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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Laura Scarselli

Laura Scarselli star-alt star-alt star-alt star-alt star-alt

"Poop 911 does a great job cleaning up our dog bombs every week! All of them have been great with my dogs and communicative with us."

2 years ago

Google review

Shannon Wick

Shannon Wick star-alt star-alt star-alt star-alt star-alt

"We get our dog poop cleaned up every week with this company & it has been a lifesaver. We recently had a baby so the extra time we’re saving is amazing. So worth it! Very responsive & communication is great."

2 years ago

Google review

Sasha A.

Sasha A. star-alt star-alt star-alt star-alt star-alt

NV, NV

"My backyard was serviced by Rick today; and he did an amazing job. I get busy with work and family and sometimes the day just gets lost and I don't have the time. Glad they are available. Great work Rick!! Just lovely. Smells all nice back there now. I love it!!!"

2 years ago

Adam Michael

Adam Michael star-alt star-alt star-alt star-alt star-alt

"Definitely a joke here in Connecticut. 1st service was front yard only even though I pay extra for an oversized yard. Billed for puppy playtime but my pooch was inside....2nd visit (yesterday) no one showed at all and still billed this morning. With the amount of cameras these days I'm surprised people try to pull this crap."

2 years ago

Sasha A. star-alt star-alt star-alt star-alt star-alt

NV, NV

"My backyard was serviced by Rick today; and he did an amazing job. I get busy with work and family and sometimes the day just gets lost and I don't have the time. Glad they are available. Great work Rick!! Just lovely. Smells all nice back there now. I love it!!!"

2 years ago

Anne P.

Anne P. star-alt star-alt star-alt star-alt star-alt

WA, WA

"Very friendly at first. Questioned weather or not a cleaning was done due to the fact that the camera in the yard did not pick anyone entering as well as there was quite the amount of poop in my yard I contacted them questioning and sent pictures BEFORE allowing my dogs out into the yard to be informed that it was his wife who came out and that the pictures..." Read more

2 years ago

Sharon M.

Sharon M. star-alt star-alt star-alt star-alt star-alt

Edmond, OK

"I called yesterday afternoon to have my cats litter box changed. The guy I was talking to had trouble talking to me. He was quoting me about dogs and I had to correct him, he apologized and said he need to talk to a manager.  Came back and said it was okay and continued to tell me about fees and how they work.  He kept saying yard and I had to stop him again..." Read more

2 years ago

Courtney Bernstiel Caso

Courtney Bernstiel Caso star-alt star-alt star-alt star-alt star-alt

"I’m a new client and had our first service “free”. Made mention it was 3+ months since last cleaning with the winter. We have 2 dogs. The woman was there for 10 minutes! 10!!!! How can you service a yard in 10 minutes?? We were not home but our entire property has cameras. Needless to say, there was no poop picked up. I’ve called 3x’s and emailed. No one has..." Read more

2 years ago

Anne P. star-alt star-alt star-alt star-alt star-alt

WA, WA

"Very friendly at first. Questioned weather or not a cleaning was done due to the fact that the camera in the yard did not pick anyone entering as well as there was quite the amount of poop in my yard I contacted them questioning and sent pictures BEFORE allowing my dogs out into the yard to be informed that it was his wife who came out and that the pictures..." Read more

2 years ago

Sharon M.

Sharon M. star-alt star-alt star-alt star-alt star-alt

Edmond, OK

"I called yesterday afternoon to have my cats litter box changed. The guy I was talking to had trouble talking to me. He was quoting me about dogs and I had to correct him, he apologized and said he need to talk to a manager. Came back and said it was okay and continued to tell me about fees and how they work. He kept saying yard and I had to stop him again..." Read more

2 years ago

Phyllis Bell

Phyllis Bell star-alt star-alt star-alt star-alt star-alt

"I was pleased to find POOP911 and meet Martin. He is easy to talk with and very considerate."

2 years ago

Pamela J. star-alt star-alt star-alt star-alt star-alt

Philadelphia, PA

"Set up three appointment and an online account and payment system and nobody ever showed up for any of the scheduled clean ups. The person is sickly and needs help badly and they NEVER SHOWED UP OR CALLED."

2 years ago

Tyshene M.

