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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Joseph B.

Joseph B. star-alt star-alt star-alt star-alt star-alt

Olde Towne, Portsmouth, VA

"Initially this service wad good. After several months there were multiple no shows and I was still charged on my credit card. In the last 6 months thr no shows increased. When I finally reached my service guy Kyle, I asked when he was coming and why je never showed up. He replied that it was no of my business and hung up on me. Won't ever use this service ag..." Read more

4 years ago

JJ Martin

JJ Martin star-alt star-alt star-alt star-alt star-alt

"Clifford did a great job on our yard after a long winter with three large dogs. Our yard looks great and the service was phenomenal. I highly recommend Poop 911."

4 years ago

Google review

Karen Wadsworth

Karen Wadsworth star-alt star-alt star-alt star-alt star-alt

"Greatest service!!"

4 years ago

Google review

Joseph B. star-alt star-alt star-alt star-alt star-alt

Olde Towne, Portsmouth, VA

"Initially this service wad good. After several months there were multiple no shows and I was still charged on my credit card. In the last 6 months thr no shows increased. When I finally reached my service guy Kyle, I asked when he was coming and why je never showed up. He replied that it was no of my business and hung up on me. Won't ever use this service ag..." Read more

4 years ago

David K.

David K. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Should definitely have checked out these yelp reviews. Tried to set up weekly visits via their website. Submitted a request to have someone call before given my credit card info as I had scheduling questions. Finally reached someone and thought I was booked. Updated credit card and was good to go. Day comes and goes and NO ONE shows. Tried to text and ask. N..." Read more

4 years ago

jennifer k.

jennifer k. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Horrible customer service. Set up weekly service and the first week they no showed. Tried to call but got no response. The guy...Rocco..who is supposedly in charge? These guys to find another job. What a scam."

4 years ago

Customer S.

Customer S. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"Left multiple messages but never got a return call. Guess they have no sense of 911 like their name states or any sense of calling customers back. Found  Clean Green and they did a great job though.

Apparently if you leave them a poor review they then want to contact you. No thanks. It shouldn't take a review to get a response."

4 years ago

Matthew Lanham

Matthew Lanham star-alt star-alt star-alt star-alt star-alt

"After being in a major car accident, it's great to know that this service is available. Very greatful."

4 years ago

Google review

LaNé L. Williams-Ragland

LaNé L. Williams-Ragland

"Fantastic clean up job after the long winter months! Very impressed and wonderful job done!"

4 years ago

KK La Belle Taylor

KK La Belle Taylor star-alt star-alt star-alt star-alt star-alt

"Chelsea did a great job! It had been months since I was able to clean up the yard, let's just say there was a lot out there. She came and cleaned it up with a smile on her face, now I have one less thing to worry about! And the price is reasonable. I highly recommend them."

4 years ago

Google review

Michele Siciliano Morin

Michele Siciliano Morin

"Our first service was great, hired again to have yard done for Easter. No show on Thursday, came Saturday. We went out to pick up the few piles from overnight, we have 2 bags full of dog poop. The tech was here for maybe 15-20 minutes when usually this yard takes over an hour. Will never hire again."

4 years ago

Gary Weed

Gary Weed star-alt star-alt star-alt star-alt star-alt

"By far the best decision I have made as a dog owner. They are ALWAYS on time, always professional. Tysun even helped me locate my dog when she escaped from the yard. Highly recommend Poop 911"

4 years ago

Google review

Melissa Famularo

Melissa Famularo star-alt star-alt star-alt star-alt star-alt

"This company did an awesome job cleaning up our yard! Very thorough and is so much better than the company we used previously! Great communication too!!"

4 years ago

Google review

David K. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Should definitely have checked out these yelp reviews. Tried to set up weekly visits via their website. Submitted a request to have someone call before given my credit card info as I had scheduling questions. Finally reached someone and thought I was booked. Updated credit card and was good to go. Day comes and goes and NO ONE shows. Tried to text and ask. N..." Read more

4 years ago

jennifer k. star-alt star-alt star-alt star-alt star-alt

Cedar Park, TX

"Horrible customer service. Set up weekly service and the first week they no showed. Tried to call but got no response. The guy...Rocco..who is supposedly in charge? These guys to find another job. What a scam."

4 years ago

Customer S. star-alt star-alt star-alt star-alt star-alt

Pittsburgh, PA

"Left multiple messages but never got a return call. Guess they have no sense of 911 like their name states or any sense of calling customers back. Found Clean Green and they did a great job though. Apparently if you leave them a poor review they then want to contact you. No thanks. It shouldn't take a review to get a response."

4 years ago

Jean Daros

Jean Daros star-alt star-alt star-alt star-alt star-alt

"Showed up in the rain, was here for almost an hour and did an excellent job cleaning our yard with two puppies."

4 years ago

Google review

Jacob Choate

Jacob Choate star-alt star-alt star-alt star-alt star-alt

"I have 3 dogs. Two over 60#s one around 50 I work 60(ish) hrs a week and have a hard time keeping up with the dog waste. I also work out in my yard and sometimes those two things make life gross. Today was my first service by poop 911. I went across my whole yard on my hands during my workout today, and found no evidence of dog doo... 5 out of five stars We..." Read more

4 years ago

Google review

Jonathan Humphreys

Jonathan Humphreys star-alt star-alt star-alt star-alt star-alt

"They are a godsend, they clean up 4 to 5 bags of dog poop a week from my fat fluffers. They give me a text or call prior to arriving so i can bring my dogs inside and unlock the gate. Its very convenient and good value for 4 large dogs"

4 years ago

Google review

Deborah Berry

Deborah Berry star-alt star-alt star-alt star-alt star-alt

"The poop removal from our dogs has been great."

4 years ago

Google review

Luana Gerber

Luana Gerber star-alt star-alt star-alt star-alt star-alt

"These guys are great, thorough job, in and put quickly. Highly recommend them."

4 years ago

Google review

Marvala Erinkitola

Marvala Erinkitola star-alt star-alt star-alt star-alt star-alt

"I was so excited to find out about this service! Sean did a great job!! My yard looks great! We are getting ready for spring and I can’t wait to get out and do things outside in my yard 😊"

4 years ago

Google review

Jeanie M.

Jeanie M. star-alt star-alt star-alt star-alt star-alt

Mooresville, NC

"Pros:   Great start time and always on time.  Cons:   Missed too many dropping. Charges start up first cleanup which was a little high. Pay extra for dropping removal."

4 years ago

Ranee Tucker

Ranee Tucker star-alt star-alt star-alt star-alt star-alt

"Super fast and amazing service"

4 years ago

Google review

Donnie Spencer

Donnie Spencer star-alt star-alt star-alt star-alt star-alt

"Dave was phenomenal!! Timely, efficient, and got the monumental job done. We had a whole winter’s worth of mess that he cleaned up in two hours. Will certainly be using him again."

4 years ago

Google review