POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Robin Houston

Robin Houston star-alt star-alt star-alt star-alt star-alt

"Poop 911 always shows up undisturbed. It's like having a dog poop fairy and I never even have to think about it! So glad I use this service! Highly recommended!"

3 years ago

Google review

Jennifer LaRosa

Jennifer LaRosa star-alt star-alt star-alt star-alt star-alt

"I have 5 dogs and 2 teenagers and a very busy backyard. Poop 911 are literally lifesavers!!!!!"

3 years ago

Google review

Chance Parsons

Chance Parsons star-alt star-alt star-alt star-alt star-alt

"The poop mountain was magically gone when I got home. They are great."

3 years ago

Google review

Richard Collins

Richard Collins star-alt star-alt star-alt star-alt star-alt

"Always do a great job and great communication"

3 years ago

Google review

Kendra Stewart

Kendra Stewart star-alt star-alt star-alt star-alt star-alt

"Excellent service. Makes it very convenient to have the dog mess cleaned up by a professional team with my busy schedule. The team leaves the yard smelling nice with the scented product they use after they finish cleaning up the dog mess. Thank you for offering a great service!"

3 years ago

Google review

Louise Duran

Louise Duran star-alt star-alt star-alt star-alt star-alt

"Weekly service , Always on time , cleans backyard thoroughly. Do not have to be home for service to.be performed. Honest , they found a cellphone and returned it to me."

3 years ago

Google review

Bethany Devine

Bethany Devine star-alt star-alt star-alt star-alt star-alt

"Katie has been fantastic! Our yard is cleaned of pet waste weekly and I appreciate how thorough she is. In all weather: rain and even the snow, she does a great job. A really great service to have and a job well done!"

3 years ago

Google review

Carol Schwarzlose Johnson

Carol Schwarzlose Johnson

"Curt arrived promptly. Cleaned up several months of poop, and suggested not doing patio hose off. My invoice was promptly adjusted. Great service for the mobility challenged, like me!!!"

3 years ago

Angel Bravo

Angel Bravo star-alt star-alt star-alt star-alt star-alt

"I highly recommend this service for dog owners! Katie is dependable and does a fantastic job every week"

3 years ago

Google review

Ariane Crumb Carter

Ariane Crumb Carter

"These people have been the best thing to happen to us. Not having to worry about picking up after my pup has relieved so much stress on me. Her cousin is staying with us temporarily and they have been feeling the love from our lady! she is so sweet. She gave us a Christmas card last year and I almost cried. I'm so awful with names, but thank you so much for..." Read more

3 years ago

Tonya Sayles-Houston

Tonya Sayles-Houston star-alt star-alt star-alt star-alt star-alt

"I will definitely use them again! I have a large back yard and it was cheap."

3 years ago

Google review

Jess Graham

Jess Graham

"Made an appt, no one ever showed. I called and left a message that no one ever came. No call back but suddenly my card is charged and cannot get a hold of anyone."

3 years ago

Mel Montalvo

Mel Montalvo

"The last two weeks, the technician says they picked up the poop in our backyard, but haven’t. But still charged us. I called multiple times and no one picks up. Can’t even leave a message because the mailbox is full. EDIT:: it is now 3/1 & no one has called me in response to my review, my text message, or anything. Our yard HAS STILL NOT BEEN SERVICED. It..." Read more

3 years ago

d rank

d rank star-alt star-alt star-alt star-alt star-alt

"First off, I have a German Shepard and a Shiba Inu. My yard was a nightmare after a winter of not keeping up with picking up their poop. I kept wanting to go out and do it when the weather would break but it was to much for my little scooper I have and I just felt overwhelmed. I gave up and made an appointment with these guys. Within two days they were here..." Read more

3 years ago

Google review

Sarah Kolcun Tevis

Sarah Kolcun Tevis

"We have had this service for quite some time and were incredibly happy until recently. A technician hasn’t been to our house for weeks now. Granted there were a couple of snow days, but have since been charged even though a technician didn’t show up. We were told last week that the owners would be by the next day personally to clean our yard and no one ha..." Read more

3 years ago

Mary Waterman

Mary Waterman star-alt star-alt star-alt star-alt star-alt

"Being disabled it has been difficult to do it myself. I no longer have any worries"

3 years ago

Google review

Denise Christopher

Denise Christopher

"Efficient and thorough service. I will definitely use this service again in the future."

3 years ago

Kimberly M.

Kimberly M. star-alt star-alt star-alt star-alt star-alt

NY, NY

"They were good for at least 4 months then I started to see where they missed and my yard is small so not hard to miss. Then my son started working nights and said he would watch when I got the text that they were coming so dog put inside. He watched he said they were there less than 5 minutes multiple visits and so I guess that is why not a good job. I email..." Read more

3 years ago

Karol Toliver

Karol Toliver star-alt star-alt star-alt star-alt star-alt

"He was very friendly and professional. Did a great job."

3 years ago

Google review

Patty J

Patty J star-alt star-alt star-alt star-alt star-alt

"This is a new business to me. Dog waste removal! They have been dependable and friendly! A great service and value to me!"

3 years ago

Google review

Delaina Colton

Delaina Colton

"They canceled services with out telling us. When I finally reached out to get an answer, it took several weeks for that. I DO NOT recommend them as they have NO customer service skills. Call the other company in town. You'll thank me later."

3 years ago

Mike Seymour

Mike Seymour star-alt star-alt star-alt star-alt star-alt

"I set everything up online and got a confirmation email very quickly. Original appointment was for last week but due to over scheduling they had to postpone a week. He did a pretty thorough job and I felt so bad that he had so much to pick up I had to give a tip. My doggos and I are looking forward to him returning and keeping the yard picked up."

3 years ago

Google review

Michelle Gorka

Michelle Gorka

"I have been a Poop911 customer for years and LOVE them! Great communication! Great service! Would recommend to anyone looking for a scooping service. ⭐️⭐️⭐️⭐️⭐️"

3 years ago

Timothy Wright

Timothy Wright star-alt star-alt star-alt star-alt star-alt

"I just started using them and they immediately responded and had someone the very next day! The technicians that have come were very professional, and kind, I’m looking forward to the services to continue. Thank you for all that you do!"

3 years ago

Google review

christybuc

christybuc star-alt star-alt star-alt star-alt star-alt

"Did an amazing job getting my yard cleaned in the first visit. I’m actually excited about this service and having them out weekly."

3 years ago

Google review