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POOP 911 Reviews & Testimonials

4.8 (8,290)

Reviews: 8,290


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Shawn D.

Shawn D. star-alt star-alt star-alt star-alt star-alt

Queen Creek, AZ

"I have used their services for several years and have always been pleased with both the service and the price. When I moved from Chandler to San Tan Valley I was worried I would have to find someone new. I was very pleased to find out they would continue to service my new location without issue."

8 years ago

Caresse A.

Caresse A. star-alt star-alt star-alt star-alt star-alt

Minneapolis, MN

"I live in Fridley and have had a terrible experience. We called to get a quote since we have used them before with a few problems with the person coming out but nothing major ( not willing to go out into certain areas of the yard because she said it was hard to get to yet we do it ourselves with no problem). We have been busy and when I called her it was at..." Read more

8 years ago

Laurie L.

Laurie L. star-alt star-alt star-alt star-alt star-alt

Belmont, MA

"Yes, I am reviewing a poop removal service. Scott is not just a "pooper scooper"; he is a one-man force of yard cleanup. My husband has been ill and we are in the process of selling our house so we can move (out of state) closer to the hospital. Needless to say, things are chaotic here right now. Our yard had gone neglected for a few weeks and, with..." Read more

8 years ago

Chris Spurlock

Chris Spurlock star-alt star-alt star-alt star-alt star-alt

"Since Scott took over Poop 911, he has provided First Class Service. If you need a dog cleanup service anywhere in the Sacramento Area, Scott is the only guy to call."

8 years ago

Google review

Ryan Whitenett

Ryan Whitenett star-alt star-alt star-alt star-alt star-alt

"Usually a great experience turned sour today. Apparently one of my dogs was aggressive and they were unable to pick up. Sorry poop911."

8 years ago

Google review

Esteban Ramirez

Esteban Ramirez

"Great for busy people with pets. A must for our family."

8 years ago

Judy S.

Judy S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere.  We have him come twice weekly to make sure we never let flies hatch, which is nice.  He's thorough in examining our yard, too.  I see him walk a winding path to make sure he spots ever..." Read more

8 years ago

Kim Criswell Rayner

Kim Criswell Rayner

"We love Poop 911. Our girls are so excited to see them each week and we trust they will never leave the gate open or hurt the girls in any way. Thanks for all you do!"

8 years ago

Judy S.

Judy S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere. We have him come twice weekly to make sure we never let flies hatch, which is nice. He's thorough in examining our yard, too. I see him walk a winding path to make sure he spots ever..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Lydia Luksch Shivers

Lydia Luksch Shivers star-alt star-alt star-alt star-alt star-alt

"We have loved having Fort Worth Poop 911 service our yard. It takes the stress off of us when we entertain guests in our backyard. We never have to worry about our yard being clean- it is always poop free! Fort Worth Poop 911 is dependable and trust worthy. They always do such a great job. I highly recommend them to anyone looking for a poop scooping service..." Read more

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Jennifer Torres

Jennifer Torres star-alt star-alt star-alt star-alt star-alt

"Very professional, personable and great communication. We have 2 large dogs and they did a great job of clean up, highly recommend!"

8 years ago

Google review

Holly P.

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!!I had this service for months and found them adequate.  No complaints.  Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN.  My grandson and his friend witnessed this from the window and reported to me that the scooper le..." Read more

8 years ago

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!! I had this service for months and found them adequate. No complaints. Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN. My grandson and his friend witnessed this from the window and reported to me that the scooper let my d..." Read more

8 years ago

Christine Clayton Economous

Christine Clayton Economous

"Twice now I've been charged for services and nothing was done. I called customer service on Saturday and is now Wednesday and have not heard from anyone. I also emailed yesterday with a ton of pictures showing that nothing was done yet you've charged me again. That is a terrible way to do business."

8 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT!

I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

8 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT! I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

8 years ago

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible.  I will will admit that I am to blame for using this spotting service for several months and not just moving on.  Their responsiveness is just awful.  The young woman who answers the phone is consistently rude.  The manager does not pay attention to what you tell her.  It sounds like she is overwhelmed and that the owner of the company h..." Read more

8 years ago

Claudia S

Claudia S star-alt star-alt star-alt star-alt star-alt

"We are very pleased with the Job Bryan has been doing on a weekly basis since starting in March 2016. He's very professional, hard working and courteous. It's simply a pleasure having him ease our workload and to come home to a clean yard. He certainly is an invaluable asset to your Company. Keep up the good work :) From a happy Poop911 Customer"

8 years ago

Google review

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more

8 years ago

Amy Lindsey

Amy Lindsey star-alt star-alt star-alt star-alt star-alt

"Did an amazing job!!! started with a yard full of dogs business spent a few hours picking up the yard. Then came every week after that and did an amazing job. Would highly recommend this company!!!"

8 years ago

Google review

Samantha Bell

Samantha Bell star-alt star-alt star-alt star-alt star-alt

"Love this company they are very kind and polite. They always shut the gate behind them. Once they missed a few piles not in a noticeable spot and they came right back out within 30 minutes of me calling them and when they came they were very polite and got the missed spots plus new ones, and every since then they haven't missed one spot!!!"

8 years ago

Google review