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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Lisa Williamson

Lisa Williamson star-alt star-alt star-alt star-alt star-alt

"They are great! I appreciate the help they give me. I have bad arthritis in my back and they allow me to keep up with a tough job. Well worth it!!!!"

4 years ago

Google review

John R.

John R. star-alt star-alt star-alt star-alt star-alt

Rhodes Ranch, Las Vegas, NV

"We're very happy with the service we received. Prompt arrival, excellent work ethic and great communication . Pulled weeds , cleaned poop, deodorized and sprayed down the patio . We have a rock backyard and they were still able to get every little thing. Amazing service !"

4 years ago

John R. star-alt star-alt star-alt star-alt star-alt

Rhodes Ranch, Las Vegas, NV

"We're very happy with the service we received. Prompt arrival, excellent work ethic and great communication . Pulled weeds , cleaned poop, deodorized and sprayed down the patio . We have a rock backyard and they were still able to get every little thing. Amazing service !"

4 years ago

Kay N.

Kay N. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more

4 years ago

Kay N. star-alt star-alt star-alt star-alt star-alt

Citrus Heights, CA

"This company was slow to respond and difficult with scheduling. Never consistently there at any given time, and sometimes a person would just show up in my yard without notice. They cleaned up fine but I never really smelled a difference with the odor neutralizer. They are also on the pricey side. I found my rep very difficult to communicate with, and upon e..." Read more

4 years ago

Bruce Y

Bruce Y star-alt star-alt star-alt star-alt star-alt

"Always on time always does a great job"

4 years ago

Google review

Karen V.

Karen V. star-alt star-alt star-alt star-alt star-alt

Rowlett, TX

"First time the guy came out he was here for 5 min and missed several spots.Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras!Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better ...." Read more

4 years ago

Tom Owen

Tom Owen

"Today was the first time poop 911 came. Very nice young man called ahead that he would be here soon— Did a great job & even deodorant was great too! Very happy that I hired them"

4 years ago

Karen V. star-alt star-alt star-alt star-alt star-alt

Rowlett, TX

"First time the guy came out he was here for 5 min and missed several spots. Second time they charged me and did not show. Had to call and they had the nerve to ask me if I was sure the guy did not come. We have cameras! Today he came for 5 min and missed the deck. So done with my this company what a waste of money. My neighbor kids can do better . It's a lu..." Read more

4 years ago

Jeffrey Vannorsdall

Jeffrey Vannorsdall

"The clean up service is great makes my life so easy now thank you so much."

4 years ago

Laura Ambrose

Laura Ambrose

"Amazing service! Amanda is the best, very thorough, and saves me so much time!"

4 years ago

Sue Grosse

Sue Grosse star-alt star-alt star-alt star-alt star-alt

"I called for a one time pickup and was really thrilled with the good job Heather did. She is a very professional and extremely nice young lady. I had been recovering from an injury and wasn’t able to keep up with the yard. I wouldn’t hesitate to recommend her or call back if I find I still need the service."

4 years ago

Google review

Wendy R.

Wendy R. star-alt star-alt star-alt star-alt star-alt

Oakland, NJ

"best poop service i ever had.  love this company very good service get receipts each visit"

4 years ago

Wendy R. star-alt star-alt star-alt star-alt star-alt

Oakland, NJ

"best poop service i ever had. love this company very good service get receipts each visit"

4 years ago

Wendy Clark

Wendy Clark star-alt star-alt star-alt star-alt star-alt

"Poop 911 did an amazing job. Well worth it. Thank you again"

4 years ago

Google review

jill latimer

jill latimer star-alt star-alt star-alt star-alt star-alt

"POOP911, is doing the cleaning of my yard from my Greyhound following my Hip replacement surgery! It is a great price for the wonderful value of service they provide! they are friendly and have enjoyed the experience of on the phone and In person with the visit to the house! I have used them for 2 months and will probably use one additional month while I g..." Read more

4 years ago

Google review

Matthew Baning

Matthew Baning star-alt star-alt star-alt star-alt star-alt

"Scheduled a service for August 10, no one showed up and zero notification as to why... I have left several voice messages and still haven't received a call back... Update: A representative reach out today and took care of the yard... It looks very clean and the dogs def appreciate it!"

4 years ago

Google review

Leanne Regalla

Leanne Regalla

"Walt is awesome. My dog loves him and the service is fantastic. Highly recommend."

4 years ago

Rachel Peterson

Rachel Peterson star-alt star-alt star-alt star-alt star-alt

"When they show up, the service is great. That being said, I found that there are two charges on my account for services I don't think I got and I can't get ahold of anyone to figure out what happened there. I'm also moving and have been trying to get ahold of someone to cancel service (their online portal doesn't have a cancel option) and can't get anyone t..." Read more

4 years ago

Google review

Jamie Lynn Sprott

Jamie Lynn Sprott

"We are in 37076 area! We love our peeps at Poop 911! We have our yard poop picked once to twice a week. Then our boy Rocky is walk 30 minutes three x a week. Him love his walker Courtney and us humans do too. Customers service is Excellent. It is a great service to have. I highly recommend Poop 911!"

4 years ago

Jamie B.

Jamie B. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Haven't had anyone show up for 2 weeks now. Been following up and was told today. Still nothing. Super bummed. Before this, we had a great consistent experience. Looking for another provider."

4 years ago

Geraldine Palmers

Geraldine Palmers star-alt star-alt star-alt star-alt star-alt

"Best decision ever made!! Good communication and always let you know if there are any delays in service. They text you to let you know they are on their way and they are always so professional. Would highly recommend! This is the best money I’ve ever spent!!"

4 years ago

Google review

Cynthia Yarwood

Cynthia Yarwood

"I been using them for 4 months, I must say amazing service.. my yard looks perfect every time. our pooper scooper is so nice and always goes above and beyond."

4 years ago

Junior Chef Nick

Junior Chef Nick star-alt star-alt star-alt star-alt star-alt

"They did an AMAZING!!! I have to say i was pleasantly surprised at how detailed they were! THANK YOU THANK YOU THANK YOU!!!"

4 years ago

Google review

Bryan Heckler

Bryan Heckler

"What's not to like? ⭐️⭐️⭐️⭐️⭐️"

4 years ago