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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Zia

Zia star-alt star-alt star-alt star-alt star-alt

"1 year ago I signed up for service. We were given excuse after excuse, in fact even ran into the owner at a bar just to be told "i'll be there tomorrow" and still never showed after 2 months. About 10 months ago a gave a 1 star review because nobody showed up. The company is recently under new management. I received emails about the change and updates about..." Read more

3 years ago

Google review

Lynia Lounello

Lynia Lounello star-alt star-alt star-alt star-alt star-alt

"We've been using Poop 911 for about 2 years now. We are very grateful for them! Jim cones and cleans up the yard and if the dogs are home he plays with me, too. We even recently hired them on to for dog waste removal at my husband's work where they have a dog run. I highly recommend them to anyone and everyone!"

3 years ago

Google review

Allison E.

Allison E. star-alt star-alt star-alt star-alt star-alt

Tempe, AZ

"Extremely Unprofessional
Rude
Overpriced

This company should not be called poop 911. I've never been so shamed by a company before about the services I needed. I won't be working with them again."

3 years ago

Stacey Acosta

Stacey Acosta star-alt star-alt star-alt star-alt star-alt

"Martin was a very knowledgeable individual who came in and got the job done with no questions asked."

3 years ago

Google review

Ian Davidson

Ian Davidson

"Great service. Did a great job."

3 years ago

Pamela D Perry Kneuper

Pamela D Perry Kneuper

"Had previous service that was great but moved and unfortunately, they were unable to service me. I gave POOP 911 a try and in 3 short weeks am promptly cancelling my service as they are completely UNRELIABLE! No communication and they just don’t show up. Disappointed is an understatement with the lack of customer service."

3 years ago

Jodi Cain

Jodi Cain star-alt star-alt star-alt star-alt star-alt

"This company has been so great to work w! They have good customer service and quick responses. They also text when they are here for a clean up and when they leave. Highly recommend this company 😊"

3 years ago

Google review

Sonia Harper

Sonia Harper star-alt star-alt star-alt star-alt star-alt

"First was early and awesome and free first then next time come back will pay depending how much for 2 weeks or a 1 month nice . Thank you."

3 years ago

Google review

Angie Catlin

Angie Catlin star-alt star-alt star-alt star-alt star-alt

"They did a great job cleaning my yard from my little pug and giant Saint Bernards waste. I only wish they had enough staff to come twice a week because they are fabulous!"

3 years ago

Google review

Beauty Shore

Beauty Shore star-alt star-alt star-alt star-alt star-alt

"First of all I called this company Tuesday. 2 days before Thanksgiving. They came today and our yard looks amazing! I can’t say thank you enough for the incredible job you all did! 5 stars just isn’t enough. My life is crazy between work, 3 kids and 2 dogs. I really don’t have time to worry about my yard and thanks to this company I don’t have to! I will be..." Read more

3 years ago

Google review

Brittany Steel

Brittany Steel

"Best Poop Scoopers!!! They are very thorough and spend the time needed on your yard! Very pleased with this company!"

3 years ago

Karen Hopkins Pack

Karen Hopkins Pack star-alt star-alt star-alt star-alt star-alt

"So glad I found them!! They do an excellent job at a reasonable price!"

3 years ago

Google review

Jamie Filippone

Jamie Filippone

"I have used them a few times for one time cleanings. Last week I set up for a repeat service, wanted to change the amount of times they came to the house. I left a message with them on Saturday, no call back. It is now Monday afternoon and still no call and now their voicemail is full. I have messaged them every possible way that I now wish to cancel and..." Read more

3 years ago

Ali Scissons

Ali Scissons

"like the postal service, Poop 911 is always there. I am so happy that I found this service! Friendly, hardworking staff makes this 100% worth it."

3 years ago

Allie Floresca

Allie Floresca star-alt star-alt star-alt star-alt star-alt

"Always do a great job! She always makes sure to text us before she arrives so we can put our dog up and then always lets us know when she leaves. We love Poop 911!!"

3 years ago

Google review

nick brown

nick brown star-alt star-alt star-alt star-alt star-alt

"They did a great job and I will always use this service"

3 years ago

Google review

Sharon King

Sharon King

"Update: No one came back for the scheduled service 2 weeks later. Signed on to my account and there is no way to contact anyone to find out what is happening. Very unprofessional. I have emailed corporate for assistance. Looks like I will need to find another reliable company. Brand new to this service. Signed up for poop pick up every 2 weeks. Young man s..." Read more

3 years ago

Cory Bartlett

Cory Bartlett star-alt star-alt star-alt star-alt star-alt

"They provide outstanding service!! Couldn’t be happier with my poop free yard."

3 years ago

Google review

K R

K R star-alt star-alt star-alt star-alt star-alt

"Used Poop 911 Jersey Shore for the first time a couple of weeks ago and will definitely be a repeat customer. Matt was very friendly and helpful; he answered all my questions and got me on the schedule quickly. Nigel was very nice, he showed up on time and did a terrific job cleaning up my yard. Very satisfied!"

3 years ago

Google review

Joe Smith

Joe Smith star-alt star-alt star-alt star-alt star-alt

"Great company!"

3 years ago

Google review

Marianne Stuart

Marianne Stuart star-alt star-alt star-alt star-alt star-alt

"They met my big labrador without incident. Searched my large yard for poop and picked up."

3 years ago

Google review

Sierra Marie Johnson

Sierra Marie Johnson

"I’ve used this service for a couple months and for the second time in a row after they’ve “cleaned out my yard” I’ve walked out to a ton of poop still out there. Stopped counting at 5 piles. I only have one dog. At that point it’s no longer excusable as an accident, seems to just be lazy. First time they sent someone back to reclamation a couple days later,..." Read more

3 years ago

Careful S.

Careful S. star-alt star-alt star-alt star-alt star-alt

Rosemount, MN

"Poop911 cancelled my account today because I complained that they did not do a good job. Look at the pictures, they left tons of poop behind in the yard. Children play there and we trusted their business to do the job we are paying for. Instead of acknowledging their mistakes they blame the customer? STAY AWAY FROM POOP 911!!!"

3 years ago

AECorner15

AECorner15 star-alt star-alt star-alt star-alt star-alt

"Amanda walked us through the signup process and made sure we knew what to expect from her company. We have a hill in our yard which adds an extra level of difficulty. Amanda text us when she was on her way and after she left. Her service is outstanding!"

3 years ago

Google review

Barbara Golden

Barbara Golden star-alt star-alt star-alt star-alt star-alt

"The team that comes to my house knows all my pups spots and they always get the job done. It makes my life so much easier and I really love everything about my experiences."

3 years ago

Google review