POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Brittney Hanna-Seawright

Brittney Hanna-Seawright star-alt star-alt star-alt star-alt star-alt

"We had our initial visit today, Shayne did an amazing job! Definitely recommending them to all of our friends!"

2 years ago

Google review

Tomorrow Slush

Tomorrow Slush star-alt star-alt star-alt star-alt star-alt

"did a great job even came a day early to beat the snow storm highly recommended 👌 👍 😀"

2 years ago

Peggi Pennington

Peggi Pennington star-alt star-alt star-alt star-alt star-alt

"Had our 1st visit today. Joe G, was the tech assigned. He was very polite & did a really great job cleaning our yard. It is a blessing to have this service. I will use them again and again. Thank you Poop911 for this service! You have helped me more than I can express!!"

2 years ago

Google review

Cari Jo Bearden

Cari Jo Bearden star-alt star-alt star-alt star-alt star-alt

"Very fair price and they do a great job! They always communicate and we always know when they are going to arrive."

2 years ago

Google review

Temara Slusser

Temara Slusser star-alt star-alt star-alt star-alt star-alt

"Did a great job even came early thanks so much"

2 years ago

Google review

Stephanie Amrhein

Stephanie Amrhein star-alt star-alt star-alt star-alt star-alt

"They are amazing and friendly and provide a wonderful service. I would highly recommend this company to anyone!"

2 years ago

Google review

Kelli H.

Kelli H. star-alt star-alt star-alt star-alt star-alt

Charlotte, NC

"I legit had two days where no one showed up at all.  the second time no one showed nothing was done, today they charged my account!  I sent them an email to cancel service friday after no one came.  this is highly frustrating."

2 years ago

Josh M.

Josh M. star-alt star-alt star-alt star-alt star-alt

Boise, ID

"Fast. Effective. Friendly. Company communicates well. I'd definitely recommend them. Fantastic."

2 years ago

Chris Braaten

Chris Braaten star-alt star-alt star-alt star-alt star-alt

"I scheduled an appointment with this company to come and clean up my yard. Had a scheduled appointment for Feb 8 and they never came out and I haven’t heard from the company. I think this company is a scam. Revise Review: The company did finally came out a month later. They do a great job. I would recommend this company. Jonathan is the technician that come..." Read more

2 years ago

Google review

Branden W.

Branden W. star-alt star-alt star-alt star-alt star-alt

Rocklin, CA

"Just started their service. Overall pretty satisfied. It's something I could totally do but worth not worrying about it. The staff has been very friendly and efficient. Only reason I didn't give 5 stars is because I just started their service recently."

2 years ago

Hayley bug80 clever foxez

Hayley bug80 clever foxez star-alt star-alt star-alt star-alt star-alt

"We hired this company to service our yard! Best decision we ever made. Very much worth the price!!!!"

2 years ago

Google review

Heather Taylor

Heather Taylor star-alt star-alt star-alt star-alt star-alt

"I started using Poop911 about a month ago and I am very pleased with their services, fees and quick responses. They come weekly and do not charge a paw or leg! Highly recommend them!"

2 years ago

Google review

Sierra Hamill-Keane

Sierra Hamill-Keane star-alt star-alt star-alt star-alt star-alt

"Poop911 in Salem Oregon was well worth it. My yard had tons of puppy droppings and our older dog would not use the backyard anymore to go potty or was hesitant. The nice weather will be here before we know it and we wanted to be able to use our backyard again. Vincent did such an amazing job, our yard looks brand new and is so nice. He also did our porch spr..." Read more

2 years ago

Google review

Laura Jean

Laura Jean

"LJ did our first service today and we are VERY happy. The yard is spotless and this company is great to deal with. Communication was great, LJ arrived in time and the fees are very reasonable and I highly recommend them! 😊👍🐾💩"

2 years ago

Dominique Williams

Dominique Williams

"Do not go with them! I started working from home and discovered that no one was coming to pick up the poop but I was still being charged. When I called them to find out if I can reschedule and/or get my money back, my service was canceled. I still haven't gotten a refund from as far back as August and no one has returned my calls. I called the main office..." Read more

2 years ago

Sheryl J.

Sheryl J. star-alt star-alt star-alt star-alt star-alt

Rogers, AR

"Sally and Andy have been taking care of our waste removal for about 2 years and they are awesome to work with, always friendly and helpful!  We have never had an issue with gates being left open and they do a thorough job!  We highly recommend Poop 911!"

2 years ago

Kari S.

Kari S. star-alt star-alt star-alt star-alt star-alt

North Las Vegas, NV

"I scheduled for them to come pickup at my house and they came for  less than 15 minutes, scooped less than half of our yard, put TONS of rocks from the yard into our trashcans and left. There was no attempt to explain any reasoning, ask any questions, or even a knock on our door that would help us understand what the problem was. Not at all worth the money,..." Read more

2 years ago

Medical W.

Medical W. star-alt star-alt star-alt star-alt star-alt

Pearland, TX

"This company is very unprofessional, unreliable and untrustworthy. I called and got an appointment for service on Friday. The timing and date were great because I knew I could be home when the technician arrived. They required my banking information or credit card before I could book the service which I provided. Friday came and went, and no one arrived, no..." Read more

2 years ago

Amy Devine

Amy Devine star-alt star-alt star-alt star-alt star-alt

"Poop 911 is fantastic! They reliably show up and clean my yard. I highly recommend their service for all dog parents!"

2 years ago

Google review

Kelsey Burgess

Kelsey Burgess star-alt star-alt star-alt star-alt star-alt

"excellent service! can't say enough about how awesome this service is. takes the ease off my mind of having to think about having the time to about going out and doing it myself! communication is outstanding! if your on the fence...Just do it! you won't regret it!!"

2 years ago

Jill B

Jill B star-alt star-alt star-alt star-alt star-alt

"This service is awesome. They are on time, fast and friendly!! I would recommend them to anyone with dogs!"

2 years ago

Google review

Racquel Howard

Racquel Howard star-alt star-alt star-alt star-alt star-alt

"We highly recommend Poop 911."

2 years ago

Google review

Debra Sheehan

Debra Sheehan star-alt star-alt star-alt star-alt star-alt

"We have utilized this service for many years and the service has always been excellent until the last few weeks. No one has been servicing our yard and we have not received any answers to our phone call and email as to why they just stopped coming. I really felt this was a great company so I find it sad that I have to revise my opinion of their work ethic an..." Read more

2 years ago

Google review

Olivia McLeod

Olivia McLeod

"Set up an appointment for Poop911 to service our yard. Not only did NOBODY SHOW UP for 2 days, but NO ONE WOULD ANSWER THE PHONE either. I had to use someone else's phone to get through, I think they blocked my number. After multiple complaints to their corporate department, and being butt dialed and HUNG UP ON multiple times by their technicians, they final..." Read more

2 years ago

Brian Keith Thompson

Brian Keith Thompson

"Can’t say enough positive! Comes on time, does job, secures gate. And yard is great. Always courteous !!"

2 years ago