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lisa volante
Elizabeth Proszek
"The Wellness Shop has serviced my hot tub for the past four years. Online/phone support has been excellent in answering questions and ordering supplies. During this time Matt has been my service technician. He is an outstanding professional providing solutions to the problem at hand."
3 days ago
Google review
frank white
"They showed up on time. Fixed my problem . They found a second issue I was unaware of and they promptly fixed it."
3 days ago
Google review
Roland Meunier
"Great experience with honest reliable service and follow ups .You never feel pressured to purchase and they are very knowledgeable about their products."
4 days ago
Google review
cate agnew
"Wellness Shop is a 5 star rating! In the Showroom they were very well.informed and answered all our questions! Let us know when delivery was scheduled and crew arrived on time and were professional and efficient. Would highly recommend the Wellness Shop."
5 days ago
Google review
Den Ward
"Superb service from Brendan and his team. Professional, knowledgeable and outgoing from the day we started shopping, to the day of install. Accompanied since by ongoing coaching to improve efficiency, minimizing overall maintenance costs and time! They have gone above and beyond where possible, and have definitely earned the five star ratingđź‘Ť"
5 days ago
Google review
Steve Pinkney
"Fixed my leak, saved me money on parts simplification, sold me a new cover, and all by the most friendly service man i have ever met. Great experience"
6 days ago
Google review
Gabby Frank
"Wellness Shop is the best hot tub store in Barrie! I loved trying out all the different saunas and to see the cold plunge pool in action. They had lots of great promotions and deals too!"
9 days ago
Google review
Ty Huggins
"Hands down the best hot tub store in Burlington. The staff is really helpful the showroom is great and they have amazing selection. They also worked with us to get a great deal. Definitely recommend stopping by if you're looking for a hot tub, sauna, or all season pool."
9 days ago
Google review
Danielle Howson
"Wellness Shop offers high quality products and exceptional service. Customer support was friendly and helpful—overall a smooth, positive experience. Highly recommend!"
9 days ago
Google review
Iman Aliasgari
"Jen is very knowledgeable and pleasant. She arranged the entire process and everything went very smooth."
9 days ago
Google review
Sandra Kennedy
"We were very pleased with The Wellness Shop Barrie. We were new spa buyers and Barbara the sales person was extremely helpful and patient with us. We highly recommend them!"
10 days ago
Google review
Sam Garrison
"Great service from Mandi who was able to answer all my questions and suggest the right tub for my space at a good price."
10 days ago
Google review
Sarah Riley (Sarah_Mae1986)
"Julie was so fabulous and helped us with what felt like an overwhelming decision! Been wanting to get a hot tub here since I was a little kid and I'm so happy we chose to purchase from here. Highly recommend and such friendly service!"
11 days ago
Google review
Karen Moote
"We own two Jacuzzi’s , one at home since 2010 and one at our cottage since 2021. We have only needed service a few times, because they are great quality products, but every time Greg has been amazing. Quick friendly service, always properly diagnosed and fixed right away. Would highly recommend purchasing a Jacuzzi from them as well as using their service te..." Read more
12 days ago
Google review
Cedrik Brisebois
"We had an amazing experience shopping at the wellness shop. Zack was amazing to work with. Nothing but positive vibes in the store. Top quality."
12 days ago
Google review
Katlyn Walker
"We love using the wellness shop for our hot tub , always great service and worth every penny !"
12 days ago
Google review
Nicole Kwik
"We just recently purchased our hot tub at wellness spa in Barrie We are working with Christian whom is a very detailed and knowledgeable person When our hot tub was delivered, we realized there was a small leak so we contacted Christian who (we didn’t know) was on vacation. That didn’t matter - he had our issue out to the tech team who came out the next day...." Read more
15 days ago
Google review
Strongman Ryan Malin
"Thank you so much to Jennifer at Wellness Shop! I wanted the perfect spa for my vacation rental. My Jacuzzi 400 does more I could have hoped for! Not being from the area Jennifer help with recommendations for the best people to help with creating my backyard oasis! I fully anticipate seeing a huge return with my spa completing rental! Thank you"
15 days ago
Google review
M Kilkenny
"Fantastic service appointment with Jamie and Wellness Shop. He was quick and informative through out the diagnosis. He even reached out to pull our appointment ahead more than a week which really helped us out."
16 days ago
Google review
Andrew Buligan
"I had purchased my hot tub back in November of 2024. Zack and their team were great when we were selecting a tub. I never felt pressured through the process, and was given the information necessary to make an informed decision. I would recommend this shop to any body in the market for a hot tub, great pricing, service and knowledgeable staff."
16 days ago
Google review
Armin Pohl
"Great Customer Service !!!. Matt answered all of our questions and made us at ease and confident on our new hot tub purchase."
16 days ago
Google review
Brenda Johnson
"We just purchased our hot tub and are extremely pleased with the product and the service Wellness Shop provided to us. Brendan spent the time with us to make sure we got the right product with in our budget. Thank you for the great service"
17 days ago
Google review
greg branscombe
"I recently ordered a new cover from jacuzzi. Jamie helped me make the right selection and kept me up to date as far as when to expect delivery. He was kind enough to give me some pointers on how to remove my old cover and instal the new one outside of business hours. Thanks again Jamie!"
18 days ago
Google review
heather azran
"I’ve had a few service visits- amazing staff so knowledgeable and friendly. I order all our spa products from them as well."
18 days ago
Google review
"I just purchased a Swim Spa and I was extremely happy with the service, the installation, the follow up and detail that I received. Myself and the family are looking forward to a wonderful summer making family memories."
2 days ago