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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Jo B. star-alt star-alt star-alt star-alt star-alt

President, USA

"I am very dissatisfied with the necessary features, like changing an account number, and basic functionality because they do not work. There is NO customer support."

7 years ago

Johnny Lee C. star-alt star-alt star-alt star-alt star-alt

Managing Partner, Maximum Balance Foundation SPC

"null"

7 years ago

Laurabell L. star-alt star-alt star-alt star-alt star-alt

Owner, C. Everett Enterprises

"The ease of being able to have my accountant access my books for tax purposes. No more uploading and sending him the copy; he can literally have access to my books and make any corrections that are needed."

7 years ago

sharon f. star-alt star-alt star-alt star-alt star-alt

vice president, Forte Waterproofing

"Overall a good product. Missing some much needed features as mentioned above. Please bring back the ability to mail customer invoices."

7 years ago

Eva M. star-alt star-alt star-alt star-alt star-alt

Owner, GEM Tax Service

"access for different steps could be set where you can view them as on a desktop version. The client and the bookkeeper and accountant can view the accounts. Access by all is very inportant."

7 years ago

Victoria S. star-alt star-alt star-alt star-alt star-alt

Bookkeeper/Office Manager, Lularoe Brittany Hunter

"Customer service has been excellent. They bend over backwards to assist in any way they can online or by phone. It is pretty easy to get through to a real person to help you through whatever problem you might be having. They are still developing this product and take customer feedback seriously."

7 years ago

Roy M. star-alt star-alt star-alt star-alt star-alt

Owner/Lead Support Expert, PC Rescue Services

"I hope that they add the futures discussed in the "Cons" including an option for figuring prorated charges. The product is easy to use and can track both incoming and outgoing transactions. This is great for people who are just starting because it tracks everything all in one."

7 years ago

Paul V. star-alt star-alt star-alt star-alt star-alt

Office Manager, SS Stehr, LLC

"It is so easy and intuitive to use. I manage a Contractor who has to deal with a myriad of sub-contractors and it makes everything easy to keep organized."

7 years ago

Sara S. star-alt star-alt star-alt star-alt star-alt

Partner, Oak Fern Consulting

"I can help clients manage their business from anywhere thanks to Intuit's cloud-based solution. The mobile app is fantastic and allows me to create & edit invoices on the fly. My clients trust the Intuit name, so it is easy to get them to switch to the cloud based platform even if they are tech-averse. The ability to integrate with so many other services vi..." Read more

7 years ago

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"I'm no accountant, but Quickbooks online made my life easier. I'm not using the pay section because I have someone doing that for me, but all the rest is really easy to use. Now we have plenty of different reports with graphs and all, very easy to know who is late in payement, etc..."

7 years ago

Samantha S. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

Sundeep M. star-alt star-alt star-alt star-alt star-alt

Manager - Assurance, Ernst and Young LLP

"Easily access client data through online portal. The ease of not having to use USB keys to obtain reports from clients. The ability to obtain quickly on the internet."

7 years ago

Tammy R. star-alt star-alt star-alt star-alt star-alt

Administrator, GreenWave Distribution

"Overall quite satisfied. Love the simplicity of adding/editing invoices. Very user-friendly. I like that you can have an accountant check what you are doing, making sure things are correctly being done. If not, it is qaught before it bacomes a major task to correct."

7 years ago

Spencer K. star-alt star-alt star-alt star-alt star-alt

Director, Lesters

"null"

7 years ago

An Li C. star-alt star-alt star-alt star-alt star-alt

Finance Manager , Ematic Solutions Pte Ltd

"The reports are great! I like the GST portion which allows me to submit the figures to IRAS immediately."

7 years ago

Robert M. star-alt star-alt star-alt star-alt star-alt

Managing Partner, OneBooks. LLC

"This is the perfect software for the trades. Contractors such as electricians, plumbers, small builders etc. will get their money back multiple times by seeing where the revenue is coming from and expenses are going. Perfect for small bookkeeping services who handle these types of accounts."

7 years ago

Dustin P. star-alt star-alt star-alt star-alt star-alt

Vice President, Westcoast Mechancial Contractors, Llc.

"Easy to use. simple, to the point functionality. I like that for the most part the information you are looking for is in a reasonably labeled location."

7 years ago

Richard Z. star-alt star-alt star-alt star-alt star-alt

Owner, Father and Son Companies, LLC

"Bookkeeping and accounting for my small business. Easy to use and set up. Once set up is completed (which is simple and customer support is very helpful)"

7 years ago

Garlock J. star-alt star-alt star-alt star-alt star-alt

Owner/Chiropractor, Healthcare

"Oversll, I find Quickbooks to be great!. It allows me / book keeper to easily track my payables, create tax documents for my accountant and kerp my accounts balanced."

7 years ago

Darla Y. star-alt star-alt star-alt star-alt star-alt

"null"

7 years ago

April L. star-alt star-alt star-alt star-alt star-alt

Chiropractor, Harmony chiropractic

"Able to see profit and loss statements. How monies are spent. Payroll is a breeze. It's easy to set up and pay employees. I also like the way it has reminders for business owner taxes and pay roll taxes along with the ability to pay from quickbooks."

7 years ago

Meena B. star-alt star-alt star-alt star-alt star-alt

Financial Controller, Acoya Hotel Suites & Villas

"This software is providing us all kind of reports which are beneficial for all companies. Many users can use this software at one time so its great thing too."

7 years ago

zach f. star-alt star-alt star-alt star-alt star-alt

CFO, Heirloom INC

"I really think the online version caters to up and coming entrepreneurs who are on the go, and are exciting about new, quicker and more efficient ways to do accounting. I have used(and currently do accounting for 2 other companies I own) the desktop quickbooks for over 5 years, and it is better for huge companies with internal servers to work on."

7 years ago

Jacob A. star-alt star-alt star-alt star-alt star-alt

Owner, The Blue Daisy Day Spa

"The software is simple to set up and maintain, and is intuitive to learn. QBO is easy to set up, and simple to maintain. I do have an accounting background, but the user interface is extremely intuitive and simple to learn."

7 years ago

Carrie D. star-alt star-alt star-alt star-alt star-alt

Administrative Director, Lisa Larkin MD and Associates

"Overall this system has saved our company a lot of time and money when it comes to keeping our books. Ability to have your accountants see your accounts in real time. Syncing with multiple bank accounts makes reconciling at the end of the month much easier and less time consuming. Ability to create invoices and receive them in the same system is convenient a..." Read more

7 years ago