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QuickBooks Reviews & Testimonials

4.3 (5,909)

Capterra Reviews: 4,742


5
52%
4
32%
3
11%
2
3%
1
3%

84% of Capterra users would recommend QuickBooks

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Intuit loves small businesses. Join our 4.2 million QuickBooks Online customers worldwide and get QuickBooks Online for your business.

  4,742 reviews
  4.3/5 average rating

Verified Reviewer star-alt star-alt star-alt star-alt star-alt

"An amazing accounting tool that can turn a company management for the better if correctly implemented. Ability to use remotely and the easy user interface makes it possible for anyone even with basic accounting knowledge to understand and use.As an accounts management tool it has allowed me to maintain proper records that have improved work flow and general..." Read more

a year ago

Rachel M. star-alt star-alt star-alt star-alt star-alt

CEO, Rockstarr & Moon

"Biggest Pro: This is built for robust accounting. The older version of Quickbooks online for Mac included an app. That app was key because the browser version often took a long time to load. I could get in, out , and be done in minutes. There was even a time tracking technology that was integrated at the time that was included in the package for free. It was..." Read more

2 years ago

karie l. star-alt star-alt star-alt star-alt star-alt

owner, Karington LLC

"Overall, I am happy with the product. they also have live chat now, and they can call you if you need to talk to someone. Customer service definitely is great improvement over the years. It is big for me because I refuse to work with any software company that I cannot talk to anyone (hint hint Zenefits). And most of the time they get it resolved over the cha..." Read more

2 years ago

Jose J G. star-alt star-alt star-alt star-alt star-alt

CTO, Unitytop, LLC

"Quickbooks online is our main tool and resource to have a quick snapshot of our accounting, sales, taxes, and profit/loss reports. Also, Quickbooks is our invoicing software and CRM."

2 years ago

Marie D. star-alt star-alt star-alt star-alt star-alt

founder, High Tides Consulting LLC

"QBO does what you need it to do, makes invoiceing easy and my bookkeeper knows how touse all the fancy features. This makes it easy for the platform to adapt to myb usienss and produce the data I need and is most helpful for planning and forecasting in collaboration with my CPA and bookkeeper team."

2 years ago

Amit K. star-alt star-alt star-alt star-alt star-alt

Director, Mindful Contract Solutions

"The support team provided me assurances that the issue would be resolved but never was. I eventually had lower subcontractors after a few months so I stopped bothering."

2 years ago

Denise L. star-alt star-alt star-alt star-alt star-alt

Director of Finance, Coastal Contracting LLC

"It's a love/hate relationship with QBO. I love the functionality and the possibilities of what it can do, but absolutely hate it when there is a question I need an answer to. I have tried for 4 weeks to convert our payroll over to a new QBO Payroll program and have yet to get everything completed. Every time I make a little progress, another question pops up..." Read more

2 years ago

Eugene D. star-alt star-alt star-alt star-alt star-alt

Project Manager , Spice Science

"Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order."

2 years ago

Molly W. star-alt star-alt star-alt star-alt star-alt

President, Mountain Maids

"Overall it is an excellent product. We choose to use a CPA firm that specializes in QBO so that they could help us with set up and transfer of information. Relying on QBO customer experience can be frustrating including long wait times for someone to answer and then the person who does is searching for the answer to your problem online. Once you become pr..." Read more

2 years ago

Nischala R. star-alt star-alt star-alt star-alt star-alt

Manager-Payroll/admin, Radiant Style Group

"I am very happy in using everyday Quickbooks Online. It is easy to operate and has excellent reconcilation, automated reporting and integrated with various financial payment channels ."

2 years ago

Mohammad Ismail M. star-alt star-alt star-alt star-alt star-alt

Supply Chain Manager, Global Alliance Est

"5 Stars Excellence. 1. Quickbook is a Friendly Software and easy to understand and easy to use for daily tasking activities. 2. It Contains PROJECTS thar will help you organized your Contracts and Project undertaken, it will give you the calculation of profits and Earnings, You will determine too your looses on its projects and will help you understand how..." Read more

2 years ago

Daniel J. star-alt star-alt star-alt star-alt star-alt

Accountant, Deeagle Tax and Accounts Limited

"I love QuickBooks and this is the software of our choice for our practice. The reporting side is the best on the market, with many dimensions of data available, more than e.g. Xero, with only two tracking categories. I also like the support, being able to speak to a person if needed. Also the discounting referral system is very good."

