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POOP 911 Reviews & Testimonials

4.8 (8,290)

Reviews: 8,290


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Nathan P. star-alt star-alt star-alt star-alt star-alt

Cortland, IL

"Scheduled them to come out on 3/16, not only did they no show, they did not reschedule. Since we did not want to deal with inconsistent service we called on 3/18 to definitively canceled service. That call, as with all our calls to them, was left to a voice mail as we cannot get a live person on the phone. They then came out yesterday unscheduled, spent..." Read more

9 years ago

Matthew W.

Matthew W. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"Called on Friday, they told me that they would be out on Monday.  Never showed, said that they couldn't make it "due to unforeseen circumstances".  Said they would come next Saturday.  I explained that we had people coming out on Monday to work in the yard, so it absolutely needed to be done by Saturday.  It's Sunday now, no one has come out, so it l..." Read more

9 years ago

Leslie M.

Leslie M. star-alt star-alt star-alt star-alt star-alt

Hollywood, FL

"Stay away from Fort Lauderdale poop 911!!!! Poor customer service!! I had to have them come out three times to come clean up my yard that should've been done right the first time. Even the third time they still missed areas. When I sent the owner a picture of one of the areas his employee missed, he was rude with his response! Do yourself a favor and go else..." Read more

10 years ago

ToNio S.

ToNio S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"If i could give this company a zero stars i would. I hired them to come do service for my 2 dogs. They showed for the first visit. And then after that i never have seen the guy again. My dogs poop piled up badly and im fighting a dispute to getting my money back. That same money they keep charging me weekly and they dont show up. Ive called them several time..." Read more

10 years ago

Samantha H. star-alt star-alt star-alt star-alt star-alt

Greer, SC

"OH MY GOSH I love this service! I never even thought about hiring a pooper scooper, but it's worth every penny!"

10 years ago

Christel N.

Christel N. star-alt star-alt star-alt star-alt star-alt

Kingwood, TX

"Amazing, on time, courteous and very well priced service! The owner himself came out and helped in a pinch for a friends "showing" for her home sale. I would 100% recommend this company to anyone looking for home or business services!"

10 years ago

Michael P.

Michael P. star-alt star-alt star-alt star-alt star-alt

Phoenix, AZ

"Great service. Scott (the owner) is a pleasure to work with. He is very professional and personable. He is always on time, and has great communication. Must give Poop911 a try."

10 years ago

Cindy D. star-alt star-alt star-alt star-alt star-alt

Peoria, AZ

"I am coming up on a year with Scott and Poop 911 and can't say enough about them! My weekly services occurs without fail and love not having to worry about unsightly or smelly messes on my xeroscaped yard. My 3 puppers are very happy as well! Everything is automatic that I almost feel bad that I don't think I've actually seen Scott but once or twice! Amazing..." Read more

10 years ago

Trina S.

Trina S. star-alt star-alt star-alt star-alt star-alt

Gilbert, AZ

"Professional and trust worthy...I'm a single mom and need to feel safe that one my dogs won't get out and two that if service is scheduled while I'm at work I don't worry about my home being vandalized. I am forever grateful to find this company, I would recommend them to any and everyone that has dogs."

10 years ago

Greg R.

Greg R. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"These guys are the best!!! The owner was so helpful and took care of our yard same day since it had to be done."

10 years ago

Carrie C.

Carrie C. star-alt star-alt star-alt star-alt star-alt

Broken Arrow, OK

"I love knowing my kids can play out back and not have to worry about stepping in anything.  Best yet, I'm not the one cleaning up!  Excellent service and the customer service is the best!  They are very prompt in dealing with my questions.  Highly recommend!"

10 years ago

A C.

A C. star-alt star-alt star-alt star-alt star-alt

Seattle, WA

"With a new baby, things like picking up after the dogs started to fall through the cracks. And let's face it - no one really wants to do it, right? These guys are super friendly, professional and affordable - and Miles was always there at the same time every week. Highly recommend letting them take the poo off your plate...so to speak."

10 years ago

Gary P.

