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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Missy R. star-alt star-alt star-alt star-alt star-alt

Northeast Washington, Washington, DC

"Weeks were often skipped and we would have to call to get service. The tech was inconsistent. The ones who did a good job quit quickly. The final straw was when the tech left our gate open and our dogs, including a little frenchie puppy, got out to run in the neighborhood. I would NOT recommend."

10 months ago

Martha Smith

Martha Smith star-alt star-alt star-alt star-alt star-alt

"Great customer service skills, they always let you know when they are en route and when they have completed the task at hand"

10 months ago

Google review

denise campbell

denise campbell star-alt star-alt star-alt star-alt star-alt

"The young man that came was on time and very nice.and professional"

10 months ago

Google review

Andres Veliz

Andres Veliz star-alt star-alt star-alt star-alt star-alt

"Great team! Best decision I've made to work with them in 2024."

a year ago

Google review

Jon B. star-alt star-alt star-alt star-alt star-alt

Ardsley, NY

"They really do an excellent job cleaning the property. We have 2 dogs and in just one week they make a mess. After POOP 911 finishes their weekly maintenance, property is completely walkable no worries at all."

a year ago

Matthew Curtiss

Matthew Curtiss star-alt star-alt star-alt star-alt star-alt

"Just started, but really happy with everything. As a night shifter I was concerned with possible noise, but the field team did great!"

a year ago

Google review

Arail Wang

Arail Wang star-alt star-alt star-alt star-alt star-alt

"The service is awesome! They helped me to keep my backyard clean."

a year ago

Google review

Cindy K.

Cindy K. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I've used this company for a couple years now and am so happy with them. I get a call every time they're on the way, the customer service is amazing, the price is very reasonable and they do an excellent job. 1 less thing for me to worry about on my days off. I definitely recommend them!"

a year ago

Joana Z. star-alt star-alt star-alt star-alt star-alt

Cottage Grove, MN

"they do a good job. I like the young man that comes every Friday. He is polite and respectful."

a year ago

Laurel K. star-alt star-alt star-alt star-alt star-alt

Hampton Township, PA

"I've been using their services for about 9 years now & have been very pleased! Had an issue one time & they were prompt to resolve & seem to take customer service seriously. Would definitely recommend them to anyone that hates cleaning dog waste!"

a year ago

Ivelisse Ayala

Ivelisse Ayala star-alt star-alt star-alt star-alt star-alt

"I have been getting this service since 2021 and Jeremy is awesome! Thank you! Great service and great company."

a year ago

Google review

Kirk Wilson

Kirk Wilson star-alt star-alt star-alt star-alt star-alt

"Great service Keeping your pups safe and sound."

a year ago

Google review

Forever Symphonie Boutique (Kris Rogers)

Forever Symphonie Boutique (Kris Rogers) star-alt star-alt star-alt star-alt star-alt

"With some of the winters we have and having pets, it can be hard to keep up with the waste sometimes, specially when we get hit with snow storms! After the last storm we had, it was hectic once it all melted, eeek! So I had a friend of mine tell me about Poop911 and how they came out and cleaned up for you, whether it’s a one time thing or a subscription tha..." Read more

a year ago

Google review

Yerica Pessoa

Yerica Pessoa star-alt star-alt star-alt star-alt star-alt

"Have been using this company for almost 3 years now. They have been great to work with. They always show up on time and the day we need them. There has been a time where I was not happy with way things were done. However, when I address my concerns the owner had someone come quickly to fix it. They are very reliable and I have loved working with them."

a year ago

Google review

shay wright

shay wright star-alt star-alt star-alt star-alt star-alt

"Overall a good service. I appreciate that they take the waste with them but they need regular reminders to scan the entire yard."

a year ago

Google review

Megan Roller

Megan Roller star-alt star-alt star-alt star-alt star-alt

"Fast service, very friendly, and understanding. He was very patient with my dog when I brought him out to meet him. Saves me pain and time from dealing with this mess. Look forward to working with him in the future."

a year ago

Google review

Belinda Mathis

Belinda Mathis star-alt star-alt star-alt star-alt star-alt

"Excellent experience! I received text messages keeping me up to date. They even noticed my hummingbird feeder was broke and picked up the glass. The yard looks great!! Highly recommend!"

a year ago

Google review

Noel D.

Noel D. star-alt star-alt star-alt star-alt star-alt

Decatur, GA

"We've been using Poop911 to service our backyard for our 3 dogs (originally 5) since 2021 or 2022 and their service has been awesome. You must bear in mind that weather affects the service visit schedule so sometimes the visits need rescheduling. I get a text about 10 to 15 minutes before each visit so that I can make sure the dogs are inside and the backya..." Read more

a year ago

June M.

June M. star-alt star-alt star-alt star-alt star-alt

Northwest Columbus, Columbus, OH

"The service from POOP 911 has been great. The technician is reliable and thorough. He keeps me informed about arrival time and billing. He has gone out of his way to make friends with my dog so she is comfortable. Would recommend the service."

a year ago

Cynthia D. star-alt star-alt star-alt star-alt star-alt

Murfreesboro, TN

"We have two large do so we have the service coming twice a week. Price is very affordable and they do a great job. They send a text to let me know they are on the way and when they finish."

a year ago

Ryann Lalli

Ryann Lalli star-alt star-alt star-alt star-alt star-alt

"It's so nice knowing my yard is clean and I don't have to worry about any one stepping in anything and tracking it through the house. I also appreciate the communication from this company. They let me know when they are on their way and when they are done. As long as they keep servicing the area I live in u will continue using them!"

a year ago

Google review

Ellen Swilley

Ellen Swilley star-alt star-alt star-alt star-alt star-alt

"He did a very good job. I am very pleased"

a year ago

Google review

Bob Fiordaliso

Bob Fiordaliso star-alt star-alt star-alt star-alt star-alt

"LOVE IT!!!"

a year ago

Google review

cassandra lewis

cassandra lewis star-alt star-alt star-alt star-alt star-alt

"Great company. I have used them for aboit two years and they are fantastic! In the beginning I had a few issues and Rachel was right on it to make it right! I highly recommend!!"

a year ago

Google review

Angie Gonzalez

Angie Gonzalez star-alt star-alt star-alt star-alt star-alt

"Service is outstanding. They are able to adjust to our schedule or weather changes. Easy to communicate and awesome staff."

a year ago

Google review