Jacuzzi Ontario Reviews & Testimonials

4.9 (1,317)

Reviews: 1,317


5
94%
4
6%
3
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100% of customers would recommend Jacuzzi Ontario

Randy Holder

Randy Holder star-alt star-alt star-alt star-alt star-alt

"Wonderful experience working with Stuart and Wellness to purchase my Jacuzzi J235 Spa. đź‘Ť"

a day ago

Google review

Tina Essaye

Tina Essaye star-alt star-alt star-alt star-alt star-alt

"We are extremely happy with our purchase and delivery of our J-365 from Jacuzzi (Wellness Shop). From our initial contact and experience with Julie in sales, to the delivery and set up of the tub, we have been very impressed with the professionalism, white glove delivery and knowledge and care of all people involved. We would highly recommend Jacuzzi - Bu..." Read more

2 days ago

Google review

Michele Keeler

Michele Keeler star-alt star-alt star-alt star-alt star-alt

"Absolutely phenomenal customer service - we purchased for the second time a hot tub through Barb Mowder at the Barrie location - 10/10 product, service, install and pricing! After the purchase, any questions were responded to in minutes. Can't ever remember customer service anywhere so responsive. Thank YOU Barb! We will recommend to anyone asking."

3 days ago

Google review

James Fragomeni

James Fragomeni star-alt star-alt star-alt star-alt star-alt

"if you plan to buy a hot tub or swim spa, you need to be in contact with Barb at the Wellness Shop in Barrie. She makes the difference. I've never been treated better as a customer."

6 days ago

Google review

Joe Hustler

Joe Hustler star-alt star-alt star-alt star-alt star-alt

"Just giving you my experience with Jacuzzi. Recently, I’ve had an Issue with my Jacuzzi and had to call. The helpfulness and the callback were awesome. Lee was amazing And joe the service tech. Was Awesome went over a few things that helped me out and gave me a little knowledge of my Jacuzzi. Thanks guys"

6 days ago

Google review

Frank Bruno

Frank Bruno star-alt star-alt star-alt star-alt star-alt

"Great, professional service right from the start. When I called, the technician who answered the phone was very knowledgable and helpful. The technician that came to my home was friendly, on time and took the time to explain what was wrong with my hot tub and was able to fix it on spot. Keep up the great work!"

8 days ago

Google review

Adam Kubik

Adam Kubik star-alt star-alt star-alt star-alt star-alt

"Great service. Fair price!"

9 days ago

Google review

Savo Knezevic

Savo Knezevic star-alt star-alt star-alt star-alt star-alt

"I had a great pleasure to meet Jamie. He is very skilled technician with attention to details. I would highly recommend him and Welness shop for anything related to hot tubs. Keep up the good work."

9 days ago

Google review

Leigh Anne Kraft

Leigh Anne Kraft star-alt star-alt star-alt star-alt star-alt

"After researching how great Nordic Hot Tubs were I found Wellness Shop in my search for a dealer! I couldn’t be more happy with the whole experience! Amazing customer service and a fantastic product! We LOVE our hot tub! Mike has been there from the first contact message to day of delivery and is only a text away! I highly recommend Wellness Shop!! You..." Read more

9 days ago

Google review

brenda davis

brenda davis star-alt star-alt star-alt star-alt star-alt

"Great service. Messaged me prior to his arrival and was a very personable gentleman. He was very efficient and thorough regarding repairs. He turned a dreaded activity into a very pleasant experience. Glad I called them to check out my hot tub issues. Thanks for the great service!"

9 days ago

Google review

Marilyn Bacher

Marilyn Bacher star-alt star-alt star-alt star-alt star-alt

"Great service , technician was on time and very knowledgeable. Best of all the part and service was under warranty."

10 days ago

Google review

Andrew Fortis

Andrew Fortis star-alt star-alt star-alt star-alt star-alt

"Joe Sousa of Newmarket was excellent. He got my tub back into working order and I am so grateful for Joe. He was pleasant, patient and professional! He was super helpful, and was so glad he was there to assist. Amazing job and service."

