Google 
Joanna Staden
Kenny Ngo
"Great Service. Responded to my problem with ourJacuzzi motor quickly. Service tech came, diagnosed the issue, replace it... fortunately under warranty still, left some suggestions on how to prevent this in the future... use less chlorine to decrease the chance of the line to the motor from failing. We needed new filters, they happened to be on sale so we..." Read more
a day ago
Google review
Jack Ammendolia
"We dealt with this shop to deal with some issues we had with our current hot tub and warranty problems etc and i can say it was a pleasure to deal with the staff and management here. They were very professional and always followed up and went above and beyond in terms of being our conduit to the manufacturer. The end result was more than I expected. I would..." Read more
2 days ago
Google review
Mike Lavallee
"I recently had a hot tub service and even though i wasn’t there, Eric did a fantastic job of recommending what needed to be done and getting the tub back on line. I would not hesitate to use them again and recommend to a friend."
2 days ago
Google review
dean dohring
"Daniel from Wellness Shop (Jacuzzi) did an excellent job servicing our Hot Tub under out JFL Program Membership. It has been a wild winter and Wellness Shop worked with us to reschedule our service when we experienced a significant snow storm a month ago! Thanks again to Daniel"
3 days ago
Google review
Kerry Heck
"Great service team, quick response and they always do a great job during my maintenance appointments."
4 days ago
Google review
Shirel Benlolo Derfel
"We had a great experience from start to finish! The team was super helpful, made the process easy, and the installation went smoothly. Our new hot tub is amazing—heats up fast, has great jets, and is so relaxing. We’re really happy with it and would definitely recommend to anyone looking for a hot tub!"
5 days ago
Google review
Kathleen Kane
"I recently had my hot tub serviced by Eric from the Wellness Shop at Jacuzzi Kitchener. Eric was very knowledgeable and took time to explain everything he was doing. Eric was courteous and polite and super friendly. He gave me a lot of tips on how to care for my hot tub. I was very happy with the service i received. The problem was fixed in record time, with..." Read more
8 days ago
Google review
Andrea Wood
"Mandi was absolutely fantastic to work with! She was knowledgeable, patient, and went above and beyond to help us find the perfect hot tub for our family. She answered all our questions, made the process smooth and stress-free, and never pressured us into a decision. If you’re looking for great service and expertise, I highly recommend working with Mandi!"
12 days ago
Google review
Angelo Barbuzzi
"I highly recommend wellness shop at jacuzzi Vaughan. Stuart was the sales representative I dealt with and he was great. If you are looking to buy a sauna, hot tub or swim spa go see Stuart. Overall 10 out of 10."
12 days ago
Google review
Evan Bailey
"Jay came to service my hot tub. This was the final service included in the package that I purchased with the tub itself so it was a bit more involved. I was very impressed with how things went. He went above and beyond to try and solve and issue with an air intake and also fixed an LED that just started to fail. I am usually a DIY guy, but I am now consideri..." Read more
13 days ago
Google review
David Holmes
"The two technicians that came to my house, Jamie and Julio, were two of the best service people I have ever had attend my home. Very professional, friendly and knew exactly what was wrong and how to fix it. Fantastic job, thank you very much."
14 days ago
Google review
Fran Horan
"I absolutely loved Barb who was at the Barrie Jacuzzi wellness shop . She took the time and answered all my questions ( there were a lot ) Thank you Barb !!!"
15 days ago
Google review
Jennifer Connor Studio Of The Arts
"My husband and I purchased a hot tub from the Wellness Shop this past summer and it was the best decision we’ve ever made. We absolutely love it! Julie was super wonderful to work with. She really took her time and explained everything we needed to know about our hot tub in great detail. She knows her stuff! On top of this, Julie was so positive and full of..." Read more
16 days ago
Google review
Mike Dennis
"Had an issue with my hot tub, and was impressed with the quick response by a qualified technician! Matt was polite and knowledgeable and quickly diagnosed and solved the issue. Recommend the Wellness Shop for quick and efficient service!!"
17 days ago
Google review
kathy killaire
"From just a phone call the sales rep was able to find me a hot tub cover that is in stock. He was polite, knowledgeable and very easy to work with. Delivery of the cover is about 10 days. Any other place we looked was 8-12 weeks. They also had the lowest price. So we are very happy with every aspect of this transaction. Katby"
18 days ago
Google review
craig deasley
"Excellent service. Professional, quick, and efficient."
20 days ago
Google review
Jeff Perkins
"Great, kind, knowledgeable service."
21 days ago
Google review
Curt Lang
"We had a 6 month check up and Jason was our tech . He was wonderful . Emptied the tub cleaned it and filled it . Added all necessary chemicals . Took the time to go over all chemicals with us and explained every chemical in detail . The water is crystal clear ! He went above and beyond was patient and polite . Also had the chemicals we were low on in his tru..." Read more
23 days ago
Google review
Eva Carlisle
"Very helpful and friendly staff. I highly recommend the Wellness Shop at Jacuzzi Barrie for all you hot tub needs!"
23 days ago
Google review
Ray Shelley
"We had an unbelievable experience ordering our Jacuzzi For Life spa from the Wellness Shop in Burlington. Matt's knowledge and service in the shop was exceptional as was his follow up pre and post delivery. The Hot Tub Movers on delivery day also provided outstanding service as did Calibre Electric on the installation. A great experience all around! Thanks..." Read more
23 days ago
Google review
Eileen Joyce Harvey
"Hi the Wellness Shop has a great service plan and their employees are always helpful and courteous."
23 days ago
Google review
stephan kewarth
"We purchased our Jacuzzi hot tub at the Wellness Shop in Barrie. Excellent product and excellent customer service. Knowledgeable staff, no pressure sales. We visited the shop several times before making our decision and were never pressured. We really appreciated that they have hot tubs in the store that you can try go in. That really helped us narrow d..." Read more
25 days ago
Google review
Christa Irvine
"So happy we decided to check out the wellness Shop in Whitby. Andre is Friendly and knowledgeable, willing to go the extra mile. We are extremely happy with our massage chair"
a month ago
Google review
Frank Fehir
"Response to need for repair was very quick. Repairman Matthew was very knowledgeable and polite. Made repairs in great time. Took time to make suggestions on how to keep hot tub running for long time. Would highly recommend both Matthew and repair company"
a month ago
Google review
"The technician went above and beyond. Fantastic service and very knowledgeable. He would be the reason we would continue our service with you"
a day ago