Tyshene M. star-alt star-alt star-alt star-alt star-alt

Uptown, Charlotte, NC

"I made an online app for 3/22 and no one showed. I called and was told it was a computer error and my app would be the next Wednesday but he (Mark) stated he could have someone come Thursday or Friday. Of course no one showed or called me I called Friday to let them know. On Tuesday I called and Mark said he would call me back because I wanted my Wednesday a..." Read more

2 years ago

Pamela J.

Pamela J. star-alt star-alt star-alt star-alt star-alt

Philadelphia, PA

"Set up three appointment and an online account and payment system and nobody ever showed up for any of the scheduled clean ups. The person is sickly and needs help badly and they NEVER SHOWED UP OR CALLED."

2 years ago

kellie jackson

kellie jackson star-alt star-alt star-alt star-alt star-alt

"I have complete trust in Martin. He arrives just like clock work each week, as promised and it's always nice to know that our lawn will be clean when he leaves."

2 years ago

Google review

John S.

John S. star-alt star-alt star-alt star-alt star-alt

Orange Park, FL

"Kept charging me after I cancelled and didn't service my lawn. This is a total scam"

2 years ago

Keegan M.

Keegan M. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"these guys are absolutely atrocious. never showed up to my house, scheduled appointment out a week later and didn't show up again only to be told they are no longer servicing my area and got hung up on by some dude named Scott. awful service don't use"

2 years ago

Tyshene M. star-alt star-alt star-alt star-alt star-alt

Uptown, Charlotte, NC

"I made an online app for 3/22 and no one showed. I called and was told it was a computer error and my app would be the next Wednesday but he (Mark) stated he could have someone come Thursday or Friday. Of course no one showed or called me I called Friday to let them know. On Tuesday I called and Mark said he would call me back because I wanted my Wednesday a..." Read more

2 years ago

Keegan M. star-alt star-alt star-alt star-alt star-alt

SoMa, San Francisco, CA

"these guys are absolutely atrocious. never showed up to my house, scheduled appointment out a week later and didn't show up again only to be told they are no longer servicing my area and got hung up on by some dude named Scott. awful service don't use"

2 years ago

Nikkole Biever

Nikkole Biever star-alt star-alt star-alt star-alt star-alt

"The highlight of my day was when I got notified that Poop911 was at my house picking up all that dog 💩. Super affordable prices. I walked my yard when I got home and all of it is gone! Love that with my husband working long hours I have something else checked off the list that neither one of us has to worry about"

2 years ago

RaShanna Dickson

RaShanna Dickson star-alt star-alt star-alt star-alt star-alt

"I asked a question about our services and Claudia Serna insinuated since I was asking questions about the services that I was in financial distress. What a joke. Never had an issue in 8 months."

2 years ago

RaShanna D.

RaShanna D. star-alt star-alt star-alt star-alt star-alt

Houston, TX

"I've been using the Tulsa Poop 911 Franchisee for nearly a year now. Everything has been going really well up until today. I sent an email asking why I was being charged when they had not come out as they didn't trigger any of our cameras front or back, which is impossible and they always trigger them. Which is how I know they've always come.Claudia..." Read more

2 years ago

Sara B

Sara B star-alt star-alt star-alt star-alt star-alt

"Always great service, kind people, and a clean yard. Worth it."

2 years ago

Google review

Michelle Reynolds

Michelle Reynolds star-alt star-alt star-alt star-alt star-alt

"I LOVE MY DOGS BUT HATE THE POOP!! Cleaning the poop out of my yard has always been a hassle. I had enough when I stepped in poop going to my hot tub! I put into google Poop Emergency and found Amanda and her team. They are affordable and doing a fantastic job. I would highly recommend investing in this service for yourself. Don’t step in poop!"

2 years ago

Joe Gregory

Joe Gregory star-alt star-alt star-alt star-alt star-alt

"Rachel & Corey in Dayton Ohio have been "rockstars" in providing an excellent service for my mother. I took a chance on them years ago in order to ensure my mom didn't injury herself when trying to pick-up waste pills in the yard. The service that was provided made it possible for mom to have her believed Gracie and not be worried about keeping the yard free..." Read more

2 years ago