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POOP 911 Reviews & Testimonials

4.8 (7,112)

Reviews: 7,112


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Mel Montalvo

Mel Montalvo

"The last two weeks, the technician says they picked up the poop in our backyard, but haven’t. But still charged us. I called multiple times and no one picks up. Can’t even leave a message because the mailbox is full. EDIT:: it is now 3/1 & no one has called me in response to my review, my text message, or anything. Our yard HAS STILL NOT BEEN SERVICED. It..." Read more

2 years ago

d rank

d rank star-alt star-alt star-alt star-alt star-alt

"First off, I have a German Shepard and a Shiba Inu. My yard was a nightmare after a winter of not keeping up with picking up their poop. I kept wanting to go out and do it when the weather would break but it was to much for my little scooper I have and I just felt overwhelmed. I gave up and made an appointment with these guys. Within two days they were here..." Read more

2 years ago

Google review

Sarah Kolcun Tevis

Sarah Kolcun Tevis

"We have had this service for quite some time and were incredibly happy until recently. A technician hasn’t been to our house for weeks now. Granted there were a couple of snow days, but have since been charged even though a technician didn’t show up. We were told last week that the owners would be by the next day personally to clean our yard and no one ha..." Read more

2 years ago

Mary Waterman

Mary Waterman star-alt star-alt star-alt star-alt star-alt

"Being disabled it has been difficult to do it myself. I no longer have any worries"

2 years ago

Google review

Denise Christopher

Denise Christopher

"Efficient and thorough service. I will definitely use this service again in the future."

2 years ago

Kimberly M.

Kimberly M. star-alt star-alt star-alt star-alt star-alt

NY, NY

"They were good for at least 4 months then I started to see where they missed and my yard is small so not hard to miss. Then my son started working nights and said he would watch when I got the text that they were coming so dog put inside. He watched he said they were there less than 5 minutes multiple visits and so I guess that is why not a good job. I email..." Read more

2 years ago

Karol Toliver

Karol Toliver star-alt star-alt star-alt star-alt star-alt

"He was very friendly and professional. Did a great job."

2 years ago

Google review

Patty J

Patty J star-alt star-alt star-alt star-alt star-alt

"This is a new business to me. Dog waste removal! They have been dependable and friendly! A great service and value to me!"

2 years ago

Google review

Delaina Colton

Delaina Colton

"They canceled services with out telling us. When I finally reached out to get an answer, it took several weeks for that. I DO NOT recommend them as they have NO customer service skills. Call the other company in town. You'll thank me later."

2 years ago

Mike Seymour

Mike Seymour star-alt star-alt star-alt star-alt star-alt

"I set everything up online and got a confirmation email very quickly. Original appointment was for last week but due to over scheduling they had to postpone a week. He did a pretty thorough job and I felt so bad that he had so much to pick up I had to give a tip. My doggos and I are looking forward to him returning and keeping the yard picked up."

2 years ago

Google review

Michelle Gorka

Michelle Gorka

"I have been a Poop911 customer for years and LOVE them! Great communication! Great service! Would recommend to anyone looking for a scooping service. ⭐️⭐️⭐️⭐️⭐️"

2 years ago

Timothy Wright

Timothy Wright star-alt star-alt star-alt star-alt star-alt

"I just started using them and they immediately responded and had someone the very next day! The technicians that have come were very professional, and kind, I’m looking forward to the services to continue. Thank you for all that you do!"

2 years ago

Google review

christybuc

christybuc star-alt star-alt star-alt star-alt star-alt

"Did an amazing job getting my yard cleaned in the first visit. I’m actually excited about this service and having them out weekly."

2 years ago

Google review

N H

N H star-alt star-alt star-alt star-alt star-alt

"Headache free service. They come exactly when they say they’re coming, do exactly what you understood they promised, charge you exactly what you agreed and understood you would be charged, highly responsive to concerns, and adjustments in service plan. Everyone from actual tech to lady who organizes appointments is friendly and helpful"

2 years ago

Google review

Marisa Scott

Marisa Scott star-alt star-alt star-alt star-alt star-alt

"Very impressed. Nigel was quick and extremely thorough, picking up in all the hidden spots my kids always miss. Matt explained the whole system & pricing process and set us up in a breeze. So thankful for Poop 911's service."

2 years ago

Google review

Helen Mccall

Helen Mccall star-alt star-alt star-alt star-alt star-alt

"This is my first experience using them and I have to say it was so nice coming home to a clean “poop-free” yard! Very nice service and cost efficient!"

2 years ago

Google review

Jeff Stanton

Jeff Stanton star-alt star-alt star-alt star-alt star-alt

"These guys do great work for a great price it’s by far some of the best money I spend and they get every pile every time, I will definitely recommend them to anyone looking to start a poo removal service or looking to change."

2 years ago

Google review

Robin K.

Robin K. star-alt star-alt star-alt star-alt star-alt

"They did a fabulous job cleaning up my yard of all my dogs mess! I highly recommend! It is so nice to have a clean back yard!"

2 years ago

Google review

Dale Owens

Dale Owens star-alt star-alt star-alt star-alt star-alt

"This service is great! Besides helping us, they were very responsive to the initial contact and did a great job. She even did it in the rain."

2 years ago

Google review

Alicia Johnson

Alicia Johnson star-alt star-alt star-alt star-alt star-alt

"Poop 911 did a GREAT job on my yard!! This was my first time using their service, very pleased. Professional and proficient. Will definitely use them again!"

2 years ago

Google review

Ashton Berta

Ashton Berta star-alt star-alt star-alt star-alt star-alt

"I'm entirely too much of a procrastinator when it comes to picking up after my dog in the backyard, this service takes it out of my hands and removes all of the hassle/stress that I have over my dog's poop. Josh was super friendly and very prompt, great service I look forward to continuing to use Poop911's services!"

2 years ago

Google review

Peter Spindler

Peter Spindler star-alt star-alt star-alt star-alt star-alt

"Worry free doggie waste removal. Love the service!"

2 years ago

Google review

Clarissa Riess

Clarissa Riess star-alt star-alt star-alt star-alt star-alt

"This company is awesome. Been with them for 3+ years now. Very nice to work with, response in emails, calls and texts. They come out the day they are scheduled and if they can’t make it, they notify you. When I say “can’t make it” 100% due to weather conditions. They communicate very well and they send their invoice after each cleaning via email. We have 3..." Read more

2 years ago

Google review

marcia henry

marcia henry star-alt star-alt star-alt star-alt star-alt

"We found this business reliable and considerate of our elderly pup. We highly recommend."

2 years ago

Google review

Emjay Weeks

Emjay Weeks

"I tried to set up service in my area. We have a new dog we got about 4 months ago. She is about 10 months old and a jack russell terrier mix. She is a bit cautious of people she doesn't know (understandably so) and will bark at them. In the details I mentioned this and advised that I wanted to be notified before anyone came to service so I can make sure the..." Read more

2 years ago