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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

Alison W.

Alison W. star-alt star-alt star-alt star-alt star-alt

Shakopee, MN

"I have been using Poop 911 for several years now and they have been great to work with!John has been very polite and accommodating.The customer service is amazing as well, I know they are just an email away and they always reply in a timely fashion. I have a large yard and my neighbors all have dogs, I don't have to worry about stepping in dog po..." Read more

4 years ago

Shelly Caldwell

Shelly Caldwell

"Pompt, friendly service. Great communication. Clean up was very quick and thorough. Excellent on all fronts!!"

4 years ago

Colleen McDougall Schamber

Colleen McDougall Schamber

"Best $16 a week I ever spent."

4 years ago

Richard Schwab

Richard Schwab

"What a pleasure it is to have this type of service. Like clockwork every week, everything is picked up in the backyard that my two dogs left during the week. Bagged up and taken away. I highly recommend Poop 911"

4 years ago

Andrea Mansour

Andrea Mansour

"Poop 911 is reliable & does a consistently good job. I heartily recommend them."

4 years ago

Ann-Marie Andriola

Ann-Marie Andriola

"DON’T use this company 1. There is no customer service at all. 2. NO first free visit. 3. I still have poop all over my yard after they left a sticker on my garage claiming they serviced my yard. RUN far away and don’t use them my card has been charged I have called for over a week and no return phone call and they didn’t start on the day they claimed they w..." Read more

4 years ago

Alison W.

Alison W. star-alt star-alt star-alt star-alt star-alt

Shakopee, MN

"I have been using Poop 911 for several years now and they have been great to work with! John has been very polite and accommodating. The customer service is amazing as well, I know they are just an email away and they always reply in a timely fashion. I have a large yard and my neighbors all have dogs, I don't have to worry about stepping in dog poop or my..." Read more

4 years ago

Mathu F.

Mathu F. star-alt star-alt star-alt star-alt star-alt

Bedford-Stuyvesant, NY

"We have four dogs. That's a whole lotta poo and it's super hard to keep up with in between working and such. Then we'd always have to clean up poop before working outside in our garden or plying with the dogs. Poop 911 comes biweekly for our four dogs. Our yard is improving due to the consistent pick up and no smell! We also don't step in dog poop an..." Read more

4 years ago

Valeria Bara

Valeria Bara

"I 💯 % recommend!!! My yard gets clean he does a great job I’m very happy with this company"

4 years ago

Mathu F.

Mathu F. star-alt star-alt star-alt star-alt star-alt

Bedford-Stuyvesant, NY

"We have four dogs. That's a whole lotta poo and it's super hard to keep up with in between working and such. Then we'd always have to clean up poop before working outside in our garden or plying with the dogs. Poop 911 comes biweekly for our four dogs. Our yard is improving due to the consistent pick up and no smell! We also don't step in dog poop anymore!..." Read more

4 years ago

Amanda Carter

Amanda Carter star-alt star-alt star-alt star-alt star-alt

"Matt was very helpful setting up the account and Sergio left the yard looking great! They were able to get me scheduled quickly which was also a huge plus and the yard always looks great after! Looking forward to a poop free Summer!!"

4 years ago

Google review

Digger Rae

Digger Rae

"They are thorough, prompt, and friendly.😊"

4 years ago

Megan Rosenberg

Megan Rosenberg star-alt star-alt star-alt star-alt star-alt

"they were above expectations even texted to let me know they pulled some weeds but the price for DG IS A LITTLE HIGH"

4 years ago

Google review

Sandi Watson

Sandi Watson

"We just started using their services when we moved to Howell and they have been great! They are friendly and considerate to our pets and our property. The price is great, the service is reliable and the billing is timely. Thank you"

4 years ago

Christine Love

Christine Love

"She did an awesome job! It was a lot because I’m a disabled veteran, and I’ve been unable to tend to my yard, so I appreciate what she did. I am, however, puzzled because no one has been back, and I paid upfront."

4 years ago

Carrie L

Carrie L star-alt star-alt star-alt star-alt star-alt

"I’ve been using their service weekly for about 2 months now and I couldn’t be happier. Always professional, on time, and they do a wonderful job. Highly recommend!"

4 years ago

Google review

Janis Holloway

Janis Holloway

"I HIGHLY recommend this company!! Their Customer Service is phenomenal, they are punctual, do an outstanding job cleaning, and don't break your bank account while doing so. Truly dog people, my boys didn't even really bark at Tysun when he walked up to the fence, and it was the first time he met my boys. The people at Poop911 are very friendly, helpful, a..." Read more

4 years ago

Tabitha Scott

Tabitha Scott star-alt star-alt star-alt star-alt star-alt

"Yard looked great after service completed! Let me know when they was on the way. Would have preferred a scheduled time, but it worked out in the end. Plan on using every week!"

4 years ago

Google review

Jill S.

Jill S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I moved out of my home and made every feasible attempt to inform this company. They do not have an easily accessible "cancel" feature on their website. No one answers the phone. No one returns messages. It's has been a month since I moved and they continue to charge my card. I finally had to get a new card and had my company dispute the charges. Do n..." Read more

4 years ago

Tamara Ballard

Tamara Ballard star-alt star-alt star-alt star-alt star-alt

"She arrived and got to work dogs liked her just a great company"

4 years ago

Google review

Valerie Freeman

Valerie Freeman

"Love, love, love this service! Prompt, friendly and does a great job!"

4 years ago

Jennifer Braender

Jennifer Braender

"highly recommend excellent service and they do a great job. so glad i found them."

4 years ago

Lorrie Sanders

Lorrie Sanders

"They were doing a great service and then They wanted to change my day of service. The new day Didn’t work for my Gardner’s. I left over 4 message no response. Then no show on Friday but they charged my card fir a service NOT rendered I can’t remove my auto pay from their website. WTF??? I guess it’s a report to the BBB then my attorney very unfortunate I w..." Read more

4 years ago

Jill S.

Jill S. star-alt star-alt star-alt star-alt star-alt

San Diego, CA

"I moved out of my home and made every feasible attempt to inform this company. They do not have an easily accessible "cancel" feature on their website. No one answers the phone. No one returns messages. It's has been a month since I moved and they continue to charge my card. I finally had to get a new card and had my company dispute the charges. Do not sign..." Read more

4 years ago

Janet Brewster

Janet Brewster

"Poop 911 came at the time they reported. Very quiet and efficient"

4 years ago