2 years ago

Ahmad N. star-alt star-alt star-alt star-alt star-alt

Manager, Yaseen Foundation

"It is the best for small size non-profits as long as one can find an away to produce end of year donation tax statements"

2 years ago

Ron E. star-alt star-alt star-alt star-alt star-alt

Managing Director, 2SS.Com LLC

"Disappointing but not worth the pain of un-doing our convoluted solution. The online setup was relatively simple to implement, as was the set-up and use of payroll."

2 years ago

Daniel L. star-alt star-alt star-alt star-alt star-alt

Owner, DLE, LLC

"Overall it is a strong package for invoicing. The remote capabilities because it is online are very nice. Easy to invoice from job site or customer location."

2 years ago

Mat T. star-alt star-alt star-alt star-alt star-alt

Strategy Principal, Voice & Reason

"Look, this software is the best in the business because every financial professional uses it and it can do just about everything needed. For that reason, people suffer through an ancient user interface and the bombardment of upselling."

2 years ago

Ebony D. star-alt star-alt star-alt star-alt star-alt

Lead Interpreter , Information Only LLC

"I like the payment links in general I can text them to people as soon as I invoice them I text the link as a follow up and they helps me get paid faster."

2 years ago

Angelo Ariel B. star-alt star-alt star-alt star-alt star-alt

Developper, BeVi

"In general, it is good, overwhelming at the beginning due to all the functionalities that it has integrated, but once you adapt, it becomes very simple and you can see how complete it is."

2 years ago

Evans K. star-alt star-alt star-alt star-alt star-alt

Finance MAnager, Volcan Logistics Lomited

"Quickbooks Online is user friendly, easy to use and it gives you the ability to access and work on it from any device anywhere. It has a great professional layout with customizable templates. It also has a wide of reports to choose from. It has made my work easier as I am able to access my accounting package from anywhere and with any device."

2 years ago

Karl E. star-alt star-alt star-alt star-alt star-alt

Accountant, Stack & Tier

"Overall is better than competitors. They offer a decent value for the price. The price is about as competitive as it gets. There is a lot of opportunities to improve the workflow processes such as import transactions. As a long time desktop users, I still primarily use desktop, but use online for statement payment processing."

2 years ago

Christina F. star-alt star-alt star-alt star-alt star-alt

Owner , Numinous Bookkeeping

"Mostly QBO is amazing, the software does so many things that give you many different ways to look at your business. Being able to gather such deep inside into your business financials is so beneficial."

2 years ago

Kris K. star-alt star-alt star-alt star-alt star-alt

Office Manager, Georgetown Christian Church

"Quickbooks Online sets the gold standard when it comes to accounting software. The ability to track all income and expenses, and to be able to produce that data at any moment is critical to any business or organization. As a non-profit, we strive to produce a very specific budget each fiscal year. Quickbooks allows us to know at all times, how well we are..." Read more

2 years ago

Bryant B. star-alt star-alt star-alt star-alt star-alt

Business Owner/Personal Trainer, Gifted Fitness LLC

"I like Quickbooks. The company name does make sense... you do everything quickly lol. I haven't had a single issue other than the invoicing problem. I did spend more than enough time with their customer service which was a pain in the butt but the rep was really friendly and helped me get it sorted out. If I could recommend Quickbooks to a new or seasoned bu..." Read more

2 years ago

Troy B. star-alt star-alt star-alt star-alt star-alt

Marketing Manager, UHG

"Payroll Management in Quickbooks Online is the best of the best. Known for its great employee management tools, Quickbooks Online makes payroll a breeze. Direct Deposit in Quickbooks Online provides you with an easy and convenient streamlined system to set up for all of your employees and new hires."

2 years ago

Mat K. star-alt star-alt star-alt star-alt star-alt

Owner, Rockstar Designs LLC

"I've been using it for a few years now and mostly I stay with it because it easily pulls my P&L and taxable income information into their TurboTax platform. It's been a decent experience but nothing overtly exciting."

2 years ago