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POOP 911 Reviews & Testimonials

4.8 (8,626)

Reviews: 8,626


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Susan B.

Susan B. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I signed up online and thought amazing.  First service was great!  Second visit really you left four piles and my dogs had not been out that after your service.  Finally reached someone and they stated tech would be back out.  Nothing, no additional calls - no response to email and guess what THEY CHARGED ME FOR THE VISIT and even double charged me.  NEVER A..." Read more

11 years ago

Robyn B. star-alt star-alt star-alt star-alt star-alt

Tulsa, OK

"What a difference Tulsa Poop 911 makes to our yard. Dogs love it! We love it! The owner, Jon, is incredibly responsive and prompt. Thanks Poop 911."

11 years ago

Danielle P.

Danielle P. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Can't believe the terrible customer service!!! First few months were fine but then all of a sudden we noticed nobody showing up to clean the poop. Our credit card expired, which we called to update the same month, but because they didn't update it in their system they just stopped showing up! Seriously?? Maybe give your customer a call!Very happy with ou..." Read more

11 years ago

Michyle B.

Michyle B. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"These guys do a wonderful job and are so easy to get a hold of if you need to make schedule changes.  My dog is happy, my yard is happy, I am happy.  I have them come by every other week but they have plans available that fit any schedule.  I highly recommend hiring them!"

11 years ago

Emily R.

Emily R. star-alt star-alt star-alt star-alt star-alt

Cypress, TX

"The worst customer service ever.  They never even got to service my yard.  Communication was through email and Landa only blamed me and made excuses for their service.  All my info was entered online and they didn't keep their word for when they would come out.  I sent a follow up email for them to confirm again even after they didn't show and the email back..." Read more

11 years ago

Emily R.

Emily R. star-alt star-alt star-alt star-alt star-alt

Cypress, TX

"The worst customer service ever. They never even got to service my yard. Communication was through email and Landa only blamed me and made excuses for their service. All my info was entered online and they didn't keep their word for when they would come out. I sent a follow up email for them to confirm again even after they didn't show and the email back..." Read more

11 years ago

Angela S. star-alt star-alt star-alt star-alt star-alt

Edmond, OK

"We have four dogs which means a lot of poop. Poop 911 comes to scoop our backyard every week and we couldn't be more pleased. Jon and Bill are both very professional, courteous, and do an amazing job of making our backyard look like we don't even have dogs! Such a great service, we wish we would have signed up sooner!"

11 years ago

Angela S. star-alt star-alt star-alt star-alt star-alt

Edmond, OK

"We have four dogs which means a lot of poop. Poop 911 comes to scoop our backyard every week and we couldn't be more pleased. Jon and Bill are both very professional, courteous, and do an amazing job of making our backyard look like we don't even have dogs! Such a great service, we wish we would have signed up sooner!"

11 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Temecula, CA

"Great service and value. I have two dogs and let's face it, this is the job that no one wants to do. They come by weekly and take care of the dirty business. It's reasonably priced and regular. I love it!"

11 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Long Beach, CA

"Great service and value. I have two dogs and let's face it, this is the job that no one wants to do. They come by weekly and take care of the dirty business. It's reasonably priced and regular. I love it!"

11 years ago

Rebbecca S.

Rebbecca S. star-alt star-alt star-alt star-alt star-alt

Grand Island, NE

"Horrible!  If you're looking for dog waste removal service find someone else.  While their prices are reasonable, their customer service is beyond horrible.  While I only have a small yard, I can pick it up myself, I just don't want to put it in my trash bins as it stinks them up.  Phew!  I signed up online on either Monday or Tuesday.  I talked to a female..." Read more

11 years ago

Rebbecca S.

Rebbecca S. star-alt star-alt star-alt star-alt star-alt

Grand Island, NE

"Horrible! If you're looking for dog waste removal service find someone else. While their prices are reasonable, their customer service is beyond horrible. While I only have a small yard, I can pick it up myself, I just don't want to put it in my trash bins as it stinks them up. Phew! I signed up online on either Monday or Tuesday. I talked to a female..." Read more

11 years ago

Stacy F. star-alt star-alt star-alt star-alt star-alt

Glenpool, OK

"We called in the Poop911 Service because the grass in our yard was dying. We have 2 big labrador retrievers. I didn't realize how much their excrement was killing our yard. Within the first few weeks of this service, we noticed a DRAMATIC difference in the health of our yard. Areas that were dying came back to life, everything was greener. It has been w..." Read more

12 years ago

JoAnn C. star-alt star-alt star-alt star-alt star-alt

Broken Arrow, OK

"It's hard to find this level of professionalism and customer service in any business and they do a great job."

