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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Valerie C. star-alt star-alt star-alt star-alt star-alt

Kirtland, OH

"The service is absolutely excellent. My technician Bob is the best and most thorough as well as being friendly and reliable. The only reason I gave it four stars instead of five, is that they recently raised my rates after a continual year of service. I am disabled and use the service as a necessity rather than a convenience for my service dog, I would have..." Read more

a year ago

S Dietzel

S Dietzel star-alt star-alt star-alt star-alt star-alt

"Love this service - It's reasonably priced and our representative Kati is so friendly and professional!"

a year ago

Google review

Lou Ellen Emery

Lou Ellen Emery star-alt star-alt star-alt star-alt star-alt

"We have been using the service for about 3 years and are very pleased. They have a regular schedule and you can count on them. If there is an issue due to weather we are notified be email. Basically it's something we don't even have to think about. Great service."

a year ago

Google review

Joy Wilson

Joy Wilson star-alt star-alt star-alt star-alt star-alt

"Very friendly workers who went above and beyond!!"

a year ago

Google review

The Bradshaws

The Bradshaws star-alt star-alt star-alt star-alt star-alt

"They always show up and do a thorough job! Never had a problem at all!"

a year ago

Google review

Melinda MacDonald

Melinda MacDonald star-alt star-alt star-alt star-alt star-alt

"I have one large dog. But this saves a lot of time. They come even in bad weather. Like clock work. I do appreciate them putting a note on my slider so I know they were there. Sometimes though they do not get all the poop. Poop that got stepped on earlier in the week that got smashed in the grass for instance and a couple other normal poops. That’s my only c..." Read more

a year ago

Google review

Casey Cavender

Casey Cavender star-alt star-alt star-alt star-alt star-alt

"I'm pretty happy with this service and very happy that I'm not scooping poop in the backyard. I gave them a 4 because I had a concern that I emailed the company about immediately after the worker left and never got a response."

a year ago

Google review

Audra Funk, EdD

Audra Funk, EdD star-alt star-alt star-alt star-alt star-alt

"Great experience with a dirty job!"

a year ago

Google review

Meg Wilmer

Meg Wilmer star-alt star-alt star-alt star-alt star-alt

"Probably the best customer service I’ve experienced in a local business. These people make my life SO much easier (5 dogs) and they are so professional. Highly highly recommend!!!"

a year ago

Google review

Cassandra R.

Cassandra R. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Honestly an amazing company!!!

Our yard was a COMPLETE disaster. We have rocks and it's not the easiest thing to pick poop up from. They just finished the first cleaning and it looks like we don't even have dogs. We were advised that it "may not be perfect" this time around, but they left it POOPLESS!

10/10."

a year ago

Amy G.

Amy G. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They did a fantastic job cleaning up the yard.  In and out so fast, didn't even know they where there.  Rufio is excited to have a fresh yard!"

a year ago

Matthew M.

Matthew M. star-alt star-alt star-alt star-alt star-alt

Clifton, NJ

"I almost wish i had a previous 1 star rating i could update.  Its worth mentioning this is NOT the same company as existed in 2021-2022.  That company DID scam.  The company was sold to a different franchise.  This new franchise is GREAT!  They come three times a week.  The owner emails (actually usally texts, and sometimes calls) if there is ever going to b..." Read more

a year ago

Kellie C.

Kellie C. star-alt star-alt star-alt star-alt star-alt

PA, PA

"The best for busy families! All the Poop 911 employees are wonderful and love when my dog is out in the yard during their visit!"

a year ago

Sherry R. star-alt star-alt star-alt star-alt star-alt

PA, PA

"Love this service! It's affordable and efficient, and I don't have to worry about my yard. Too bad they can't follow me and my fur baby on walks!!"

a year ago

Debra SF Schill

Debra SF Schill star-alt star-alt star-alt star-alt star-alt

"I have 3 standard poodles, my yard get cleaned weekly. They do a great job keeping it clean. If I need an extra cleaning before a party I will let them know."

a year ago

Google review

Kristen Berk

Kristen Berk star-alt star-alt star-alt star-alt star-alt

"I have been using this service for over a year. I have been very happy with the reliability and communication. I think the cost is fair. I would highly recommend."

a year ago

Google review

Nichole Foster

Nichole Foster star-alt star-alt star-alt star-alt star-alt

"Love this service! So useful and convenient. They arrive like clockwork and are very communicative. 10/10 recommend"

a year ago

Google review

Brittany Watkins

Brittany Watkins star-alt star-alt star-alt star-alt star-alt

"We love Bob!!! Always does a great job and is so friendly. Definitely goes above and beyond - thanks Bob!"

a year ago

Google review

Cathy Schiller

Cathy Schiller star-alt star-alt star-alt star-alt star-alt

"The service I receive is first class. Scott is warm and friendly and does an excellent job at removing my dogs poppies."

a year ago

Google review

Cassidy Reynolds

Cassidy Reynolds star-alt star-alt star-alt star-alt star-alt

"I’ve been using Poop911 for roughly 6 months now and have never been disappointed. They are on top of things, do a fantastic job, and the owner and every staff member I’ve gotten to meet have been phenomenal! They go above and beyond. If you’re on the fence about signing up for this service.. DO IT! You’ll be so glad you did."

a year ago

Google review

Tiffani Ogier

Tiffani Ogier star-alt star-alt star-alt star-alt star-alt

"The are so professional, search my entire yard and always leave it poo free!"

a year ago

Google review

MichaelL Forbes

MichaelL Forbes star-alt star-alt star-alt star-alt star-alt

"Dependable service helping us care for our property and 2 dogs."

a year ago

Google review

rhonda torres

rhonda torres star-alt star-alt star-alt star-alt star-alt

"The best of the best!!"

a year ago

Google review

Sharon B.

Sharon B. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"What a blessing this company has been for me!!  I had knee surgery and wasn't able to walk on uneven ground which includes my yard.  I was not able to clean up after my boy and Jonathan came faithfully to take care of my yard keeping it clean.  Jonathan would text me to say he was on his way...then text me when he was leaving...so much appreciate his thought..." Read more

a year ago

R. G.

R. G. star-alt star-alt star-alt star-alt star-alt

Northville, MI

"Great service!
Always dependable and very thorough. So glad I discovered this awesome group. This was a great gift for my very hard working daughter and she really appreciated this service while her dog was alive."

a year ago