POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Emsud S. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."

9 years ago

Matthew P.

Matthew P. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"-THIEFS- This company has been a shit show from the startA kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the..." Read more

9 years ago

Anna G D.

Anna G D. star-alt star-alt star-alt star-alt star-alt

Berwyn, IL

"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more

9 years ago

Camie M.

Camie M. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."

9 years ago

Anna G D. star-alt star-alt star-alt star-alt star-alt

Berwyn, IL

"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more

9 years ago

Camie M. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."

9 years ago

Matthew P.

Matthew P. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"-THIEFS- This company has been a shit show from the start A kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the owner,..." Read more

9 years ago

Kayla Schumacher

Kayla Schumacher star-alt star-alt star-alt star-alt star-alt

"Gr8"

9 years ago

Google review

Tom B.

Tom B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right?My house has a back alley and that's where the trash cans are.  Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead.Not a huge deal but it's anno..." Read more

9 years ago

Tom B.

Tom B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right? My house has a back alley and that's where the trash cans are. Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead. Not a huge deal but it's annoying. We al..." Read more

9 years ago

Alexis Brewer

Alexis Brewer star-alt star-alt star-alt star-alt star-alt

"I've been using this service for over a year. Staff is very friendly and do a great job. Highly recommend using them!"

9 years ago

Google review

Shawn F.

Shawn F. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"Do not sign up for this service. We had it for a few months and when we went to cancel the service it was impossible to get ahold of anyone in there office. Left several messages to cancel the service with no response. They continued to charge my card. I finally had to get my credit card company involved to block charges from these jokers. Buyer beware!!"

9 years ago

Jessica G.

Jessica G. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Poop911 has been my most reliable pooper-scooper for the last 6 months! Great prices too!"

9 years ago

Tripp Martin

Tripp Martin star-alt star-alt star-alt star-alt star-alt

"Hhhh"

9 years ago

Google review

Hugo V.

Hugo V. star-alt star-alt star-alt star-alt star-alt

Round Rock, TX

"Was at an Airbnb for a couple weeks with my two dogs.  Had POOP 911 come out twice and then a third time on the last day we were there.  Easy to work with the guys at Poop 911."

9 years ago

Rolly Loredo

Rolly Loredo star-alt star-alt star-alt star-alt star-alt

"Best service in town, best prices, and friendly people"

9 years ago

Billy Cravin

Billy Cravin star-alt star-alt star-alt star-alt star-alt

"I can't rave enough about this company!! First of all, I didn't know they really existed. My wife and I decided to google it as a joke but imagine our surprise when this company's name appeared. I called and set up and appointment, the guy came out and it was almost as if he worked some kind of wizardry on my yard. My yard had no trace of dog poop, in fact,..." Read more

9 years ago

Google review

Cassie L.

Cassie L. star-alt star-alt star-alt star-alt star-alt

"I was hesitant about getting this service because I've had bad experiences with other companies, but I love the convenience and the owner, Raymond, is flexible and reliable, and price is pretty great too! Thanks for the great service!"

9 years ago

Google review

Aroma Alchemy

Aroma Alchemy star-alt star-alt star-alt star-alt star-alt

"I am a very happy customer of Poop 911. They are always courteous and prompt each week. My gate is always left closed and a sticker is left on my back door once the job is complete. For less than 10 bucks per week it's totally worth it!! I can easily recommend Poop 911 for your pet waste removal needs! Written by E. Westbrook on Quebec Ave"

9 years ago

Google review

Alexis C. star-alt star-alt star-alt star-alt star-alt

Reno, NV

"Apparently this business has a habit of signing up clients, charging credit cards and not doing the work. I emailed Scott multiple times without response. Terrible business!"

9 years ago

Anna I.

Anna I. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"I'll admit that I haven't used their services in maybe 9 months but have ordered service again based on my original experience. They were great the last time I used them. I wasn't able to meet them when they arrived as I was tied up on a conference call, but they texted me and were completely understanding. They said they would be as quiet as possible so..." Read more

9 years ago

Anna I.

Anna I. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"I'll admit that I haven't used their services in maybe 9 months but have ordered service again based on my original experience.  They were great the last time I used them.  I wasn't able to meet them when they arrived as I was tied up on a conference call, but they texted me and were completely understanding.  They said they would be as quiet as possible so..." Read more

9 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM.  This company started off well enough, with the clean up person coming by my house every other week to do clean up.  However, the clean up guy started skipping weeks.  I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the cl..." Read more

9 years ago

Michael E.

Michael E. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"THIS COMPANY IS A SCAM. This company started off well enough, with the clean up person coming by my house every other week to do clean up. However, the clean up guy started skipping weeks. I first failed to notice, as I attributed the lack of full clean up to just "how the process works" (as there was routinely waste left over after the clean up at the..." Read more

9 years ago

Nessa S.

Nessa S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"First time they came out they did an awesome job. Every time there after it got a little worse. They have shown up several times in a row and haven't bothered to re-schedule."

9 years ago