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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Evan Thompson

Evan Thompson star-alt star-alt star-alt star-alt star-alt

"Awesome service. My new best friends."

3 years ago

Google review

Robin Petrucci

Robin Petrucci star-alt star-alt star-alt star-alt star-alt

"Always happy with my service. Company always communicates if/when there is a change in service for whatever reason (weather, holiday schedules). The few times I have had to cancel service for the week, they always respond promptly and even offer to move us to a different day. Very happy and would definitely Reco them."

3 years ago

Google review

Kyle Prahl

Kyle Prahl star-alt star-alt star-alt star-alt star-alt

"I can't say enough good things, at least based on the first visit -- haven't had our weekly schedule truly kick in yet. They were totally invisible. Came in an unmarked car (which I appreciate), and the only way I knew they'd arrived is hearing the door close out on the street and seeing a man step out with gloves and a shovel. A couple spots were missed, bu..." Read more

3 years ago

Google review

CoCo E.

CoCo E. star-alt star-alt star-alt star-alt star-alt

"This is the best service!! We have used them for 10 years and really appreciate our clean yard. She always leaves a little treat for Lulu, which she loves as well!"

3 years ago

Google review

Christen Mahoney-Pick

Christen Mahoney-Pick star-alt star-alt star-alt star-alt star-alt

"Highly recommend Poop911! Professional. Yards looks awesome! Affordable!"

3 years ago

Google review

hanna poplausky

hanna poplausky star-alt star-alt star-alt star-alt star-alt

"Used for dog waste removal. Easy to book and reliable service"

3 years ago

Google review

Sheryl E.

Sheryl E. star-alt star-alt star-alt star-alt star-alt

Southfield, MI

"I really appreciate Jeff took the time to call me back via text as requested.  He also checked in frequently to see if the worker had arrived at my house.   When they hadn't he came himself to make sure my yard was cleaned on date promised.  He also called me before an expected storm to see if I was open to him coming prior to scheduled date.  I have 3 dogs..." Read more

3 years ago

arielle d.

arielle d. star-alt star-alt star-alt star-alt star-alt

Glenwood, IL

"This is my 3rd week using them and the 1st week was fine. They came on the schedule day cleaned and closed and locked my gate after they were finished. Second week nobody came or called no emails or anything stating they couldn't make it out. The service guy didn't come until Sunday the second week. I called the office left a message no response for days. Th..." Read more

3 years ago

Charlynn Dzambo

Charlynn Dzambo star-alt star-alt star-alt star-alt star-alt

"Did a great job cleaning up dog poo for the first time this season. We have 1 large dog and 1 small dog. The young man who came to our home came to the door and introduced himself, as well asked if there was anything special we needed. He was very polite and friendly."

3 years ago

Google review

Miguel Copas

Miguel Copas star-alt star-alt star-alt star-alt star-alt

"They came in for the first time this past Wednesday, they actually did a phenomenal job! My yard is the cleanest it's been in a while, they cleaned more than I was expecting. I can't wait to continue to use them, for what they charge they're really affordable"

3 years ago

Google review

Ash Lewis

Ash Lewis star-alt star-alt star-alt star-alt star-alt

"Amazing customer service. My bosses dog is a 150lb Great Dane and the yard was a disaster. They came and got it done in 20 minutes. Amazing business, highly recommend."

3 years ago

Google review

Michelle Martz

Michelle Martz star-alt star-alt star-alt star-alt star-alt

"We have been customers for 2 years and could not be happier! Their techs are friendly, thorough, and have gone above and beyond to provide us with excellent service. Customer service/management are also fantastic - communications are always quick, professional, and friendly. They consistently show that they care about providing the best service and making su..." Read more

3 years ago

Google review

Andrea Mirisola

Andrea Mirisola star-alt star-alt star-alt star-alt star-alt

"Amazing pet waste removal service. Not a single plop was missed. Affordable, well worth it. 👌"

3 years ago

Google review

Lisa Herald

Lisa Herald star-alt star-alt star-alt star-alt star-alt

"The B E S T service of this kind I have used in 17 years. A+++ Great people, very responsive and family oriented!"

3 years ago

Google review

Leona R. Ball

Leona R. Ball

"Such good service and a very affordable price! Easy to get started and then "set it and forget it" for reliable scheduling and billing. I have two dogs and no time to do this task myself, so it's money well spent and I'm sure my neighbors appreciate not having to smell piles piling up otherwise. Thanks for doing what you do, Poop 911!"

3 years ago

Kim True Goldstein

Kim True Goldstein

"They do a great job and are always pleasant to us and our pets."

3 years ago

T K

T K star-alt star-alt star-alt star-alt star-alt

"Absolutely love this service! I have been using Poop 911 for over 5 years. They are very professional and polite (on the occasions we need to speak with them) otherwise very consistent and punctual. I highly recommend!"

3 years ago

Google review

Jeremy Fedorchick

Jeremy Fedorchick star-alt star-alt star-alt star-alt star-alt

"I really appreciate the attention to detailed they payed to our yard today and also how easy it was to sign up. They are responsive and professional, I'll be using them over and over for a long time to come!"

3 years ago

Google review

Brian Brewer

Brian Brewer

"We are on our second week and it’s so nice to have a clean yard. The tech is stealth you would not even know they came. Great job !"

3 years ago

Tamra Johnson

Tamra Johnson star-alt star-alt star-alt star-alt star-alt

"Great service, love how they spray off your patio and cleanup."

3 years ago

Google review

Chris and Melissa Bowden

Chris and Melissa Bowden star-alt star-alt star-alt star-alt star-alt

"They show up every week and do an amazing job. Over 2 years of service and we have never had to call for service not being done right the first time. 100% recommend Poop911!"

3 years ago

Google review

Lauren Ballinger

Lauren Ballinger star-alt star-alt star-alt star-alt star-alt

"I've been a customer of Poop 911 for several years, and they are consistently professional, reliable, and provide a great service!"

3 years ago

Google review

Mike McGee

Mike McGee star-alt star-alt star-alt star-alt star-alt

"They offer a great and I love it! It saves me time and my back as well. They are always professional and communicate very well. We have been using them for over a year and will continue to use their ervice for as long as they offer it."

3 years ago

Google review

Keith B. star-alt star-alt star-alt star-alt star-alt

Northbridge, MA

"I would stay away from this company. Normally I don't write bad reviews but recently I received a call from the owner Scott Fleming who proceeded to yell and berate me all because I inquired about switching our service time from 7am Friday morning to sometime between 9 and 3 when we aren't home, when the dogs aren't out or when my kids are getting on or off..." Read more

3 years ago

Maria Alford

Maria Alford star-alt star-alt star-alt star-alt star-alt

"Trying out this service provider to help clear out our backyard for upcoming nicer weather of pet waste. Didn't like our previous provider and this business seem to be doing well. The tech texts me every time he is arriving and when job is completed. He will accommodate any request for re-visit if you let him know and he always closes the gate. So far, we ar..." Read more

3 years ago

Google review