10 days ago

Google review

Janet Cullen

Janet Cullen star-alt star-alt star-alt star-alt star-alt

"Products and customer service are excellent. Delivery is quick and efficient and most. And they are shipped to my door. No lugging or looking in stores for the things I need for our pool."

10 days ago

Google review

Robin Mitchell

Robin Mitchell star-alt star-alt star-alt star-alt star-alt

"Great Service - the email reservation and especially the service technician were excellent, very knowledgeable and solved the issue quickly. Highly recommend their service!"

11 days ago

Google review

Marylou Patava

Marylou Patava star-alt star-alt star-alt star-alt star-alt

"We have had excellent service from the Wellness Shop - maintaining our hot tub. The technicians are prompt and give us a full report"

11 days ago

Google review

Frank Procopio

Frank Procopio star-alt star-alt star-alt star-alt star-alt

"Prompt, courteous service with great attention to detail. Very skilled technicians at the top of their game. Highly recommended."

11 days ago

Google review

Chuck F

Chuck F star-alt star-alt star-alt star-alt star-alt

"Michael Boyle at the London Wellness Shop is very knowledgeable and delivers excellent friendly service. The sale and delivery went exactly as anticipated with no surprises. Hot tub is filled with well water and Michael guided us completely through the set up. We live an hour from the Wellness Shop and they will get all my future business. I would def..." Read more

12 days ago

Google review

Brian Mandelker

Brian Mandelker star-alt star-alt star-alt star-alt star-alt

"Very professional, on time, and polite!"

13 days ago

Google review

Dan Mueller

Dan Mueller star-alt star-alt star-alt star-alt star-alt

"Our experience purchasing a swim spa from the Wellness Shop in Vaughan was outstanding! From the first step into the store to the delivery and spa school, everything was first class. Special thanks to Jenny (Store Leader) who answered all our questions, followed up on scheduling aspects of our project and ensured that we were satisfied throughout the proces..." Read more

14 days ago

Google review

Michael Korin

Michael Korin star-alt star-alt star-alt star-alt star-alt

"We bought a jacuzzi hot tub from Wellness Shop. Great product, excellent price and amazing customer service. Thanks to Jenn for arranging everything from start to finish."

14 days ago

Google review

Kevin Spratt

Kevin Spratt star-alt star-alt star-alt star-alt star-alt

"Very pleased with my new Jacquizi J-485 hot tub and smartop cover. This tub provides a powerful full body massage and the jets can be adjusted to your preference. Mandi from the Wellness Shop was very prompt responding to my questions and professional. Their expertise makes you feel you are making a good choice. I was very satisfied with the delivery c..." Read more

14 days ago

Google review

Wendy Cuthbert

Wendy Cuthbert star-alt star-alt star-alt star-alt star-alt

"This company really knows how to service customers. From start to finish the cleaning out of our hot tub was a breeze, with very competent, friendly, efficient people in charge of the arrangement, the reminder and the conclusion of the job. It was a first class experience."

15 days ago

Google review

Kim Stubbert

Kim Stubbert star-alt star-alt star-alt star-alt star-alt

"Great service! Fixed the problem right away...also had lots of extra supplies in the truck (which he installed as well no charge) and also offered discounts for on-site. Would definitely recommend!"

16 days ago

Google review

George Spagnuolo

George Spagnuolo star-alt star-alt star-alt star-alt star-alt

"I recently had the pleasure of working with Stuart at the Jacuzzi Wellness Centre, and I couldn’t be more impressed. He is incredibly knowledgeable and personable, making the entire process smooth and enjoyable. Stuart took the time to explain all the features and benefits of the hot tub in great detail, ensuring I understood everything before making a decis..." Read more

16 days ago

Google review

Nancy Cormack

Nancy Cormack star-alt star-alt star-alt star-alt star-alt

"We bought our hot tub (love that darn thing...enjoy it winter and summer)...however...we developed an issue with the cover. We called the Welness Shop and they took care of us without hesitation. You really get to know a company when you're in the hands of their service specialists...and I can tell you, they are over achievers. We could not be more satisfi..." Read more

17 days ago

Google review