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POOP 911 Reviews & Testimonials

4.8 (8,436)

Reviews: 8,436


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Kim Criswell Rayner

Kim Criswell Rayner

"We love Poop 911. Our girls are so excited to see them each week and we trust they will never leave the gate open or hurt the girls in any way. Thanks for all you do!"

8 years ago

Judy S.

Judy S. star-alt star-alt star-alt star-alt star-alt

Roseville, CA

"Scott is friendly, reliable in any weather, takes time to love up my dog if we're outside when he arrives, and best of all, there is never any residue or smell left anywhere. We have him come twice weekly to make sure we never let flies hatch, which is nice. He's thorough in examining our yard, too. I see him walk a winding path to make sure he spots ever..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Shawna G.

Shawna G. star-alt star-alt star-alt star-alt star-alt

Dallas, TX

"Poop911 attended the 2016 Woofstock in Rocklin. I actively seeked out their booth to get information about their services. Once at their booth I was basically looked over. I was given a card and sent away. The guy there didn't even waste his breath to talk to me and seemed agitated when I asked questions about their services. The business card had 1 free sco..." Read more

8 years ago

Lydia Luksch Shivers

Lydia Luksch Shivers star-alt star-alt star-alt star-alt star-alt

"We have loved having Fort Worth Poop 911 service our yard. It takes the stress off of us when we entertain guests in our backyard. We never have to worry about our yard being clean- it is always poop free! Fort Worth Poop 911 is dependable and trust worthy. They always do such a great job. I highly recommend them to anyone looking for a poop scooping service..." Read more

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Kim C.

Kim C. star-alt star-alt star-alt star-alt star-alt

CA, CA

"Horrible customer service. I have gone out into my yard the same day and found a lot of poop. It looks like I should've read the reviews before I booked this company."

8 years ago

Jennifer Torres

Jennifer Torres star-alt star-alt star-alt star-alt star-alt

"Very professional, personable and great communication. We have 2 large dogs and they did a great job of clean up, highly recommend!"

8 years ago

Google review

Holly P.

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!!I had this service for months and found them adequate.  No complaints.  Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN.  My grandson and his friend witnessed this from the window and reported to me that the scooper le..." Read more

8 years ago

Holly P. star-alt star-alt star-alt star-alt star-alt

Littleton, CO

"I CANNOT RECOMMEND THIS COMPANY !!!!!!!!! I had this service for months and found them adequate. No complaints. Today the scooper let my dog out of the gate and then flatly denied it, despite the fact that he was the only one outside WITH THE GATE OPEN. My grandson and his friend witnessed this from the window and reported to me that the scooper let my d..." Read more

8 years ago

Christine Clayton Economous

Christine Clayton Economous

"Twice now I've been charged for services and nothing was done. I called customer service on Saturday and is now Wednesday and have not heard from anyone. I also emailed yesterday with a ton of pictures showing that nothing was done yet you've charged me again. That is a terrible way to do business."

8 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT!

I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

8 years ago

Jennifer C.

Jennifer C. star-alt star-alt star-alt star-alt star-alt

Lehi, UT

"POOP 911 IS UNDER NEW MANAGEMENT! I know, I was a Poop 911 client before and agreed to all of these bad reviews. As of last year Poop 911 has come under new, professional management, and they are more than up to the task. Appointments are never missed, the yard looks great, and they are responsive to calls. Give them another chance!"

8 years ago

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible.  I will will admit that I am to blame for using this spotting service for several months and not just moving on.  Their responsiveness is just awful.  The young woman who answers the phone is consistently rude.  The manager does not pay attention to what you tell her.  It sounds like she is overwhelmed and that the owner of the company h..." Read more

8 years ago

Claudia S

Claudia S star-alt star-alt star-alt star-alt star-alt

"We are very pleased with the Job Bryan has been doing on a weekly basis since starting in March 2016. He's very professional, hard working and courteous. It's simply a pleasure having him ease our workload and to come home to a clean yard. He certainly is an invaluable asset to your Company. Keep up the good work :) From a happy Poop911 Customer"

8 years ago

Google review

Michael R.

Michael R. star-alt star-alt star-alt star-alt star-alt

Frankfort, IL

"Absolutely terrible. I will will admit that I am to blame for using this spotting service for several months and not just moving on. Their responsiveness is just awful. The young woman who answers the phone is consistently rude. The manager does not pay attention to what you tell her. It sounds like she is overwhelmed and that the owner of the company h..." Read more

8 years ago

Amy Lindsey

Amy Lindsey star-alt star-alt star-alt star-alt star-alt

"Did an amazing job!!! started with a yard full of dogs business spent a few hours picking up the yard. Then came every week after that and did an amazing job. Would highly recommend this company!!!"

8 years ago

Google review

Samantha Bell

Samantha Bell star-alt star-alt star-alt star-alt star-alt

"Love this company they are very kind and polite. They always shut the gate behind them. Once they missed a few piles not in a noticeable spot and they came right back out within 30 minutes of me calling them and when they came they were very polite and got the missed spots plus new ones, and every since then they haven't missed one spot!!!"

8 years ago

Google review

Animal Minds

Animal Minds star-alt star-alt star-alt star-alt star-alt

"Excellent service!! Scott is always on time and very dependable."

8 years ago

Google review

Laura Cox

Laura Cox star-alt star-alt star-alt star-alt star-alt

"Amazing company!! I highly recommend this company to everyone!!! They are the best Scoopers around!!! (I promise I'm not just a scam lol.)"

9 years ago

Google review

Becky H.

Becky H. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"I signed up for this service and they did not do a very good job removing the poop in my backyard but seemed to have got the majority of it. The next time they were supposed to come, they did not show up at all but still charged me. They do not answer their phone AT ALL. I had to remove my credit card online and call my credit card company to dispute the cha..." Read more

9 years ago

Becky H. star-alt star-alt star-alt star-alt star-alt

Kent, WA

"I signed up for this service and they did not do a very good job removing the poop in my backyard but seemed to have got the majority of it. The next time they were supposed to come, they did not show up at all but still charged me. They do not answer their phone AT ALL. I had to remove my credit card online and call my credit card company to dispute the cha..." Read more

9 years ago

Annilsa F.

Annilsa F. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."

9 years ago

Annilsa F. star-alt star-alt star-alt star-alt star-alt

Aurora, CO

"It's truly a shame when a company quotes low to get your business and after the first week of service increases their rate by almost 25% and with NO NOTICE of the increase. I terminated my service with them immediately and recommend you not do business with them either."

9 years ago

Emsud S.

Emsud S. star-alt star-alt star-alt star-alt star-alt

Everett, WA

"Not only is the work terrible, they are impossible to get ahead of to correct mistakes."

9 years ago