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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Maurice Williams

Maurice Williams star-alt star-alt star-alt star-alt star-alt

"Fantastic service and worth every penny. They do a great job keeping our yard clean of our lovable furry friends leavings. Highly recommend!"

2 years ago

Google review

Stacia Ponce

Stacia Ponce star-alt star-alt star-alt star-alt star-alt

"I appreciate the experience I have with this team! My doggies enjoy their people and I am glad we chose Scott! Thank you for always keeping us clean and safe!"

2 years ago

Google review

Dawn Homa

Dawn Homa star-alt star-alt star-alt star-alt star-alt

"We have been using POOP 911 for the past year when I had surgery and unable to walk After recovery, we loved having the yard cleaned every week and continued with their service. I highly recommend them. We have 2 large dogs and love having a clean yard. The dogs love it too!"

2 years ago

Google review

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Update April 2023. We have decided to give poop 911 a second chance after having a terrible experience with trying the company, "the poop happens" and their awful customer service. So far poop 911 has come out twice but each time they've been respectful, communicate when they're on their way, and did a great job cleaning the yard. Yes, the prices are a littl..." Read more

2 years ago

T M. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"Very unprofessional! Canceled service at the last minute multiple times due to various reasons (car trouble, weather ect) then after not hearing from them... I reached out to them and was told "we haven't been in contact with you so we stopped service" I had them for almost two years and suddenly the service was hit or miss."

2 years ago

Sadie Dorschel

Sadie Dorschel star-alt star-alt star-alt star-alt star-alt

"I've been using them for several years and I love it! I don't have to worry about cleaning up the backyard ever!"

2 years ago

Google review

Stephanie Wilson

Stephanie Wilson star-alt star-alt star-alt star-alt star-alt

"100% recommend! Sign up and prices are straight forward, no hidden fees. They come out once a week, do the job and be on their way. My backyard is no longer the “offensive” one of the neighborhood and I’m happy about that. Whatever this company uses to deodorize works well! When I first signed up I had two dogs and one of them passed away before the second b..." Read more

2 years ago

Google review

Kimberli Wilson

Kimberli Wilson star-alt star-alt star-alt star-alt star-alt

"Always do a great job"

2 years ago

Google review

Lisa Ostergren

Lisa Ostergren star-alt star-alt star-alt star-alt star-alt

"Professional service, excellent communication, and very reasonable pricing."

2 years ago

Google review

tina romitti

tina romitti star-alt star-alt star-alt star-alt star-alt

"The best !!"

2 years ago

Google review

Deborah K. DeMasi Jr.

Deborah K. DeMasi Jr. star-alt star-alt star-alt star-alt star-alt

"I have 3 dogs and unfortunately am unable to clean up the backyard. I was thrilled to find this service. They have done an amazing job. I have service every other week and what a huge difference it makes. Their technicians clean up the yard and take the waste away also. Well worth the fee!!! Very highly recommend."

2 years ago

Google review

Holly Welborn

Holly Welborn star-alt star-alt star-alt star-alt star-alt

"They are so fast, sneak in and out, the customer service line is so responsive. I love not having to think about the doubting task of cleaning the yard every two weeks. The pups are happy too!"

2 years ago

Google review

Andrea Davis

Andrea Davis star-alt star-alt star-alt star-alt star-alt

"Doggy doo removal poop 911 is awesome! Riker loves our service 2x a week they text when on the way and spray a deodorizer after they scoop. 😁🐶happy dog mom happy dog. 😊"

2 years ago

Google review

Joyce Smith

Joyce Smith star-alt star-alt star-alt star-alt star-alt

"Very friendly, on-time, and professional service. I have a very clean yard!"

2 years ago

Google review

Lorrie Sanders

Lorrie Sanders star-alt star-alt star-alt star-alt star-alt

"I have been using this company for over 1 year. Very reasonable, reliable and do a great job. I highly recommend poop-911"

2 years ago

Google review

eric

eric star-alt star-alt star-alt star-alt star-alt

"Over time they've weathered staffing issues and had to temporarily suspend service. The owner was always responsive and put us back on the schedule as soon as able. Never concerned about quality of service."

2 years ago

Google review

Beth Southorn

Beth Southorn star-alt star-alt star-alt star-alt star-alt

"I’ve been with these guys for years and absolutely love this service! Thank you for always helping me keep our yard and pets safe!"

2 years ago

Google review

Tashunda Jordan

Tashunda Jordan star-alt star-alt star-alt star-alt star-alt

"Very professional and on time . The tech texts 15 to 20 minutes before he comes . My yard be clean and I haven’t seen any flys ."

2 years ago

Google review

Meghan B

Meghan B star-alt star-alt star-alt star-alt star-alt

"Amazing customer service, great price. I would recommend in a heartbeat!"

2 years ago

Google review

Tracey R.

Tracey R. star-alt star-alt star-alt star-alt star-alt

Northport, NY

"I wish I had checked the ratings before I called them. I saw their truck in my area and thought it would be a perfect fit. I went on their website to schedule and the calendar option was not working so I was forced to choose have an associate contact for an appointment. I received an email and a text both stating I would be contacted shortly. I waited a day..." Read more

2 years ago

Jenny Keeler

Jenny Keeler star-alt star-alt star-alt star-alt star-alt

"Poop 911 Reno has been amazing to work with ! The owner is very responsive and we are a loyal customer. Recommend this service and company to anyone who has dogs!"

2 years ago

Google review

Sarah Aldrich

Sarah Aldrich star-alt star-alt star-alt star-alt star-alt

"I started using POOP 911 when I had a series of unfortunate accidents, resulting in broken limbs, and was not able to perform the task of cleaning up after my dogs. These guys are great! They’re friendly and efficient and pay attention to detail. It’s a great service and I definitely recommend it."

2 years ago

Google review

Jimmy.Libbi C.

Jimmy.Libbi C. star-alt star-alt star-alt star-alt star-alt

Columbus, OH

"Horrible customer service. Will not answer the phone. Misses a pick up day and expects customers to wait until following week for service. NOT a company you should use. EVER."

2 years ago

Pierce L.

Pierce L. star-alt star-alt star-alt star-alt star-alt

Charlotte, NC

"We had a tech that came out this morning and instead of looking at our account to see that we had a gate code to use, rang our doorbell and woke our sick infant that had been up all night. When I told him it was on our account he looked and it was. He then rang the doorbell again and said he didn't know how to open the gate. It's a simple key pad that everyo..." Read more

2 years ago

Sarah W

Sarah W star-alt star-alt star-alt star-alt star-alt

"These folks are great. They always show up and are extremely friendly. I love our poop free yard! Thank you!"

2 years ago

Google review