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POOP 911 Reviews & Testimonials

4.8 (8,543)

Reviews: 8,543


5
91%
4
3%
3
1%
2
0%
1
4%

94% of customers would recommend POOP 911

POOP 911 logo

About POOP 911


Welcome to POOP 911! Our pet waste removal company has a 5-star reputation of trust between pets, owners, and techs. More than ever, households need pets. As a result, pets are essential to the health of generations, young and old. The POOP 911 brand keeps America’s yards, and pet owners healthy without being intrusive.

Whether you are home, work, or play, we will keep the backyard and litter box fresh for you and the puppy/kitten. You can leave your worries at the doorstep about the hidden dangers of pet poop lurking in your yard or litter box. POOP 911 is timeless, and services will continue, rain or shine!

Phone

1-877-POOP-911

KJ Unger-Times

KJ Unger-Times star-alt star-alt star-alt star-alt star-alt

"All I can say is, the technician was very thorough in cleaning the yard. We have 3 dogs so there was plenty to clean. We signed up for 1x a week plan. Pleased so far!"

3 years ago

Google review

MM Roberts

MM Roberts star-alt star-alt star-alt star-alt star-alt

"Love the service and tech is thorough"

3 years ago

Google review

NYTnDAE

NYTnDAE star-alt star-alt star-alt star-alt star-alt

"Absolutely amazing and great communication."

3 years ago

Google review

Cee S.

Cee S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I'm not sure if they are going to the wrong unit number or what but I am being charged for a service that isn't happening. I have been trying to contact someone but they are nearly impossible to track down. The phone is either busy, you're prompted to leave a message or they say they will text you back. UPDATE: someone texted back and they went to the wrong..." Read more

3 years ago

Cee S.

Cee S. star-alt star-alt star-alt star-alt star-alt

Las Vegas, NV

"I'm not sure if they are going to the wrong unit number or what but I am being charged for a service that isn't happening. I have been trying to contact someone but they are nearly impossible to track down. The phone is either busy, you're prompted to leave a message or they say they will text you back. UPDATE: someone texted back and they went to the wrong..." Read more

3 years ago

Robert Zurzolo

Robert Zurzolo star-alt star-alt star-alt star-alt star-alt

"I like the service but if they don't get better I will cancel service"

3 years ago

Google review

John V Newton

John V Newton

"We have had them for about 3 months and the guy can not close a gate behind him my dog has got out twice and when my wife called him he told my wife to go F herself …once is an accident twice is just plain lazy"

3 years ago

shelli cardona

shelli cardona star-alt star-alt star-alt star-alt star-alt

"Raymond communicated when to expect him and it was great because I was able to put the dogs away before he arrived. He was timely and professional very happy with this service."

3 years ago

Google review

bob lee

bob lee star-alt star-alt star-alt star-alt star-alt

"Communication is key and Scott and his employees went above and beyond to get ahold of me and stay in contact no only through the sign up process but also during service even while I was not available. AND the service provided was top notch!"

3 years ago

Google review

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Warren, MI

"Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog got out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just..." Read more

3 years ago

Jana Rewey

Jana Rewey star-alt star-alt star-alt star-alt star-alt

"Poop 911 has been absolutely fantastic! Josh is always on-time and even texts me before he enters our backyard so I can make sure that our very protective pooch is secured in the house. I started with a spring cleaning and kept on as a weekly client!"

3 years ago

Google review

Victoria Holmes

Victoria Holmes

"The sign up process was so easy and they have delivered on all commitments without fail. Any adjustments needed (weather or holidays) are clearly communicated. I highly recommend this service!"

3 years ago

John N.

John N. star-alt star-alt star-alt star-alt star-alt

Warren, MI

"Can't leave a good rating the guy who used to pick up my poop left my gate open 2 times and my dog got out... after I called to cancel the weekly yesterday because we are having a new fence put up then my wife called and the guy who answered told her to go F herself ...bill who is the franchise owner was ok but whoever he sent needs to be fired today ...just..." Read more

3 years ago

Anjanna Salmon

Anjanna Salmon star-alt star-alt star-alt star-alt star-alt

"10/10 would recommend. They are fast and prompt. Weekly service is a breeze!"

3 years ago

Google review

Megan Black

Megan Black star-alt star-alt star-alt star-alt star-alt

"The guy got here early which was nice and spent 4 hours cleaning up the poop in our backyard! I only spent $10 on the first visit because it was free, just charged for the non grass yard. Definitely would recommend!!"

3 years ago

Google review

Deborah Currie

Deborah Currie star-alt star-alt star-alt star-alt star-alt

"Poop 911 is AMAZING! They come once and week and do a complete job of getting rid of our dogs' business. Their customer service is also wonderful! I've never had an issue with them and they are a life saver!"

3 years ago

Google review

jonathan roller

jonathan roller star-alt star-alt star-alt star-alt star-alt

"Absolutely love this company! I’ve been a customer for several years now and they have not disappointed. Definitely a lifer. They go above and beyond, even bring me trash can in from street. Highly recommend!"

3 years ago

Google review

Tammy Lassiter Kinsey

Tammy Lassiter Kinsey

"POOP 911 is fantastic!! I highly recommend their services. I'm only mad I didn't find them sooner. Thank you for the great service!!"

3 years ago

Terah Pearson

Terah Pearson star-alt star-alt star-alt star-alt star-alt

"Scheduled online in about 3 minutes. They communicated by text to confirm the appointment, notify me of their arrival and then to notify me that they were done. It was SO fast. We weren’t able to clean the backyard for two weeks because of an illness and they cleaned the entire thing, from two dogs, in about 20 minutes. Reliable, easy to schedule, great com..." Read more

3 years ago

Google review

Donald Kolehmainen

Donald Kolehmainen star-alt star-alt star-alt star-alt star-alt

"Very friendly staff. Proficient at what they do and through. Thanks"

3 years ago

Google review

Virginia Koontz

Virginia Koontz star-alt star-alt star-alt star-alt star-alt

"Young man who previously did yard communicated his timeframe for being in yard. He text when the service was completed. There was no such communication yesterday."

3 years ago

Google review

Andrew Spang

Andrew Spang star-alt star-alt star-alt star-alt star-alt

"Poop911 came in to remove dog waste from my yard. While I shouldn't have expected much for $12, I guess I was expecting all of it to be picked up. Multiple large piles of waste left in my yard, when I said something after the fact, the guy replied with "oh I didn't know that was your yard" when I clearly explained the property to the receptionist and she ev..." Read more

3 years ago

Google review

Barbara Smith

Barbara Smith star-alt star-alt star-alt star-alt star-alt

"They communicated with me when I had questions and they would always let us know when they have come and gone. They’re prompt with appointment days and letting you know who was coming to your home."

3 years ago

Google review

AW Korn

AW Korn star-alt star-alt star-alt star-alt star-alt

"Efficient and thorough"

3 years ago

Google review

Michelle Aldana

Michelle Aldana star-alt star-alt star-alt star-alt star-alt

"Kai and her Poop 911 Team are awesome! We've been customers for 5+ years now and highly recommend their friendly & efficient services to friends and neighbors."

3 years ago

Google review