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POOP 911 Reviews & Testimonials

4.8 (7,112)

Reviews: 7,112


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Cassandra Oliver

Cassandra Oliver star-alt star-alt star-alt star-alt star-alt

"They are absolutely wonderful to work with. Easy to schedule with, consistent and professional. I would refer them to anyone !"

2 years ago

Google review

elwin braman

elwin braman star-alt star-alt star-alt star-alt star-alt

"Yard was great after the lady picked up all dog feces."

2 years ago

Google review

Katie Addis

Katie Addis star-alt star-alt star-alt star-alt star-alt

"Great communication and customer service from start to finish! We hired them to start with a spring clean up from 3 big dogs and they did a fantastic job. Absolutely recommend."

2 years ago

Google review

Belinda Z.

Belinda Z. star-alt star-alt star-alt star-alt star-alt

Quintana Roo, Mexico

"I have had POOP911 cleaning my yard since Jan 2020! I loved the service... so, why 2 stars?!?!A new franchise owner took over the Tucson location I n March of 2021. He did great for a while, then became flaky, then totally disappeared. I reached out to corporate, they we responsive at first, then evasive, then silent...5 stars for the first 2..." Read more

2 years ago

Brett Palmer

Brett Palmer star-alt star-alt star-alt star-alt star-alt

"POOP 911 so far has been the best POOP removal service we have used in the Minneapolis/St Paul area! Great PEEPS and Great Customer Service!"

2 years ago

Google review

Liz Kimoni

Liz Kimoni

"They rescheduled my visit because they were short staffed and charged me extra and canceled my service when I requested a refund for the over charge...its not my fault they are short staffed and needed to make schedule adjustments. I would not recommend them."

2 years ago

Dale W.

Dale W. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"They were supposed to come out and pick up on a Friday. They never came and said they couldn't put again until Tuesday. When Tuesday showed up, the still
Didn't service the yard. I do not recommend them to anyone. They just give you the run around."

2 years ago

RM Petro

RM Petro

"Absolutely do not use this company. I’m a current customer and they do a terrible job! I’ve been calling for weeks, they auto bill me and don’t actually show up. I work from home and I have cameras outside my house. They don’t answer the phone, they don’t email back and they do a terrible job. I’ve been trying to cancel for weeks."

2 years ago

Robert Hummel Jr

Robert Hummel Jr star-alt star-alt star-alt star-alt star-alt

"Fast and very professional."

2 years ago

Google review

Kathryn G.

Kathryn G. star-alt star-alt star-alt star-alt star-alt

"Oh my. I cannot say enough wonderful things about Poop911!! They are so thorough and amazing. Our yard has never been cleaner (and we cleaned it in prep for them coming)! They got all the poo we missed and did just an amazing job. I'm pregnant and strugged to handle this task. I'm eternally grateful to Poop911 and Alisa for picking up my slack. Wonderful! V..." Read more

2 years ago

Google review

Zach R.

Zach R. star-alt star-alt star-alt star-alt star-alt

MI, MI

"This was the worst service and customer service I have ever received. The first scheduled pickup day they left a note on my door a pickup was done and I walked through the yard to find dog poop everywhere. When I called them and told them they basically said they doubt it but ok. I told them if I am paying for a service I would like it done right and their r..." Read more

2 years ago

Sylvia Smith-Turk

Sylvia Smith-Turk star-alt star-alt star-alt star-alt star-alt

"They are very responsive to any requests. Love coming home to a clean yard!"

2 years ago

Google review

Sheri Jo Bodell

Sheri Jo Bodell star-alt star-alt star-alt star-alt star-alt

"Always Awesome!"

2 years ago

Google review

caroline wardley

caroline wardley star-alt star-alt star-alt star-alt star-alt

"We started using Poop 911 when we first moved into our house. We love their service and would highly recommend! They're affordable and provide excellent work and customer service. They have been very helpful, nice and communicative. Fantastic value as well. Definitely would recommend this company for poop pickup for your pet(s)."

2 years ago

Google review

Paul Simpson

Paul Simpson star-alt star-alt star-alt star-alt star-alt

"Poop 911 always provides excellent service. We have three healthy dogs, which means there's a lot of "debris" every week. Poop 911 always over-performs. We love them!"

2 years ago

Google review

Mary Powers

Mary Powers star-alt star-alt star-alt star-alt star-alt

"Exactly as described! Quick and professional job well done!"

2 years ago

Google review

Patricia Webb

Patricia Webb star-alt star-alt star-alt star-alt star-alt

"I have used poop 911 for several years now. Excellent service keeping our yard clean! Very conscientious about our pets and property. Always good communication. I trust them implicitly & truly value their service & commitment."

2 years ago

Google review

Jodi O'Neill

Jodi O'Neill star-alt star-alt star-alt star-alt star-alt

"Amazing service!!!!"

2 years ago

Google review

Karla Jo Bloomfield

Karla Jo Bloomfield

"Just started with this company, was told my first pick up was free. Got an invoice that services where done and nobody came to my house. I called and was told due to the weather they were behind. Ok, we’ll we would they say they came then? The following week the person showed up and told me that she doesn’t pick up poop that is not on top of the grass, my g..." Read more

2 years ago

Alizabeth Olhasso

Alizabeth Olhasso star-alt star-alt star-alt star-alt star-alt

"Excellent service. Reasonable, very reliable. Very responsive to requests. If you have dogs I highly recommend them."

2 years ago

Google review

Janet M.

Janet M. star-alt star-alt star-alt star-alt star-alt

Southfield, MI

"This company is incompetent and unethical. In the few weeks that we've had this service they came 2x...supposed to be a weekly service. I called the so called "local representative " and he said the person didn't come because of road construction. Huh?!! We get deliveries from Amazon every other day and they get here in spite of road construction. Th..." Read more

2 years ago

Bruce kiphart

Bruce kiphart star-alt star-alt star-alt star-alt star-alt

"I have used Poop 911 for several years and could not be more pleased with the service. Always on time, clean up the yard and always close and lock our gate. Great service and a great company."

2 years ago

Google review

Lawrence Lillie

Lawrence Lillie star-alt star-alt star-alt star-alt star-alt

"Very fast sign up and great deal! Accommodating for scheduling changes. Highly recommend!"

2 years ago

Google review

Deanna Borenstein

Deanna Borenstein star-alt star-alt star-alt star-alt star-alt

"They do an excellent job. Never had an issue. Highly recommend."

2 years ago

Google review

Marcie Allen Van Mol

Marcie Allen Van Mol star-alt star-alt star-alt star-alt star-alt

"Love them!"

2 years ago

Google review