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Mary & Randy Muirhead
"We referred by a friend to check out Clearlight saunas @ the Wellness Shop at Jacuzzi Hamilton when doing our research for the most effective sauna with low EMF. We met with Matt who explained the features, options, benefits and lifetime warranty, answered our questions and arranged delivery when we were ready for the unit. The delivery crew was great; s..." Read more
2 years ago
Google review
Sean Yang
"Had a great experience purchasing and getting very reasonable financing for a floor model Clearlight Sanctuary 1. Installation was smooth, and while there were a couple of minor issues with an LED light and getting the doors level, these were addressed quickly. The sauna is working perfectly, and I try to use it daily. Thanks very much!"
2 years ago
Google review
Ba Avia
"Thank you Christian, such a great experience ! Can’t wait to swim next week!"
2 years ago
Google review
Drew Plunkett
"Great experience, from purchase to delivery and install, money well spent."
2 years ago
Google review
Meegs Lures
"Absolutely can’t say enough about how great of an experience we had working with the wellness shop while buying our jacuzzi hot tub. Kevin the salesman was friendly, down to earth and a pleasure to work with. Purchased a tub and was told would be delivered between noon and 4pm, the moving crew showed up at 12:15, removed the old tub and installed the new..." Read more
2 years ago
Google review
Julie PARKES
"We recently purchased a hot tub from this location and we had a great experience. Everything from the visit to the store to delivery and set up went very smoothly! A shout out to Erin for helping us through the entire process!"
2 years ago
Google review
Jim Kerr
"Wonderful experience with the Wellness shop with the installation of our gazebo. We are beyond thrilled with the final product. Brendan was knowledgeable, informative and very professional. Answered all our questions and took the time to explain things clearly. They checked in throughout to make sure things were running smoothly. The installers were profess..." Read more
2 years ago
Google review
curley dison
"Samuel was extremely kind and courteous and represented the company. Extremely professionally, he’s very good looking also extremely kind and patient and explain to me the water chemistry, and how to use every individual chemical ingredient. I purchased several things from his backyard promos, and I was happy that he came today to fix my panel. All in all, I..." Read more
2 years ago
Google review
Adele Pley
"My husband and I have been very impressed with the Spa and Wellness Jacuzzi store in Barrie. We walked in, shopping for a new hot tub and The sales person was Kevin and he did not disappoint. We were replacing our hot tub at our cottage and Kevin was very helpful answering all our questions, giving us a good price. We had planned on shopping around. We had a..." Read more
2 years ago
Google review
Diane Aback
"This is our 3rd hot tub since 1997. Very good jetting and very good instruction for maintenance. Helpful salesman and good price."
2 years ago
Google review
Christian Gribeauval
"Incredible hot tub. Jen helped me get a great deal on this floor model and it works amazing! Fully loaded with an amazing cover upgrade, steps, a UV system, and a hand rail (not pictured). Everything was hand delivered and installed, all included in the price! The jets are super luxurious, and I was taught how to properly care for them and make sure the wate..." Read more
2 years ago
Google review
Doug Wilkey
"From first entering the shop, to the personal phone call to help me start up the tub and add the chemicals for the very first time... Stuart has been a great salesperson to deal with! He really helps out throughout the whole process and makes it as easy as possible! Love the fact that the hot tub package includes EVERYTHING. Electrical work, stairs, cover, c..." Read more
2 years ago
Google review
Mary Ellen Cann
"Samuel did and awesome job. Went beyond and helped expaining and fixing some minor issues. Jamie from the store via phone helped out. Thanks guys"
2 years ago
Google review
camilo chacon
"We are very happy with our recent purchase of our swim spa. Freddy in the London store was great to deal with and very responsive. We did our due diligence and shopped around with other brands and this by far was the best option as well as the best sales person in Freddy. We would recommend Jacuzzi to anyone as it has been a great experience from start to f..." Read more
2 years ago
Google review
Trevor Mercer
"We had a great experience buying our first hot tub! Not just any hot tub but Jacuzzi is top of the line according to 2 members of my family who are Jacuzzi owners as well. We looked at other options first but then looked at Jacuzzi and never looked back. I was hesitant on making this big purchase at first but then inquired more and went with JFL J485. J..." Read more
2 years ago
Google review
Jeremy Hay
"Bought a house with a Jacuzzi hot tub and no knowledge of them. Michael Boyle generously donated his time to me to show me how to operate it all. Amazing service."
2 years ago
Google review
Franca Lancaster
"Our whole family is enjoying our purchase of the Jacuzzi hot tub. Christian was great at answering our questions and providing instructions on using the tub. Installation service was on point and no issues at all. We enjoyed our shopping experience at Jacuzzi."
2 years ago
Google review
Daniela S
"I absolutely love my new hot tub! Looks amazing and looks so stylish. Easy to use and easy to maintain. Customer service has been excellent so far. My salesperson Christian has been great and responds quickly if I have a question. Highly recommend this Jacuzzi product."
2 years ago
Google review
Billy G
"I have owned a hot tub for the past 9 years. I decided to look for a new tub, nothing was wrong with the one I had other than it didn't have a lounger. I looked up Jacuzzi Wellness Burlington and found the perfect fit for me, a J-355 with a lounger. I thought my old tub was well constructed !! let me tell you this J-355 is an amazing tub, well constructed a..." Read more
2 years ago
Google review
Ali Khadem
"I had such a wonderful experience at the Wellness shop (Vaughn location). Fantastic company, excellent customer service and professional staff members, specially Jennifer Gaetano. Jennifer was very knowledgeable, friendly, patient and helpful she walked me through buying and customizing my swim spa. She truly cares about what I need and she went above and be..." Read more
2 years ago
Google review
Andy Chow
"Staff is friendly. Prices reasonable."
2 years ago
Google review
Carol Scott
"This is an updated review. We did have some issues with our service in having a lengthy wait for a part. Regardless of why that wait happened the largest issue was the lack of communication. If we did not make the call to find out we would not have ever known. It was a little bit of a fight in the long run but thank you for making things right. We do apprec..." Read more
2 years ago
Google review
Bill Lampole
"Totally enjoying the use of my sauna every day since it was installed in my basement a couple of weeks ago. A special thank you to Jennifer Gaetano who has been professional and pleasant to deal with from time of original purchase through coordination of delivery."
2 years ago
Google review
Nancy S
"This is going to sound strange because we received a new Jacuzzi hot tub that leaked. However, the company was excellent at making things right. They responded quickly to all emails, and on the ball to remove, and replace it with the exact same tub, which is working well. If it had to happen, this company was great to deal with."
2 years ago
Google review
"Great Service! Went here after a bad experience at SUNDANCE SPA IN BURLINGTON on APPLEBY and I would recommend getting your products here. Julie was amazing and took the time to listen and figure out solutions to problems that I was having. Keep up the great work!"
2 years ago