Gary P. star-alt star-alt star-alt star-alt star-alt

Bedford, NH

"Very happy with this service! I am new to the Chicago area and made the mistake of trying one of their competitors first, boy did that turn into a real s#%! storm, haha. Luckily, I found Poop911 and they have been great. From the customer service to my tech, everyone has been super professional! Always here when they are scheduled and they provide great serv..." Read more

10 years ago

Guadalupe F.

Guadalupe F. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I can't believe the old reviews with bad ratings for Poop911!  I have been using them for a little over 3 years. The girl I've deal with is Theresa and let's just say I don't know how she does it. Lol!!! Without this company my yard would be a hot mess.  I have 2 pit bulls that swear they are lap dogs yet poop like horses. Lol, without poop911 I don't know h..." Read more

10 years ago

Silvia L.

Silvia L. star-alt star-alt star-alt star-alt star-alt

Kenmore, WA

"Steve is always prompt and gets every last poop in the yard.  Our dogs are much happier in a cleaner yard and we no longer fight about who has to go scoop it.  Success all around!  Thank you Steve!"

10 years ago

Phylene K.

Phylene K. star-alt star-alt star-alt star-alt star-alt

Ogden, UT

"I was a past client and canceled my service because the staff never showed up on my scheduled days and would even charge my account if they didn't come out. I liked the girl but she was just too unreliable. I recently got an email from their corporate office regarding 4 free visits if I signed up again. I was hesitant because of the experience I had..." Read more

10 years ago

Phylene K. star-alt star-alt star-alt star-alt star-alt

Ogden, UT

"I was a past client and canceled my service because the staff never showed up on my scheduled days and would even charge my account if they didn't come out. I liked the girl but she was just too unreliable. I recently got an email from their corporate office regarding 4 free visits if I signed up again. I was hesitant because of the experience I had in the..." Read more

10 years ago

Shannon O.

Shannon O. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Looks like poop 911 is a umbrella business that gives franchises...and the headquarters promptly wrote an apology to me and removed all my banking info...end of story...got a new company...cheaper, nicer, more professional."

10 years ago

Shannon O.

Shannon O. star-alt star-alt star-alt star-alt star-alt

Austin, TX

"Looks like poop 911 is a umbrella business that gives franchises...and the headquarters promptly wrote an apology to me and removed all my banking info...end of story...got a new company...cheaper, nicer, more professional."

10 years ago

Alyssa F.

Alyssa F. star-alt star-alt star-alt star-alt star-alt

Gurnee, IL

"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"

10 years ago

Alyssa F. star-alt star-alt star-alt star-alt star-alt

Gurnee, IL

"I would give no stars!! Awful service, impossible to reach, didn't come until 3 days after they were supposed to even when I called and left voicemails and emails for days!! Left poop in the hard too!! Awful!!"

10 years ago

Jill V.

Jill V. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"Love this company! I actually tried a different service in town but they couldn't commit to the same day for each week...always came whenever they pleased...even showed up on a Friday night at 7pm. What?!?!? The previous company also wouldn't give me a heads up by text to let me know they were on their way...said that would be an extra charge. Boo! T..." Read more

10 years ago

Jill V.

Jill V. star-alt star-alt star-alt star-alt star-alt

Scottsdale, AZ

"Love this company! I actually tried a different service in town but they couldn't commit to the same day for each week...always came whenever they pleased...even showed up on a Friday night at 7pm. What?!?!? The previous company also wouldn't give me a heads up by text to let me know they were on their way...said that would be an extra charge. Boo! Then I..." Read more

10 years ago

Neil B.

Neil B. star-alt star-alt star-alt star-alt star-alt

Salt Lake City, UT

"BEWARE! I Started service with Poop 911 at the end of March, and now it's the end of July, and they only showed up the very first visit.. I called to let them know I have not seen anyone nor has anyone left a visit tag on my door that they were here. My Lawn service people notified me that my lawn needed attention for them to contine mowing. I called the loc..." Read more

10 years ago

Neil B.

Neil B. star-alt star-alt star-alt star-alt star-alt

Salt Lake City, UT

"BEWARE! I Started service with Poop 911 at the end of March, and now it's the end of July, and they only showed up the very first visit.. I called to let them know I have not seen anyone nor has anyone left a visit tag on my door that they were here. My Lawn service people notified me that my lawn needed attention for them to contine mowing. I called the loc..." Read more

10 years ago