needed to make our decision When it came time for delivery, he went above and beyond to ensure everything went well and we were happy We are very happy with our choice!"
6 years ago
Google review
sean
"One of the best customer service experiences I have ever had. Thanks Brad for going above and beyond when it came to helping us get the hot tube we have always wanted. Your follow up as well as making sure we were completely satisfied is appreciated. We will definitely recommend you along with Jacuzzi Hot Tubs in Vaughan to anyone who asks me about purcha..." Read more
6 years ago
Google review
Don Cardwell
"Bought a hot tub from Burlington Jacuzzi and can’t say enough about the service. They arranged to have a crane attend and then followed up with 1 hour of instruction on start up. Thank You -Don Cardwell"
6 years ago
Google review
abe giesbrecht
"Very helpful! Helped us get the tub we needed without any hassle and even came to our home to help us set it up properly. Jacuzzi is the way to go if you plan to get a tub."
6 years ago
Google review
Lorenzo’s GoPro Amazing Atv Clips
"Rob Burns is the best!"
6 years ago
Google review
Paul Petrie
"Amazing customer service. I would recommend anyone who is looking to purchase a hot tub to go and see Robert, you will not be disappointed. When we walked in the door at Jacuzzi London he greeted us with his outgoing and enthusiastic personality. We ran into some troubles with our electrical, Robert was there for us via phone and text. Robert is best Sal..." Read more
6 years ago
Google review
Ian Frickleton
"Hamad and Michael are friendly, professional and extremely helpful. Melanie from the Oakville office and Braden too. They’ve provided lots of help, advice and reassurance in our first few months of having our first hot tub and have helped to make it an all-round pleasant experience. I would heartily recommend dealing with these guys."
6 years ago
Google review
Jody Comeau
"Selwyn is by far one of the most professional and personal sales person I have ever met. It has never been about the price of anything but the value. I have been a sales coach professional for over 15 years and his dealings with me need no coaching from me. I feel he is more of a family member than a Jacuzzi representative. I have never had a question unansw..." Read more
6 years ago
Google review
Josie Fafalios
"Outstanding service! Brad at Jacuzzi Vaughan went above and beyond to help us out with a part that we desperately needed for a 17 year old Jacuzzi tub. When no one else was able to give us any answers, Brad came through for us! When we're ready for a new tub we will definitely shop at Jacuzzi Vaughan."
6 years ago
Google review
Dana Hyde
"Friendly and helpful staff. Very welcoming . 5☆'s from Quebec!"
6 years ago
Google review
Jimmy Baptista
"Jacuzzi Burlington is the most knowledgeable and professional staff I have found in the GTA when it comes to hot tubs. Our experience there was fantastic! After searching for the right hot tub for months, I'm so glad their sign right off the QEW caught our attention! Michael Kitchen and the staff at Burlington Jaccuzzi are no doubt the most knowledgeabl..." Read more
6 years ago
Google review
Ragavan Baladurai
"Great service."
6 years ago
Google review
Jamie McLeod
"Do yourself a favour and visit these guys if you are interested in getting a hot tub spa - Hamad was professional and had a lot of great advice - delivery crew and spa training was friendly and on time as promised. Tub works great as advertised heats up fast and is quiet when running. Really simple to use and requires very little chemicals due to the patente..." Read more
6 years ago
Google review
Andrea Tillmann
"Very positive experience! Staff is great and I was happy with the delivery and follow up service. They helped me get exactly what I was looking for, at a good price. Hamad was great to work with and is excellent at his job!"
6 years ago
Google review
Adam Remisch
"Very helpful"
6 years ago
Google review
Lucy Ponte
"Jacuzzi Burlington is amazing for customer service and installation. Their staff at the store are super friendly always making sure we have everything we need and even the staff that come out to the house from delivery to install are awesome!! If I could give them a star rating of a ten I would. I highly recommend them them for all your hot tub needs."
6 years ago
Google review
Roger Horvath
"Love our new J-335 Jacuzzi Hot Tub. Special thanks to Robert Burns who is very professional, knowledgeable and attentive. The process went smoothly and all went as promised!"
6 years ago
Google review
Sherry Brown
"WOW, Great customer service. Robert Burns is the best to deal with. I would recommend anyone who is looking to purchase a hot tub to go and see Robert, you will not be disappointed. From the moment we walked in the door at Jacuzzi London he has been AWESOME. A big thank you to you Robert, we love our Jacuzzi hot tub!"
6 years ago
Google review
Chris Curtis
"Rob Burns exceeds the standard for customer service !! Late in the day I phoned in to check stock on two much needed jacuzzi filters. Didn’t realize it was store closing time. Rob processed the order over the phone and delivered the filters to my doorstep and installed them on his way home!! Wow. Thanks for the exceptional service Rob!!"
6 years ago
Google review
Johnny van
"Pleased with our tub (J235) and service so far. Mike was great to deal with"
6 years ago
Google review
Rob Bencic
"Excellent experience, Michael was very knowledgeable and worked with me to find just the right Jacuzzi. Thanks for everything!"
6 years ago
Google review
"Rob from the Upper James Location did a great sales job for us. Rob ensured that any concerns with the hot tub purchase or accessories were properly addressed. Actually he went above and beyond what one can normally expect from a company. The end result is that we now have a fantastic Jacuzzi Tub in our backyard that looks and works great. A great additio..." Read more
6 years ago