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POOP 911 Reviews & Testimonials

4.8 (7,114)

Reviews: 7,114


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

jill latimer

jill latimer star-alt star-alt star-alt star-alt star-alt

"POOP911, is doing the cleaning of my yard from my Greyhound following my Hip replacement surgery! It is a great price for the wonderful value of service they provide! they are friendly and have enjoyed the experience of on the phone and In person with the visit to the house! I have used them for 2 months and will probably use one additional month while I g..." Read more

4 years ago

Google review

Matthew Baning

Matthew Baning star-alt star-alt star-alt star-alt star-alt

"Scheduled a service for August 10, no one showed up and zero notification as to why... I have left several voice messages and still haven't received a call back... Update: A representative reach out today and took care of the yard... It looks very clean and the dogs def appreciate it!"

4 years ago

Google review

Leanne Regalla

Leanne Regalla

"Walt is awesome. My dog loves him and the service is fantastic. Highly recommend."

4 years ago

Rachel Peterson

Rachel Peterson star-alt star-alt star-alt star-alt star-alt

"When they show up, the service is great. That being said, I found that there are two charges on my account for services I don't think I got and I can't get ahold of anyone to figure out what happened there. I'm also moving and have been trying to get ahold of someone to cancel service (their online portal doesn't have a cancel option) and can't get anyone t..." Read more

4 years ago

Google review

Jamie Lynn Sprott

Jamie Lynn Sprott

"We are in 37076 area! We love our peeps at Poop 911! We have our yard poop picked once to twice a week. Then our boy Rocky is walk 30 minutes three x a week. Him love his walker Courtney and us humans do too. Customers service is Excellent. It is a great service to have. I highly recommend Poop 911!"

4 years ago

Jamie B.

Jamie B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Haven't had anyone show up for 2 weeks now. Been following up and was told today. Still nothing. Super bummed. Before this, we had a great consistent experience. Looking for another provider."

4 years ago

Geraldine Palmers

Geraldine Palmers star-alt star-alt star-alt star-alt star-alt

"Best decision ever made!! Good communication and always let you know if there are any delays in service. They text you to let you know they are on their way and they are always so professional. Would highly recommend! This is the best money I’ve ever spent!!"

4 years ago

Google review

Cynthia Yarwood

Cynthia Yarwood

"I been using them for 4 months, I must say amazing service.. my yard looks perfect every time. our pooper scooper is so nice and always goes above and beyond."

4 years ago

Junior Chef Nick

Junior Chef Nick star-alt star-alt star-alt star-alt star-alt

"They did an AMAZING!!! I have to say i was pleasantly surprised at how detailed they were! THANK YOU THANK YOU THANK YOU!!!"

4 years ago

Google review

Bryan Heckler

Bryan Heckler

"What's not to like? ⭐️⭐️⭐️⭐️⭐️"

4 years ago

Mary C.

Mary C. star-alt star-alt star-alt star-alt star-alt

San Francisco, CA

"If I could give this company 0 stars I would. They don't come and when they do they do a terrible job. They lie about coming. I just had someone come after being told they were here for three weeks in a row. When the other service came they filled a 5 gallon bucket. Clearly they were never here but yet they billed me every week without fail. Stay far away. T..." Read more

4 years ago

Brian M.

Brian M. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Poop 911 Las Vegas is a wonderful company. Our tech is very nice and personable. He seems to treat dogs proper and seems to love dogs(Even when my dogs continue to bark). I would recommend Poop 911 to anyone."

4 years ago

Gary Hanna

Gary Hanna

"I started off loving Poop911 and told many friends about their service. My dog is an escape artist and can open the gate to her pen. I put a clip in the latch to keep her safe. A couple of times P911 left the clip off so I emailed and explained my concern. Things got better for a while. Last 2 week they left the clip off again so I sent a stern email stating..." Read more

4 years ago

LeeAnne Whigham

LeeAnne Whigham

"These guys are awesome! They are very professional and they help keep my place clean!"

4 years ago

Robert Curci

Robert Curci star-alt star-alt star-alt star-alt star-alt

"They are always on time, very professional, never missed a spot!"

4 years ago

Google review

G H.

G H. star-alt star-alt star-alt star-alt star-alt

Barnstable, MA

"Update: After telling multiple people how great Poop911 is I have now discovered how crappy their customer service is. One of my dogs is an escape artist and can get the gate open. I keep a clip in the latch to keep her safe in her pen. On a couple of occasions I noticed Poop911 left the clip off so I sent them an email  explaining the importance of making s..." Read more

4 years ago

Todd Reynolds

Todd Reynolds star-alt star-alt star-alt star-alt star-alt

"Man, these guys are the best!!! They communicate well, show up when they say they will and do a fantastic job every time!! If you’re in Colorado Springs, call Jeremy, he does a fantastic job!"

4 years ago

Google review

Brandon Sharber

Brandon Sharber star-alt star-alt star-alt star-alt star-alt

"I can't say enough about this amazing company!! Incredible customer service and very very friendly!! Thanks so very much for all y'all do!"

4 years ago

Google review

Sissy Jones

Sissy Jones

"Damian has been out three times and does a wonderful job! There is a text before he comes so I can get the dogs in the house and a text when he leaves. Highly recommend this company."

4 years ago

Hannah A.

Hannah A. star-alt star-alt star-alt star-alt star-alt

Fort Collins, CO

"It started out ok. Then we switched to weekly. We were charged 3 different times when no one showed up to do the service. On the 4th time of them not showing up I terminated services. All I received was a "my apologies and we have terminated your service." Zero explanation or attempt to make the situation better. They are very difficu..." Read more

4 years ago

Andrewstructable V.

Andrewstructable V. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"The technician arrived precisely on time and did a thorough job cleaning up my pets waste. Highly affordable! And takes the stress and headache of picking up after my dogs off of me."

4 years ago

Noah Bales

Noah Bales star-alt star-alt star-alt star-alt star-alt

"Poop service is the best in Cincinnati compared to others"

4 years ago

Google review

Ashley McLaughlin

Ashley McLaughlin

"Reasonably priced and didn’t miss any piles!"

4 years ago

Natalie S.

Natalie S. star-alt star-alt star-alt star-alt star-alt

Henderson, NV

"Poop 911 is the best service I've ever had! I highly recommend them to everyone. Rick is the nicest man to work with!"

4 years ago

Anny Almonte

Anny Almonte star-alt star-alt star-alt star-alt star-alt

"This company is a lifesaver. With the weather being nice my yard looks good every week. They are very nice and professional. Sometimes take a bit long to answer a phone call but it’s understandable since they are always on the road. Best way to reach them well at least for me is via text. I have recommended them to family members and friends and so far every..." Read more

4 years ago

Google review