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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Gregory Martin

Gregory Martin star-alt star-alt star-alt star-alt star-alt

"No stone unturned. Did a thorough job and even helped clean up other clutter as well. Offered additional products and services. They really went out of their way. I can't complain."

3 years ago

Google review

Sally Onnen

Sally Onnen

"Every week they show up like clockwork. My yard is left clean and spotless. The one occasion a new technician missed a spot they came right back and got it. I'm in Austin, TX"

3 years ago

Donald B.

Donald B. star-alt star-alt star-alt star-alt star-alt

Stanwood, WA

"Steve is the best. We have been using the service for years. We have two large breed dogs and a yard that requires a tractor to mow. He is great with the dogs and is really cool to chat with. Never had an issue and I'm all the way in Stanwood. The service has matured as his business grew. Communication with us is great. So in essence I don't have any issues...." Read more

3 years ago

Shelley B.

Shelley B. star-alt star-alt star-alt star-alt star-alt

United Neighborhood of Springdale, Tulsa, OK

"Booked a visit online, the day before my appointment I received a text message from Claudia to verify my 1st appointment, no one showed up, but I was "charged" at the time of the service, on the service receipt I got via email, it says my yard was serviced from 7:05am until 8:10am. I looked at my security cameras and at 7:05 someone pulled up into my..." Read more

3 years ago

Linda B.

Linda B. star-alt star-alt star-alt star-alt star-alt

Sparks, NV

"The scooper's do not show up sometimes and it's very inconvenient.
Usually when they show up the job is well done."

3 years ago

Rhonda Rossik

Rhonda Rossik star-alt star-alt star-alt star-alt star-alt

"Love the service"

3 years ago

Google review

Shelley B.

Shelley B. star-alt star-alt star-alt star-alt star-alt

United Neighborhood of Springdale, Tulsa, OK

"Booked a visit online, the day before my appointment I received a text message from Claudia to verify my 1st appointment, no one showed up, but I was "charged" at the time of the service, on the service receipt I got via email, it says my yard was serviced from 7:05am until 8:10am. I looked at my security cameras and at 7:05 someone pulled up into my yard fo..." Read more

3 years ago

Christina Dukes

Christina Dukes star-alt star-alt star-alt star-alt star-alt

"I love Poop 911! Arturo and Agustin are always courteous and do a great job on my yard! Thank you from me and my dogs!"

3 years ago

Google review

Dave Shu

Dave Shu star-alt star-alt star-alt star-alt star-alt

"I really like the service. They do a great job that I really don't want to do. Thanks!"

3 years ago

Google review

Clare W

Clare W star-alt star-alt star-alt star-alt star-alt

"I love this service! Super affordable and always do a great job. On time, and communicates everything timely."

3 years ago

Google review

Jessica Moss

Jessica Moss star-alt star-alt star-alt star-alt star-alt

"Poop911 was really amazing and professional I scheduled them when I was in a pinch and needed someone quickly and they were able to accommodate me! The person who came was so kind and professional and they did an amazing job. I highly recommend this company! I signed up for a recurring service after my first initial clean up and I’m super happy."

3 years ago

Google review

Christopher Furtado

Christopher Furtado

"Fantastic! Very helpful with the in between"

3 years ago

Gena Myers Reina

Gena Myers Reina

"I cannot contact anyone, never respond to my emails, I call and voicemail is full, the email on this site isn’t working either. I need to cancel my account effective immediately, I am moving and I do not want my card charged again. I’m paid in full. This is getting ridiculous."

3 years ago

MIchele Dunn

MIchele Dunn star-alt star-alt star-alt star-alt star-alt

"Great hard working group, throughly checks and cleans yard of dog waste. Last week they even let me know, very gently and professionally, I needed to have my dogs wormed!! Can’t say enough good things about this company!!!!"

3 years ago

Google review

Sandi Harnish

Sandi Harnish star-alt star-alt star-alt star-alt star-alt

"I have two large dogs and it’s so nice to never have to worry about cleaning up after them. It’s always taken care of. And for the price you can’t beat it."

3 years ago

Google review

Beth Burlage

Beth Burlage star-alt star-alt star-alt star-alt star-alt

"Poop 911 is a very professional company. They did an excellent job cleaning my yard every week. Very respectful of my dog. Quiet, you would never know they had been there. Highly recommend poop 911."

3 years ago

Google review

Hailey Williams (Hailzzz)

Hailey Williams (Hailzzz) star-alt star-alt star-alt star-alt star-alt

"Love this service! They take such good care of their customers & always respond timely & professionally. Thanks again!"

3 years ago

Google review

Tricia Ringler

Tricia Ringler

"We are new customers, they have charged us for 4 weeks but only showed 2. When questioned and sent pictures of the poop in my yard she was rude..even told me to get my ring checked. I was told they leave the bag that's how we know they were there..no bag = no service, not to mention the poop in the yard!"

3 years ago

Cassandra Oliver

Cassandra Oliver star-alt star-alt star-alt star-alt star-alt

"They are absolutely wonderful to work with. Easy to schedule with, consistent and professional. I would refer them to anyone !"

3 years ago

Google review

elwin braman

elwin braman star-alt star-alt star-alt star-alt star-alt

"Yard was great after the lady picked up all dog feces."

3 years ago

Google review

Katie Addis

Katie Addis star-alt star-alt star-alt star-alt star-alt

"Great communication and customer service from start to finish! We hired them to start with a spring clean up from 3 big dogs and they did a fantastic job. Absolutely recommend."

3 years ago

Google review

Belinda Z.

Belinda Z. star-alt star-alt star-alt star-alt star-alt

Quintana Roo, Mexico

"I have had POOP911 cleaning my yard since Jan 2020! I loved the service... so, why 2 stars?!?!A new franchise owner took over the Tucson location I n March of 2021. He did great for a while, then became flaky, then totally disappeared. I reached out to corporate, they we responsive at first, then evasive, then silent...5 stars for the first 2..." Read more

3 years ago

Brett Palmer

Brett Palmer star-alt star-alt star-alt star-alt star-alt

"POOP 911 so far has been the best POOP removal service we have used in the Minneapolis/St Paul area! Great PEEPS and Great Customer Service!"

3 years ago

Google review

Liz Kimoni

Liz Kimoni

"They rescheduled my visit because they were short staffed and charged me extra and canceled my service when I requested a refund for the over charge...its not my fault they are short staffed and needed to make schedule adjustments. I would not recommend them."

3 years ago

Belinda Z. star-alt star-alt star-alt star-alt star-alt

Quintana Roo, Mexico

"I have had POOP911 cleaning my yard since Jan 2020! I loved the service... so, why 2 stars?!?! A new franchise owner took over the Tucson location I n March of 2021. He did great for a while, then became flaky, then totally disappeared. I reached out to corporate, they we responsive at first, then evasive, then silent... 5 stars for the first 2 years, curr..." Read more

3 years ago