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JEFF PHANEUF
Adam Bujold
"Retailer side is good overall. Loved my sales person Ashley was great. Service a bit of a disappointment. They broke the clips on my corner and didn’t tell me and I just found out 1 year later when it was reopened. Not cool, I’m pretty forgiving when people are up front but to clearly hide it, it fell right down when the boards were moved away. Guess i..." Read more
5 days ago
Google review
Amanda Landry
"We just purchased a hot tub and had it delivered, there was an issue that required a technician to come out. Julio was amazing, he was running behind on a previous job but still came out at almost 6 PM on a Friday night. He investigated the problem and was thorough in his communication, and he left with a fully functioning hot tub and easily identified the m..." Read more
5 days ago
Google review
suppiahk
"Technician Andrew arrived on time and was very pleasant. He went about his routine like clockwork. He was very organized and made sure to remove all the used parts and packaging. At the end of the service visit he took the time to explain what he did, the state of the hot tub, and what I could do to keep it in excellent condition. Thanks Andrew."
9 days ago
Google review
Glenn Wallace
"This was our first hot tub purchase and our experience at other stores was horrible. When we walked into the Wellness shop and met Stuart, we discovered what buying a hot tub should be like. From the beginning he was friendly and super helpful. He gave us the education we needed in order to be comfortable making a decision. He answered ALL of our questions a..." Read more
12 days ago
Google review
Soni Chachad
"Absolutely recommed. Their sales staff is amazing and their is exceptional. We have a service plan to take care of out hot tub and the service guy is super friendly, comes on time and takes care of it all. Highly recommed"
13 days ago
Google review
John Simmen
"I love this brand! Jacuzzi is the best in the industry for Hot Tubs! Great product! Great service!"
15 days ago
Google review
Jeff Kerk
"Great experience. Well done."
17 days ago
Google review
Nathan
"The technician Chris was amazing! Extremely knowledgeable about the product and kind enough to take the time to explain what he was doing to solve my problem and why. He also took the time to share some tips and best practices a new hot tub owner wouldn’t know. The was exactly on time, polite, well spoken. What a great experience and it was all covered by wa..." Read more
21 days ago
Google review
Cindy Verdon
"My hot tub was not working and Rod was the tech that made the whole repair process completely seamless. He was incredibly thorough, pinpointed the issue right away, and had everything running perfectly again in no time."
24 days ago
Google review
Taryn de Freitas
"We did extensive research to find the best hot tub for value, and choosing Wellness was the best decision we could have made. From the moment we walked in, we felt welcomed and supported. She was extremely knowledgeable, patient, and took the time to walk us through every detail without any pressure. She also worked with us to create a payment plan that fit..." Read more
a month ago
Google review
A-Squared Consulting Services
"Brain and Emily were a great help, very informative and walk us through the entire process of purchasing and setting up our first hottub! Highly recommend!"
a month ago
Google review
Lauren Robson
"Exceptional service. Easy to book online, communication about arrival times was excellent -man’s tech was on time. Tech was friendly, knowledgeable and checked in the next day to make sure that things were still working properly. Will refer to friends."
a month ago
Google review
Perry Monks
"Jason was awesome , he was on time and did a thorough clean inside and out on our hottub . 👍🏻"
a month ago
Google review
Patricia Stewart
"They’re an excellent service !! Right from the friendly girl who answers the phone and books to the service people top notch !!"
a month ago
Google review
John T
"Quick, efficient service. Technician was knowledgeable and friendly. Felt confident with the advice that he provided."
a month ago
Google review
Jill Duggan-James
"Excellent experience with Fix my Tub. I didn’t have to wait weeks for my service call. They quickly diagnosed the problem with my hot tub and offered a few different options to suit my budget. They explained what was going on with the tub and showed me some trouble shooting options that I could do to keep my 17yr old tub running until the new pump arrives...." Read more
2 months ago
Google review
William Mckenzie
"Friendly knowledgeable technician took time to fix hot tub properly and took time to answer all questions"
2 months ago
Google review
Tony Atkins
"Excellent customer service by Rod and team! Efficient and punctual-rare quality these days Thank you"
2 months ago
Google review
Tracy Hoffman
"We have needed several visits for various issues with our tub in the last 5 years.... the knowledge of the technicians is outstanding, the service fast and always courteous. We appreciate Rod who has visited us a few times greatly!! Thanks!"
2 months ago
Google review
Alanna Pankratz
"Service work was exceptional. Technician was very helpful and friendly."
2 months ago
Google review
Sandra Taylor
"The serviceman Matt was exceptional. He was courteous, friendly, knowledgeable and efficient when it came to my hot tub repair. I would highly recommend Jacuzzi Services."
2 months ago
Google review
Lindee Haringa
"Absolutely outstanding experience — for the second time! This was my second time having my hot tub serviced, and once again it was fantastic. Ryan was an excellent communicator — extremely patient, knowledgeable, and genuinely helpful. I was working from home that day, and he was incredibly respectful of my schedule, knocking when I was available and texting..." Read more
2 months ago
Google review
Steve Lakos
"Every service call has been a great experience. My last one was with Julio, he was very helpful, honest and extremely knowledgeable. It was a freezing cold day (-15 celsius or so) to repair the flow switch, it was done without any complaints with the usual care and precision. Thank you."
3 months ago
Google review
Matt Czajkowski
"Exceptional service from start to finish, amazing support after installation. You can invest in products from the wellness shop with confidence. Thanks to Mike and the rest of the staff."
3 months ago
Google review
"Really happy working with Matt Yule - he's our hot tub hero...always looks after us with any maintenance needs or repair - he's friendly, courteous, and knowledgable. Thanks Matt and team!"
3 days ago