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POOP 911 Reviews & Testimonials

4.8 (8,626)

Reviews: 8,626


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Christine Clayton Economous

Christine Clayton Economous

"Twice now I've been charged for services and nothing was done. I called customer service on Saturday and is now Wednesday and have not heard from anyone. I also emailed yesterday with a ton of pictures showing that nothing was done yet you've charged me again. That is a terrible way to do business."

9 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT!

I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

9 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT! I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

9 years ago

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible.  I will will admit that I am to blame for using this spotting service for several months and not just moving on.  Their responsiveness is just awful.  The young woman who answers the phone is consistently rude.  The manager does not pay attention to what you tell her.  It sounds like she is overwhelmed and that the owner of the company h..." Read more

9 years ago

Claudia S

Claudia S star-alt star-alt star-alt star-alt star-alt

"We are very pleased with the Job Bryan has been doing on a weekly basis since starting in March 2016. He's very professional, hard working and courteous. It's simply a pleasure having him ease our workload and to come home to a clean yard. He certainly is an invaluable asset to your Company. Keep up the good work :) From a happy Poop911 Customer"

9 years ago

Google review

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more

9 years ago

Amy Lindsey

Amy Lindsey star-alt star-alt star-alt star-alt star-alt

"Did an amazing job!!! started with a yard full of dogs business spent a few hours picking up the yard. Then came every week after that and did an amazing job. Would highly recommend this company!!!"

9 years ago

Google review

Samantha Bell

Samantha Bell star-alt star-alt star-alt star-alt star-alt

"Love this company they are very kind and polite. They always shut the gate behind them. Once they missed a few piles not in a noticeable spot and they came right back out within 30 minutes of me calling them and when they came they were very polite and got the missed spots plus new ones, and every since then they haven't missed one spot!!!"

9 years ago

Google review

Animal Minds

Animal Minds star-alt star-alt star-alt star-alt star-alt

"Excellent service!! Scott is always on time and very dependable."

9 years ago

Google review

Laura Cox

Laura Cox star-alt star-alt star-alt star-alt star-alt

"Amazing company!! I highly recommend this company to everyone!!! They are the best Scoopers around!!! (I promise I'm not just a scam lol.)"

9 years ago

Google review

Becky H.

Becky H. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"I signed up for this service and they did not do a very good job removing the poop in my backyard but seemed to have got the majority of it. The next time they were supposed to come, they did not show up at all but still charged me. They do not answer their phone AT ALL. I had to remove my credit card online and call my credit card company to dispute the cha..." Read more

9 years ago

Becky H. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"I signed up for this service and they did not do a very good job removing the poop in my backyard but seemed to have got the majority of it. The next time they were supposed to come, they did not show up at all but still charged me. They do not answer their phone AT ALL. I had to remove my credit card online and call my credit card company to dispute the cha..." Read more

9 years ago

Annilsa F.

Annilsa F. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."

9 years ago

Annilsa F. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."

9 years ago

Emsud S.

Emsud S. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."

9 years ago

Emsud S. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."

9 years ago

Matthew P.

Matthew P. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"-THIEFS- This company has been a shit show from the startA kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the..." Read more

9 years ago

Anna G D.

Anna G D. star-alt star-alt star-alt star-alt star-alt

Berwyn, IL

"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more

9 years ago

Camie M.

Camie M. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."

9 years ago

Anna G D. star-alt star-alt star-alt star-alt star-alt

Berwyn, IL

"I've used Poop 911 several times and have never been disappointed. They have great customer service. If you haven't cleaned your yard all fall/winter, nothing is better than having them come out for a cleaning. Having my yard look clean again is priceless. I've spent a lot of money maintaining a nice health yard, so I treasure poop 911 for helping me keep it..." Read more

9 years ago

Camie M. star-alt star-alt star-alt star-alt star-alt

Marysville, WA

"I've been trying to contact them as I'm getting triple charged and I want to cancel...they won't return phone calls or respond to emails."

9 years ago

Matthew P.

Matthew P. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"-THIEFS- This company has been a shit show from the start A kid in normal clothes in some truck pulls up to your house and goes to your back yard (not seeing a scooper in his hands) I don't like that. We had not seen the kid for almost 2 weeks, but we're charged for a week he didn't show (we have cameras all around the house). I had tried to call the owner,..." Read more

9 years ago

Kayla Schumacher

Kayla Schumacher star-alt star-alt star-alt star-alt star-alt

"Gr8"

9 years ago

Google review

Tom B.

Tom B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right?My house has a back alley and that's where the trash cans are.  Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead.Not a huge deal but it's anno..." Read more

9 years ago

Tom B.

Tom B. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"I know, a 2 star rating for a service that comes out and removes dog poop from the yard, right? My house has a back alley and that's where the trash cans are. Despite repeatedly asking the guys that come out to please put the bag of poop in the trash in the alley we typically get a present on our driveway instead. Not a huge deal but it's annoying. We al..." Read more

9 years ago