12 years ago

Chris McLean

Chris McLean star-alt star-alt star-alt star-alt star-alt

"We've been using Poop 911 for quite a while and have had great service from all the scoopers! Worth every penny!"

12 years ago

Google review

Gayla Harrell

Gayla Harrell star-alt star-alt star-alt star-alt star-alt

"Don't remember how I found out about this company and Jon Wood ( the owner), but am so glad I did! This is one of the best companies I've ever had dealings with. Prices are very reasonable, great customer service, they go above and beyond to make sure your a satisfied customer. Happy, happy, happy! They are prompt, efficient, trustworthy and you hardly e..." Read more

12 years ago

Google review

Gayla H.

Gayla H. star-alt star-alt star-alt star-alt star-alt

Moore, OK

"Started using Poop 911 in Feb. 2013.  Don't remember how I found out about this company and Jon Wood ( the owner), but am so glad I did!  This is one of the best companies I've ever had dealings with.  Prices are very reasonable, great customer service, they go above and beyond to make sure your a satisfied customer.  Happy, happy, happy!  They are prompt, e..." Read more

12 years ago

Gayla H. star-alt star-alt star-alt star-alt star-alt

Moore, OK

"Started using Poop 911 in Feb. 2013. Don't remember how I found out about this company and Jon Wood ( the owner), but am so glad I did! This is one of the best companies I've ever had dealings with. Prices are very reasonable, great customer service, they go above and beyond to make sure your a satisfied customer. Happy, happy, happy! They are prompt, e..." Read more

12 years ago

C. W.

C. W. star-alt star-alt star-alt star-alt star-alt

El Dorado Hills, CA

"I have used this service for several months, and each month I am less satisfied with the waste pickup.  I just cancelled my account because I am extremely unhappy with the missed piles each week.  I have been paying weekly for 3 dogs, and yet still have tons left over each week.  Customer Service is a joke, and I do NOT recommend this service to anyone"

12 years ago

C. W. star-alt star-alt star-alt star-alt star-alt

El Dorado Hills, CA

"I have used this service for several months, and each month I am less satisfied with the waste pickup. I just cancelled my account because I am extremely unhappy with the missed piles each week. I have been paying weekly for 3 dogs, and yet still have tons left over each week. Customer Service is a joke, and I do NOT recommend this service to anyone"

12 years ago

Natalie B.

Natalie B. star-alt star-alt star-alt star-alt star-alt

Capitola, CA

"What a joke.  I scheduled a visit online and they never came.  What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming.  I wasted a valuable vacation day waiting for them all day.  I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more

12 years ago

Natalie B.

Natalie B. star-alt star-alt star-alt star-alt star-alt

Capitola, CA

"What a joke. I scheduled a visit online and they never came. What made it worse is that I had emailed them twice during the week to ask a question and confirm they were coming. I wasted a valuable vacation day waiting for them all day. I would have become a regular customer if they were half way decent -- instead I am so aggravated by their poor, actuall..." Read more

12 years ago

Jessica M.

Jessica M. star-alt star-alt star-alt star-alt star-alt

Tulsa, OK

"I used Poop 911 for the 1st time last week and they did a GREAT job! We will continue using them weekly for our crappy needs :)
Thanks!!!!"

12 years ago

Jessica M. star-alt star-alt star-alt star-alt star-alt

Tulsa, OK

"I used Poop 911 for the 1st time last week and they did a GREAT job! We will continue using them weekly for our crappy needs :) Thanks!!!!"

12 years ago

Bree S.

Bree S. star-alt star-alt star-alt star-alt star-alt

Castle Rock, CO

"These guys are great for poop!  I have a north facing backyard which means it is snow covered for most of the winter which means there is a whole lot of poop back there when spring hits!  I just couldn't face the job this year and found these guys on Yelp.  Scheduling and payment was easy online.  I even had to reschedule due to a large snowstorm.  The owner..." Read more

12 years ago