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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Aroma Alchemy

Aroma Alchemy star-alt star-alt star-alt star-alt star-alt

"I am a very happy customer of Poop 911. They are always courteous and prompt each week. My gate is always left closed and a sticker is left on my back door once the job is complete. For less than 10 bucks per week it's totally worth it!! I can easily recommend Poop 911 for your pet waste removal needs! Written by E. Westbrook on Quebec Ave"

9 years ago

Google review

Alexis C. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Apparently this business has a habit of signing up clients, charging credit cards and not doing the work. I emailed Scott multiple times without response. Terrible business!"

9 years ago

Anna I.

Anna I. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"I'll admit that I haven't used their services in maybe 9 months but have ordered service again based on my original experience. They were great the last time I used them. I wasn't able to meet them when they arrived as I was tied up on a conference call, but they texted me and were completely understanding. They said they would be as quiet as possible so..." Read more

9 years ago

Anna I.

Anna I. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"I'll admit that I haven't used their services in maybe 9 months but have ordered service again based on my original experience.  They were great the last time I used them.  I wasn't able to meet them when they arrived as I was tied up on a conference call, but they texted me and were completely understanding.  They said they would be as quiet as possible so..." Read more

9 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM.  This company started off well enough, with the clean up person coming by my house every other week to do clean up.  However, the clean up guy started skipping weeks.  I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the cl..." Read more

9 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the clean up at the..." Read more

9 years ago

Nessa S.

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago

Elaine D.

Elaine D. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've been using poop911 for 4 years and they have NEVER left my gate open. With 2 greyhounds, this is my primary concern. And not once have they dropped the ball. Every week for 4 years. My lawn guys however....  Thank you poop911 for putting my dogs' safety first."

9 years ago

Elaine D.

Elaine D. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I've been using poop911 for 4 years and they have NEVER left my gate open. With 2 greyhounds, this is my primary concern. And not once have they dropped the ball. Every week for 4 years. My lawn guys however.... Thank you poop911 for putting my dogs' safety first."

9 years ago

Judy Erickson

Judy Erickson star-alt star-alt star-alt star-alt star-alt

"I have 3 dogs and really hate cleaning up after them. Scott cleans every week on a Monday and does a bang-up job!. My yard is always clean and he is prompt. My dogs look forward to his being there."

9 years ago

Google review

Jenny G.

Jenny G. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"SO SO SO glad i found this place!! been using for a month so far and UBER happy.

i have a huge yard and they clean it very well.  They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them.  So i right away liked them.  You can tell there dog people.."

9 years ago

Jenny G.

Jenny G. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"SO SO SO glad i found this place!! been using for a month so far and UBER happy. i have a huge yard and they clean it very well. They don't even mind if my Boxers are out in the yard i caught the lady throwing the tennis ball for them. So i right away liked them. You can tell there dog people.."

9 years ago

Alex Prudic-dennis

Alex Prudic-dennis

"Great service for a great deal! My yard had a surplus of fecal patties, I'm talkin land mines, everywhere... When they were done it was like I didn't even have 2 dogs pooping back there!"

9 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right?I give him my cc on Friday and stayed home all day Monday.He finally calls me back at 3pm after I left messages asking where they are.......Oh my truck JUST now broke down.NOPE, I do not want these people on my property. Unprofessional and..." Read more

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone).  They came, rang the bell, said hello and went out back.  A bit later my husband came home and I asked if the guy was still out there.  He said no so I went and looked...  They did NOTHING.  I could see poop still from my door.  Clearly they..." Read more

10 years ago

Tisha L.

Tisha L. star-alt star-alt star-alt star-alt star-alt

Johnson City, TN

"I was super excited that I could schedule online and not have to talk to anyone (I HATE talking on the phone). They came, rang the bell, said hello and went out back. A bit later my husband came home and I asked if the guy was still out there. He said no so I went and looked... They did NOTHING. I could see poop still from my door. Clearly they didn'..." Read more

10 years ago

Elizabeth B.

Elizabeth B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Made appointment online Thursday they can't get her until Monday...not really 911 right? I give him my cc on Friday and stayed home all day Monday. He finally calls me back at 3pm after I left messages asking where they are....... Oh my truck JUST now broke down. NOPE, I do not want these people on my property. Unprofessional and rude."

10 years ago

Joel M.

Joel M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for t..." Read more

10 years ago

Joel M. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"WOW. Had Poop 911 for about 8 weeks. Some weeks they didnt clean, others they wouldnt complete the job. Left poop in a bag in my driveway 10 feet from my dumpster. You call the manager and he argues with you. Finally after several weeks of nothing being done. I called to cancel. The manager stated "you have been up my butt!" Well sir. Thank you for that. If..." Read more

10 years ago

James Allen II

James Allen II star-alt star-alt star-alt star-alt star-alt

"pewp"

10 years ago

Google review

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Kelsey R.

Kelsey R. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Well, it seems my experience is pretty much the same as everyone else's. We signed up for their service for 2 dogs and was getting charged every 2 weeks. After a month, they stopped showing up. They never came to clean up for like 2 months, yet my boyfriend was still getting charged the biweekly rate. And we tried contacting them multiple times to tell them..." Read more

10 years ago

Nancy A.

Nancy A. star-alt star-alt star-alt star-alt star-alt

Barrington, IL

"Here is the email I sent the corporate office after dealing with one of the rudest people I've come across.                I had requested an initial pick up to be done.  I've never used a service like this before, however, it had been a long winter and I have three dogs so I knew I would probably need some help.  I had asked that they only service the f..." Read more

10 years ago