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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Sara B

Sara B star-alt star-alt star-alt star-alt star-alt

"Always great service, kind people, and a clean yard. Worth it."

2 years ago

Google review

Michelle Reynolds

Michelle Reynolds star-alt star-alt star-alt star-alt star-alt

"I LOVE MY DOGS BUT HATE THE POOP!! Cleaning the poop out of my yard has always been a hassle. I had enough when I stepped in poop going to my hot tub! I put into google Poop Emergency and found Amanda and her team. They are affordable and doing a fantastic job. I would highly recommend investing in this service for yourself. Don’t step in poop!"

2 years ago

Joe Gregory

Joe Gregory star-alt star-alt star-alt star-alt star-alt

"Rachel & Corey in Dayton Ohio have been "rockstars" in providing an excellent service for my mother. I took a chance on them years ago in order to ensure my mom didn't injury herself when trying to pick-up waste pills in the yard. The service that was provided made it possible for mom to have her believed Gracie and not be worried about keeping the yard free..." Read more

2 years ago

Lorrie V.

Lorrie V. star-alt star-alt star-alt star-alt star-alt

Parsippany, NJ

"Pick up weekly working out great
If weather is bad will postpone but that's reasonable"

2 years ago

Brent Wood

Brent Wood star-alt star-alt star-alt star-alt star-alt

"1st service was today, and they did an amazing job."

2 years ago

Google review

Sean E.

Sean E. star-alt star-alt star-alt star-alt star-alt

PA, PA

"THIS COMPANY SUCKS! I would explain why they suck but I'm not putting any more time into my explanation than they did with me customer service wise. Just know that they don't pick up poop and they don't care about you as a customer. My wife and I did use clean green pooper scoopers before and they were awesome! Please support clean green if they come to your..." Read more

2 years ago

Bernard Links IV

Bernard Links IV star-alt star-alt star-alt star-alt star-alt

"Martin is absolutely incredible owner of his franchise. Very articulate. Transparent with Al costs, process and procedures of his operation. Very caring for his employees and the pets around the house. Ten outta ten recommend."

2 years ago

Google review

Mel B.

Mel B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Signed up- never showed up. Never returned calls.

Happy to update review if company resolves issue."

2 years ago

Greg Dulnikowski

Greg Dulnikowski star-alt star-alt star-alt star-alt star-alt

"I'm going on 3 years of using Poop911 Pittsburgh.. they've never missed one appointment. Friendly staff members, both on the phone and those that come out to perform the work."

2 years ago

Google review

Emily O.

Emily O. star-alt star-alt star-alt star-alt star-alt

Chimney Hills, Tulsa, OK

"Had a scheduled appointment for today. Their website said before noon. I received a text from the scooper at 1:05 that they would be here in 5 minutes. Never showed up. I got on the website to cancel future services and there is no option. Tried calling and no one answers. Absolutely horrible customer service."

2 years ago

Ash S.

Ash S. star-alt star-alt star-alt star-alt star-alt

Colorado Springs, CO

"Did a decent job when they did show up. However, they were inconsistent, didn't communicate and didn't pick up poop other than the main grass area which was 50% of the yard but it would have been nice to pick up on the rocks on the sides of the grass area, where our kid's trampoline is located, resulting in them having to avoid the path and smell."

2 years ago

Shane Hague

Shane Hague star-alt star-alt star-alt star-alt star-alt

"They do a wonderful job… when they show up. I had our initial cleaning done a month ago, and signed up for weekly visits. We went 3 weeks without a visit, without any type of communication and they randomly showed up yesterday. Better communication and time management would solve this!"

2 years ago

Google review

Cassandra S.

Cassandra S. star-alt star-alt star-alt star-alt star-alt

Saint Charles, MO

"I have left several voicemails with Rachel for over a week. I have yet to receive a call back. I also did an inquiry online incase phones were down but no emails either. I did book weekly services so I am hoping I hear soon as I am worried. The prices online are reasonable. You get your first service  F R E E. You can pay additional for odor..." Read more

2 years ago

Cali G.

Cali G. star-alt star-alt star-alt star-alt star-alt

Sacramento, CA

"Super disappointed!! The gentleman has cleaned my backyard for a second time and still the same results, yes he's in and out but he's missing a lot of spots so I'm going to cancel my weekly pick ups."

2 years ago

Margie Kraemer

Margie Kraemer star-alt star-alt star-alt star-alt star-alt

"Extremely professional. Easy to communicate with. I interacted with Matt. Very accommodating Jayton was so polite and so careful with my property. I highly recommend this company."

2 years ago

Google review

Jeff D.

Jeff D. star-alt star-alt star-alt star-alt star-alt

MI, MI

"Called and canceled for on first appt. A whole week later decline service's. Waste of time and poor customer service."

2 years ago

Karen Bennett

Karen Bennett star-alt star-alt star-alt star-alt star-alt

"Great customer service. Professional and on time workers. Highly recommend."

2 years ago

Google review

Jason Dettleff

Jason Dettleff star-alt star-alt star-alt star-alt star-alt

"I bought this service for my girlfriend for her Birthday month. She loved the service so she will be continuing the service herself. They did an excellent job"

2 years ago

Taylor Ormonde

Taylor Ormonde star-alt star-alt star-alt star-alt star-alt

"So glad to have found this company! Shane came out and did such an amazing job on our yard! We could not be happier! Thank you so much, Shane and poop 911 for coming out and making our yard clean again!"

2 years ago

Google review

Latoshia Imes

Latoshia Imes star-alt star-alt star-alt star-alt star-alt

"All I can say is I wish I had found them sooner. The friendliest demeanor, and such a thorough fantastic job. Don’t think about it…just sign up. That’s all I can say."

2 years ago

Google review

Michelle Miller

Michelle Miller star-alt star-alt star-alt star-alt star-alt

"Great service, great price, and friendly people!"

2 years ago

Google review

Michelle Lehman Miller

Michelle Lehman Miller star-alt star-alt star-alt star-alt star-alt

"We just hired Martin and his son, they provided great customer service with a great price. I highly recommend them!"

2 years ago

Bonni Grace

Bonni Grace star-alt star-alt star-alt star-alt star-alt

"Great service!! I don’t know why I ever went without it! I’d highly recommend!!"

2 years ago

Carrie Montagna-Ward

Carrie Montagna-Ward star-alt star-alt star-alt star-alt star-alt

"Stephanie and Rob are truly amazing. Not only is my yard spotless every week, but they take the time to play fetch with my dog while they are here. My dog loves Mondays. He can’t wait for Poop 911 to show up for playtime! Highly recommend!"

2 years ago

Matthew C.

Matthew C. star-alt star-alt star-alt star-alt star-alt

Los Angeles, CA

"Please look elsewhere for this type of service. I scheduled my initial visit with Poop911 in Hays County, Texas and they never showed up. I called the next day to see why they didn't come and they claimed two employees left the company and they were behind. Absolutely understandable, I could accommodate...just wish they had let me know ahead of time. They re..." Read more

2 years ago