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neil banman
Mary Molyneaux
"A tech named Alex helped an older relative with the installation and he was magnificent! Very friendly and professional !! Thank you Alex"
3 days ago
Google review
Stephany Mercer
"Eric was professional and courteous, we were very pleased with his service ."
9 days ago
Google review
Joseph Michalski
"I highly recommend checking out the Wellness Shop at Jacuzzi London, with their excellent products, pricing, and service. We are thrilled with the hot tub we purchased, along with the delivery and set-up as scheduled."
12 days ago
Google review
Shannon Sutton
"I’ve been extremely happy with the Wellness Shop from start to finish! I purchased a hot tub recently and cannot say enough great things about this place. The installation guys were extremely professional and careful, and Mandi has been super supportive in helping me get used to managing the levels of the hot tub and answering all of my questions quickly, an..." Read more
13 days ago
Google review
Jason Leach
"Our experience was smooth from start to finish. No hidden costs or fees. Also Jamie, our tech looked at a couple other minor things and shared some valuable tips on maintaining our hot tub. Would highly recommend for any service needs."
19 days ago
Google review
Dale Woitte
"Technician was on time - super friendly and shared lots of tips. Took moments to determine the issue and provide a solution"
21 days ago
Google review
Duane Costa
"Great tub easy to install and the family loves it. Customer service is great and staff are always available for questions on the phone."
22 days ago
Google review
Genie Lamp Studios
"I purchased an Eden hot tub from the Wellness Shop at Jacuzzi Whitby. My sales agent was Matteo Sacco. Matteo made everything go smoothly from the sale to the delivery and electrical. We are very happy with the Eden hot tub and the great service we received. The tub is excellent and a perfect size."
a month ago
Google review
Greg K
"Great experience with Michael Boyle. He helped us pick out the perfect tub for our family. We had a minor issue after installation and he was incredibly helpful with troubleshooting it with us and making sure it was resolved and we were happy. Would recommend wellness shop to our family and friends."
a month ago
Google review
Al Berezuk
"The service performed on our hot tub was second to none. From booking the appointment to the actual service, the entire process was seamless. The technician, Matt, was personable, professional, and efficient. He quickly diagnosed the issue and then completed the repair. I would definitely recommend the Wellness Shop & Fix My Hot Tub."
a month ago
Google review
Sandra K
"Had my quarterly cleaning of my hot tub and the tech was fabulous. Showed up on time, was very helpful and efficient. Would absolutely recommend."
a month ago
Google review
Richard Tytus
"Great service Mathew was very personable and knowledgeable. Thanks for your help."
a month ago
Google review
Timur Chowdhury
"Great experience buying a Jacuzzi from Wellness Shop. They took care of almost everything and the Jacuzzi is fantastic! We use it almost every day!"
a month ago
Google review
Toluwani Daramola
"Great team. Fixed the tub also saved us. Over 900 dollars as well. I am glad to use them,"
a month ago
Google review
Kirsty McKenzie
"Although there was an issue with the cover that was delivered, the service technician immediately resolved it as he had a direct line to order a replacement. It was nice to see they expedited an order to ensure we didn’t have to wait too much longer for a hot tub replacement cover."
a month ago
Google review
Elisa Arciero
"Our hot tub jet and lights were not working when we first got our new tub. My sales rep, Neva, helped me connect with the Wellness Shop Customer Care. Within a few days a technician, Andrew, came and got everything working with Aqua Solus' support. Andrew did not leave until everything was working properly! He even took the time to go through our starter..." Read more
a month ago
Google review
Franco Niutta
"Ryan was fantastic! He came out to service our hot tub after we had a jet that wasn’t cooperating. He assessed the issue within minutes, explained what was needed, and ordered the replacement part right away. The whole experience was excellent from start to finish. Booking the appointment was easy, the notifications kept me informed throughout, and I was ev..." Read more
a month ago
Google review
Mario Neto
"Great place to buy a Hot Tube! Great sales people very knowledgeable and always there to help when you have a problem. I would recommend anyone to go there if looking for a spa they have a huge showroom."
a month ago
Google review
Tina Sodhi
"We had an issue with our hot tub. Jamie was excellent. He was very efficient in getting it fixed quickly. Would definitely recommend them"
2 months ago
Google review
Eran Lazarovich
"Great service and everything you ever need for your hot tub. They are efficient and extremely professional."
2 months ago
Google review
Sandra Giguere
"Our service with Jacuzzi has always been top notch! We don't regret buying Jacuzzi. Product is top notch and so are the service people."
2 months ago
Google review
Lulu
"Customer service by Mandi went well and beyond! Thank you for all your help🙂"
2 months ago
Google review
Paul de Vries
"Ryan was excellent. He came on time and was very good. Ryan gave good advice and had all the parts I required. I will recommend him highly."
2 months ago
Google review
Andre Doiron
"We had a lighting inquiry so a technician came to ensure things were working properly. He did a thorough check and explained everything very knowledgeably."
2 months ago
Google review
"Needed a hot tub cover and lifter replaced. Had really good communication with the store and their service partner. They were knowledgeable and gave clear timelines and met them all. I had a follow up item to update my account details. Even their AI assistant was super helpful when staff couldn't take my call. It was super easy to update my details this..." Read more
a day ago