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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Robert Witham

Robert Witham star-alt star-alt star-alt star-alt star-alt

"These folks strive really hard to do a great job…..and they DO. They are here when they say they will be, and are really fast and thorough. Count me in as a regular customer."

3 years ago

Google review

Michelle Harper

Michelle Harper star-alt star-alt star-alt star-alt star-alt

"Best service ever and Jay is super professional and personable. I would recommend this company to anyone who needs help with keeping up with your yard and pets. Fantastic communication, I would recommend not just the service but the people and the company to anyone that needed some help with care for your yard and pets. Also very fast kind and efficient...." Read more

3 years ago

Google review

George Bellas

George Bellas

"Dependable service, fair price, very convenient."

3 years ago

Janna Pitchford

Janna Pitchford star-alt star-alt star-alt star-alt star-alt

"Riverbend Poop 911 did a fantastic job!"

3 years ago

Google review

Heather Haugdahl

Heather Haugdahl star-alt star-alt star-alt star-alt star-alt

"I have been using Poop 911 weekly since spring 2021. They always arrive on time, handle the yard cleanup perfectly, and never have any issues. Their office staff is quick to respond and easy to work with. Highly recommend their service."

3 years ago

Google review

Jennifer Holbrook-Sears

Jennifer Holbrook-Sears star-alt star-alt star-alt star-alt star-alt

"Excellent on time service, very professional"

3 years ago

Google review

Sylvia S. Brown

Sylvia S. Brown star-alt star-alt star-alt star-alt star-alt

"I have found them to be reliable and the cleanup has been to my satisfaction ."

3 years ago

Google review

Kisha Lestagez

Kisha Lestagez star-alt star-alt star-alt star-alt star-alt

"Summer has been visiting home every week for the past few months and she is awesome. She is very pleasant, communicative and has a kind spirit. I appreciate her & this service more than she knows. Our family throws constant get togethers on the weekends and it’s less stress knowing that I have 1 less thing to worry about when Summer visits. I would recommen..." Read more

3 years ago

Google review

Judith Parker

Judith Parker star-alt star-alt star-alt star-alt star-alt

"Last week I called and spoke with the owner Mark. He was so very nice. I have a recent injury and can’t clean the yard at the moment and like to keep it clean. Mark got me scheduled and here it is Monday and they were just here. So very happy. Thank you POOP 911!"

3 years ago

Google review

Jessica Johnson

Jessica Johnson star-alt star-alt star-alt star-alt star-alt

"I used this service as I was having to travel and needed someone to pick up the yard while I was away. With two dogs, I really didn't want to leave it untouched for 5 days. I called Poop 911 as the reviews were good. Tiffany was very responsive and was able to get service set up pretty quickly. Unfortunately, my son, who was home watching the pups, became il..." Read more

3 years ago

Google review

Sara Saber

Sara Saber

"I have been a Poop911 customer for over 2 years and have loved everything about them! They are timely, responsible, professional and with great communication. I could not recommend them enough!"

3 years ago

Tonisa James

Tonisa James

"Great communication when he entered my yard. I’ve only used service once so far and was pleased. Will update as I go. I appreciate the service! I am curious on how things will work now that it’s snow on the ground?"

3 years ago

Stacey S.

Stacey S. star-alt star-alt star-alt star-alt star-alt

Placerville, CA

"Called Bill as my house sitter told me the poop guy was in and out in less than a few minutes these last few weeks; I travel for work. I love my dogs and my home, this I pay for a service. Today, I was home and went outside to play with my dogs, it's been a few solid weeks for play in the yard. There was poop everywhere! Months of it! How embarrassing and na..." Read more

3 years ago

Constance Moore

Constance Moore star-alt star-alt star-alt star-alt star-alt

"He arrived and got straight to work. Handled the cleanup quickly. I will keep using this services to maintain the yard."

3 years ago

Google review

Donna Mason

Donna Mason star-alt star-alt star-alt star-alt star-alt

"This is such a great service for …. Me, who has 3 dogs and is extremely… busy (ahem, just somewhat lazy). Very pleasant and did a great job! Well worth It!"

3 years ago

Google review

byerly179

byerly179 star-alt star-alt star-alt star-alt star-alt

"Definitely worth the money and they always do a great job"

3 years ago

Google review

Dave Thieshen

Dave Thieshen

"Definitely worth it. Fair price. Does good work. I have 3 dogs and they never miss a pile."

3 years ago

Daniela Salas

Daniela Salas star-alt star-alt star-alt star-alt star-alt

"Changing my review from 5 stars because it started off great and now here we are a couple months later and my tech Nick has failed to keep good communication with me. I’ve been charged my card times he hasn’t came, won’t text back if I have asked if he has came to clean the yard, no heads up texts on when he’s going to stop by anymore. Just turned very unpro..." Read more

3 years ago

Google review

Daniela S.

Daniela S. star-alt star-alt star-alt star-alt star-alt

Denver, CO

"I was pretty skeptical looking at the newer reviews and afraid I was going to get a no show. My mom recommended Poop 911 to me as she has 4 dogs herself and my backyard was due for a clean up. I scheduled my first clean up online and the day of I had a gentleman call me giving me a heads up that the tech guy would be at my place between 2:30pm-3:30pm. Nick,..." Read more

3 years ago

Terri Moten Pruitt

Terri Moten Pruitt

"So grateful for this service. We work a lot and we’re home late. This allows us more time to spend with our Grace. Tysun is great!!!"

3 years ago

Meghan Smith

Meghan Smith

"Yard looks great! I appreciated the text from Leo who was just letting me know he was almost to my house to start the pick up. Definitely would recommend"

3 years ago

Marguerite Benenato

Marguerite Benenato star-alt star-alt star-alt star-alt star-alt

"Poop removal and disposal from yard. Great service. 👍"

3 years ago

Google review

Jessica Stillman Panepinto

Jessica Stillman Panepinto

"They charge you and do not show up. Worst customer service I’ve ever experienced. They don’t even respond to you, and there is no way to remove your credit card once they have it. What a 💩💩💩 business."

3 years ago

Jessica S.

Jessica S. star-alt star-alt star-alt star-alt star-alt

New Hyde Park, NY

"If I could give zero stars; I would. Talk about a sh***y business. They make you store your credit card, and continue to charge you without actually showing up to do the service. There's no way to remove your card from the site, and they never respond to you. Stay away!!! I should've listened to the reviews that were already on here. They are crooks."

3 years ago

Cannon B.

Cannon B. star-alt star-alt star-alt star-alt star-alt

Palm Springs, CA

"These guys are awesome!  Always on time and very thorough in their cleanup. I have never been more impressed with this type of service. I strongly recommend!"

3 years ago