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POOP 911 Reviews & Testimonials

4.8 (8,882)

Reviews: 8,882


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

T Millz

T Millz star-alt star-alt star-alt star-alt star-alt

"These guys do an amazing job and let’s me know when they are at my house."

6 years ago

Google review

Frank Petillo

Frank Petillo star-alt star-alt star-alt star-alt star-alt

"When purchasing the deodorizer, the company needs to use it more aggressively. They use a small bottle and Spritz it over the area where we need the astroturf (the dogs go on fake grass) sprayed more effectively. (saturating the area)"

6 years ago

Google review

Jessica Susan Cardinale

Jessica Susan Cardinale

"I attempted to contact them multiple times about my yard being skipped multiple times and the will not email or call me back. I will be canceling service if communication is not made by the time of next service date."

6 years ago

Kal Grant

Kal Grant

"Do NOT use this service! The people who handle service in our area left our gate unlocked in MULTIPLE visits. We discussed this with them at least three or four times, as we have had to chase our dogs all over the neighborhood because the service tram failed to lock the gate tightly. This happened again just today, and we spent thirty minutes chasing our..." Read more

6 years ago

Adam Kahn

Adam Kahn star-alt star-alt star-alt star-alt star-alt

"The job they’ve done has been great"

6 years ago

Google review

Edward Zaleski

Edward Zaleski star-alt star-alt star-alt star-alt star-alt

"Always a clean yard. Great job"

6 years ago

Google review

Courtney Skiles

Courtney Skiles star-alt star-alt star-alt star-alt star-alt

"I pay to have my yard and rocks surrounding my yard scooped. I’ve had poop 911 coming out for about 3 weeks now. At first there was still so much poop left I wondered if they had come at all or if the technician who performed the work couldn’t see well...something. It’s gotten a bit better as time goes on, but there is still room for improvement. I’m only us..." Read more

6 years ago

Google review

Kathleen Duggan

Kathleen Duggan star-alt star-alt star-alt star-alt star-alt

"I love you guys. I have been out of town and will catch up on the bill"

6 years ago

Google review

Alex Morales

Alex Morales star-alt star-alt star-alt star-alt star-alt

"Excellent service, highly recommend and worth every penny. I get weekly yard cleaning and the odor spray! Absolutely love it."

6 years ago

Google review

Ervin M.

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero.  I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

6 years ago

Brandi Rain

Brandi Rain star-alt star-alt star-alt star-alt star-alt

"Love the service. No poop left behind. Amazing!!"

6 years ago

Google review

Ervin M. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"They get one star only because I'd now allowed to give them a zero. I called them NINE TIMES, they finally returned 3 of those and left messages on my voice mail. I called 3 more times, zip. VERY unprofessional, and I can't say that I'm surprised at 16 negative reviews."

6 years ago

tionas01

tionas01 star-alt star-alt star-alt star-alt star-alt

"All went well! Finished quickly and thoroughly. I will Be using this service monthly. Brian was pleasant and explained the process so that we could be on the same page."

6 years ago

Google review

michael smith

michael smith star-alt star-alt star-alt star-alt star-alt

"10/10 great owners and business definitely recommend this service! You guys are great!"

6 years ago

Google review

Devan Eve

Devan Eve star-alt star-alt star-alt star-alt star-alt

"Great service! My backyard was very clean when they came through. Would definitely recommend this company!"

6 years ago

Google review

karen rathkey

karen rathkey star-alt star-alt star-alt star-alt star-alt

"Always does a thorough job!"

6 years ago

Google review

Kelly Mittnacht

Kelly Mittnacht

"Someone needs to call bbb & maybe the problem solvers. If y’all were smart you’d call your banks or credit cards & stop payments & go elsewhere."

6 years ago

Heather Stickney

Heather Stickney star-alt star-alt star-alt star-alt star-alt

"Poop 911 is reliable and has done an outstanding job keeping our yard clean. I would highly recommend their services."

6 years ago

Google review

Edward Rivera

Edward Rivera

"After my dog passed away I informed the company their service was no longer required. The following month they billed me again and the crazy part is no one came to my home they just billed me. I contacted the manager of the Connecticut Poop911. He apologized and promised to refund my money. His reason for the charge I didn’t call him. So I guess that gave hi..." Read more

6 years ago

Edward R.

Edward R. star-alt star-alt star-alt star-alt star-alt

Stratford, CT

"After my dog passed away I informed the company their service was no longer required. The following month they billed me again and the crazy part is no one came to my home that just billed me. I contacted the manager of the Connecticut Poop911. He apologized and promised to refund my money. His reason for the charge I didn't call him. So I guess that gave ho..." Read more

6 years ago

Megan H

Megan H star-alt star-alt star-alt star-alt star-alt

"I have been with them for 2 years and unfortunately I will be canceling. They changed the clean up day without telling me and were unable to do clean up on the day I needed. I also have been trying to reach them for probably 4 months to see if I could do an additional clean up and have not been able to get them to call me back, text me back, or even have one..." Read more

6 years ago

Google review

Kelly LaForge

Kelly LaForge star-alt star-alt star-alt star-alt star-alt

"Well worth it!!!!"

6 years ago

Google review

Deborah Pelham

Deborah Pelham

"Would highly recommend them. Service exceptional and reliable."

6 years ago

Jerri P.

Jerri P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"This company is so frustrating!!! They are a no-show last week but charged me. I contacted him, reversed the charges and stated that he would be here first thing Monday. Again, no show. No show on Thursday due to holiday but stated he would be here Friday. No show again! Not returning messages. I'm done! Can't stay in business if you don't perform the servic..." Read more

6 years ago

Jerri P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"This company is so frustrating!!! They are a no-show last week but charged me. I contacted him, reversed the charges and stated that he would be here first thing Monday. Again, no show. No show on Thursday due to holiday but stated he would be here Friday. No show again! Not returning messages. I'm done! Can't stay in business if you don't perform the servic..." Read more

6 years ago