POOP 911 icon

POOP 911 Reviews & Testimonials

4.8 (7,113)

Reviews: 7,113


5
92%
4
3%
3
1%
2
0%
1
3%

95% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Debra Sheehan

Debra Sheehan star-alt star-alt star-alt star-alt star-alt

"We have utilized this service for many years and the service has always been excellent until the last few weeks. No one has been servicing our yard and we have not received any answers to our phone call and email as to why they just stopped coming. I really felt this was a great company so I find it sad that I have to revise my opinion of their work ethic an..." Read more

a year ago

Google review

Olivia McLeod

Olivia McLeod

"Set up an appointment for Poop911 to service our yard. Not only did NOBODY SHOW UP for 2 days, but NO ONE WOULD ANSWER THE PHONE either. I had to use someone else's phone to get through, I think they blocked my number. After multiple complaints to their corporate department, and being butt dialed and HUNG UP ON multiple times by their technicians, they final..." Read more

a year ago

Brian Keith Thompson

Brian Keith Thompson

"Can’t say enough positive! Comes on time, does job, secures gate. And yard is great. Always courteous !!"

a year ago

Claudia Co

Claudia Co star-alt star-alt star-alt star-alt star-alt

"The yard looks great!"

a year ago

Google review

Ryan S.

Ryan S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"Great service. Very fast and efficient. Was also very polite. I would definitely recommend this company."

a year ago

Tonya Hood

Tonya Hood star-alt star-alt star-alt star-alt star-alt

"Excellent service and great communication."

a year ago

Michelle DN

Michelle DN star-alt star-alt star-alt star-alt star-alt

"It must be nearly 5 years with POOP 911. Initially used their wonderful service at our Mint Hill home, back with 4 golden retrievers and a giant yard. Continued at the new home in Indian Trail with smaller yard, for 3 plus years, now with only 2 goldens remaining. Large yard or small, 4 dogs or 2 - they are consistently the most reliable, reputable business..." Read more

a year ago

Google review

Nichole Leeper

Nichole Leeper star-alt star-alt star-alt star-alt star-alt

"I have been trying for awhile to find service for dog clean up services in my area. I was having a hard time keeping up with my yard with the crazy hours I work. When I contacted them I was shocked they do service Excelsior Springs! I highly recommend Poop 911!! Martin does an amazing job! The prices are very reasonable. He doesn’t just clean up after your d..." Read more

a year ago

Google review

Kayla O'Connor

Kayla O'Connor star-alt star-alt star-alt star-alt star-alt

"We have used Poop 911 for a full year with service 2-3 times a week consistently. Tiffany and her team are fantastic! We have three large dogs and having a clean yard for them to use is our priority. They are very professional and trustworthy. 3 services a week spanning 52 weeks and we have never had an issue."

a year ago

Google review

Philip Gorman

Philip Gorman

"The technician is quick, thorough, and friendly!"

a year ago

George Mbiad

George Mbiad star-alt star-alt star-alt star-alt star-alt

"I would recommend Poop911 to anyone who has a yard and a dog. They are very professional, kind and courteous. Their work is very thorough and they make sure to secure your property once their work is completed. It's a pleasure working with management and the actual representatives, Umberto and Sergio, are very kind and professional also. I give them 5 S..." Read more

a year ago

Google review

Virginia H.

Virginia H. star-alt star-alt star-alt star-alt star-alt

Chicago, IL

"I have been attempting to get a hold of someone at Poop911 for the past week or more and no one ever answers or calls me back. I registered for a service today and all I'm looking for is a time frame and name of who is coming out, if they could call me when they arrive so that I could make sure the dogs are inside. But no one has returned my calls and I'm co..." Read more

a year ago

dominique escudero

dominique escudero star-alt star-alt star-alt star-alt star-alt

"Love how convenient this is. They come scoop and it’s done by the time I’m home from work and they do a great job!"

a year ago

Google review

M Guthrie

M Guthrie star-alt star-alt star-alt star-alt star-alt

"They are awesome ! They are on time and make sure my yard is clean of poop and fresh."

a year ago

Google review

Brandi Dover

Brandi Dover

"I normally do not write reviews. But like many of you I look at reviews to make a decision. I have been very pleased with this local Franchise as well as corporate. They have been very attentive and answered my questions promptly. Thank you Tiffany and Chad for servicing our yard."

a year ago

Christina Wilson

Christina Wilson star-alt star-alt star-alt star-alt star-alt

"They are so reasonably priced and worth every cent. Completely professional. I can't believe I waited so long to sign up!"

a year ago

Google review

Patricia Garvey

Patricia Garvey star-alt star-alt star-alt star-alt star-alt

"We had our first cleaning with them this week! They spent 20+ minutes cleaning up our yard and made sure to contact us when they were on their way so we could move our dogs out of the way. At the end, they securely locked up our yard to keep it safe for our puppies. Their scheduling system is also really nice so we know when they're coming by!"

a year ago

Google review

Brandi Dover

Brandi Dover

"I have been very pleased with both the corporate and local franchise. Both have been very attentive and quick to respond to my questions. I had many questions before just scheduling them to service our yard. We have only had one service so far but they let me know they had problem finding my house and did not just mark us off the list. They reached out and q..." Read more

a year ago

Beth Lambdin

Beth Lambdin star-alt star-alt star-alt star-alt star-alt

"Love the convenience of having the yard cleaned up. They are professional and timely. They always let me know of arrival times and they always make sure the gates are closed when leaving. I’ve used the service for over two years."

a year ago

Google review

Erica G

Erica G star-alt star-alt star-alt star-alt star-alt

"amazing service! my first time using them! the owner came out with his son, first visit is free! very professional. picked up every pile of nasty poo on our yard. truly truly grateful for them! thank you so much."

a year ago

Google review

Erin Woodward

Erin Woodward star-alt star-alt star-alt star-alt star-alt

"Alba was our tech. She was absolutely lovely and did an incredible job! We just started with the service and have a very positive first visit!"

a year ago

Google review

Nick R.

Nick R. star-alt star-alt star-alt star-alt star-alt

"Good: They do a great job cleaning and deodorizing the yard! Bad: The schedules are absurd. You basically have to be available all day for the day they schedule you. I've had visits promptly at 8am and I've had visits at 6pm. My wife and I work shift work 45 mins away, so it's very difficult to coordinate visits, especially on midnights. They frequently se..." Read more

a year ago

Google review

ProfJDW

ProfJDW star-alt star-alt star-alt star-alt star-alt

"This is a great service. Very efficient and dependable with friendly staff. Highly recommend."

a year ago

Google review

Cindy B

Cindy B star-alt star-alt star-alt star-alt star-alt

"Poop 911 Tulsa always shows up and does the job, rain or shine!"

a year ago

Google review

Lindsey Mann

Lindsey Mann star-alt star-alt star-alt star-alt star-alt

"Poop 911 NKC is a Godsend for my family. They’re affordable, great to work with, and do a fantastic job. I am so grateful for this company. If you’re on the fence about signing up, go for it! It’s money well spent."

a year ago

Google review